Sofology - Doncaster Opiniones 2137

TrustScore: 5 sobre 5

4,9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

A very pleasant experience

We had a very pleasant experience buying a new sofa and chair, Shaun & Aaron were very helpful and nothing was to much trouble.

11 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Tracy was fantastic

Tracy was fantastic, she made us feel comfortable, she wasn't pushy, she had us laughing.

14 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Excellent Service

The gentleman who had helped us in the Doncaster store Shaun, had never made me feel pressured to purchase a sofa and let me have the time to browse and gave me the information when and if needed

7 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great customer service

We managed to decide what sofa we wanted. Charlene was very helpful and patient. She had great knowledge of the various styles and colours, made us feel comfortable (we generally don’t find it comfortable) and helped us through the process, answering all questions without an issue and offering good advice at the right times. We are very pleased with our visit to Sofolgy Doncaster.

9 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

Great experience..

Great experience... staff members knowledgeable and experienced.
Would Highley recommend and the sofa quality is excellent.

9 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

New sofa

Gary could not have been more helpful. Explained everything about what we wanted and needed. Very knowledgeable and friendly. Thank you for making our experience pleasant.

11 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Shaun was very helpful

Shaun was very helpful, I had seen the sofa I wanted online and came into store to see it and place the order which was made so easy, thank you. Lovely branch in Doncaster with lovely staff.

6 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff . We went in on 23 October and member of staff ( just back from honeymoon) gave us really helpful advice and info . I went back after ordering some samples and is deciding what size sofas we wanted and the lady talking me through the order process was also very helpful

6 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you so much for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Pauline and Tracey were very helpful

Pauline and Tracey were very helpful, patient knowledgeable about the Heston chairs I was interested in. Thank you so much for your advice and warm welcome to the store.

7 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

A lovely afternoon with Pauline

The showroom at Doncaster Sofology is a pleasant place to be and the interior design is great. Pauline, our sales representative is super fun and we had a lovely late afternoon with her looking around the store. We found exactly what we wanted and more!

2 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Valorada con 1 estrellas sobre 5

Use more than one credit check company

Use more than one credit check company, I have never been refused credit

3 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Valorada con 5 estrellas sobre 5

Sofology review

On arrival we were greeted with friendly staff and were given the general layout of the shop.
We were left to browse but the staff were always on hand to answer any questions we might have to help us decide on the type of Sofa we wanted and the experience felt relaxed.
After choosing we were offered a drink and was guided through the purchase and details of what to expect and how long the Sofa would take to deliver.
Visiting Sofology in Doncaster was a enjoyable experience and I would recommend this place to anybody looking for good customer service and friendly atmosphere.

6 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Fantastic service by Gaz

Fantastic service by Gaz. Helped us place our order for the perfect sofa!

4 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great experience

I had already more or less decided on the style and features I wanted with my purchase. The experience was easy and I didn’t feel any kind of pressure or upselling. We were left to make our minds up and then we could check things we weren’t sure of with our salesperson.

1 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great deal and Tracey was really…

Great deal and Tracey was really helpful and good to buy from.

2 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Wide selection of suites to chose from…

Wide selection of suites to chose from in large selection of materials. Found the staff very helpful but not at all pushy. We took plenty of time to decide what we wanted and the salesperson was very informative regarding all the options we could choose from. All in all a very good experience.

28 de octubre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

THE most helpful staff

Asked if we wanted any help, demonstrated the differences in the sofa’s. Actively suggested to take photo’s and test layout at home before committing to the order.
Felt like they were really there to help us
Top Marks to Gary, who only asked for feedback….. no score begging… absolutely superb 👍

2 de noviembre de 2025
Logotipo de Sofology - Doncaster

Respuesta de Sofology - Doncaster

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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