We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Ver más
La empresa ha respondido
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Ver más
La empresa ha respondido
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- Accesorios para muebles
- Tienda de muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tapicería
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
23 de abril de 2026
Respuesta de Sofology - Doncaster
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
25 de abril de 2026
Respuesta de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Great professional service from start…
Great professional service from start to finish
13 de abril de 2026
Respuesta de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Respuesta de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
11 de abril de 2026
Respuesta de Sofology - Doncaster
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
8 de abril de 2026
Respuesta de Sofology - Doncaster
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
11 de abril de 2026
Respuesta de Sofology - Doncaster
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
6 de abril de 2026
Respuesta de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Respuesta de Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Very good helpful staff
Very good helpful staff. Good quality sofa delivered on time.
2 de abril de 2026
Respuesta de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
9 de abril de 2026
Opinión espontánea
Respuesta de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Respuesta de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Respuesta de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
28 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
Respuesta de Sofology - Doncaster
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic service and assistance from Pauline
Pauline was really helpful and knowledgeable, offering gentle advice and tips. Her unending patience and friendly understanding was just what we needed, knowing when we wanted help and when not. The whole process of buying a new sofa was made so much easier with her help and knowledge. Thank you Pauline, we really appreciated your efforts, taking the material outside was invaluable.
21 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pauline. Thank you for taking the time to leave a review 😊
Indecisive buyers
We made multiple trips into the Doncaster store. Each time Gary was tentative and kept us informed. Very happy with the service.
22 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, no pestering or following us around the shop. Great help and patience when ordering our sofa. Very attentive.
7 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The lady who helped my 91 year old dad
The lady who helped my 91 year old dad, Pauline at Doncaster, so patient.
22 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.
Great range if sofas and a very…
Great range if sofas and a very friendly, helpful and non pushy saleswoman - Pauline. Really pleased with our experience and service.
21 de marzo de 2026
Respuesta de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pauline. Have a great day 😊
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.