Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Ver más
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Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Ver más
La empresa ha respondido
Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... Ver más
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The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
La empresa ha respondido
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Reino Unido
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Kamran was amazing made the process very easy and stress free. Would buy again.

Respuesta de Sofology - Dundee
Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to answer any questions. Once to decision to purchase a particular sofa she explained the process very well.

Respuesta de Sofology - Dundee
Thank you for your help and information when choosing the right sofa. Thank you to Cameron especially .

Respuesta de Sofology - Dundee
Great customer service and friendliness from Rhiannon. Gave us space to make our decision and attentive when needed.

Respuesta de Sofology - Dundee
The young girl was very helpful to explain about our purchase

Respuesta de Sofology - Dundee
WAS ALLOWED TO BROUSE NOT PRESSUREISEDSALESMAN VERY HELPFUL

Respuesta de Sofology - Dundee

Respuesta de Sofology - Dundee
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various sofas available. I cannot remember the girls name however I did learn towards the end of the sale that she was new to the company and to be honest very professional and an asset to the team.....

Respuesta de Sofology - Dundee
Lovely sales staff Rhianna , she explained everything and helped us put everything in the basket as we had not decided. Also followed up with a phone call. Not got the goods yet, but hopefully it will go as smoothly as the ordering

Respuesta de Sofology - Dundee
Very easy viewing no hassle but always ready to help when required

Respuesta de Sofology - Dundee
Nice friendly welcome and left to browse the great setup of sofas we were looking for

Respuesta de Sofology - Dundee

Respuesta de Sofology - Dundee
Excellent customer service, never felt pressurized to buy, was given time to look around. Once we decided, the sale was easy.

Respuesta de Sofology - Dundee
Very pleasant and knowledgeable salesman who helped us get what we needed

Respuesta de Sofology - Dundee
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everything to us regarding payment, cleaning etc etc.

Respuesta de Sofology - Dundee
Been in Dundee store three times to browse as I’ve been stuck between a few styles of sofa. After first visit I narrowed it down to two styles and the staff member said he’d send two different combinations for two different sofas to my email so I could measure at home and both times he hasn’t done it. The second time he said that he would, I explained that I never received the first - so this is no mistake. Perhaps he thinks that the fact I was undecided, that he thought I was just there for fun. I can think of much better things to do with my time than look at sofas I don’t want to buy whilst dragging moaning teenagers around for their opinion. Perhaps he doesn’t want a sale.
I now don’t want to buy from here, however they have the only sofas that would fit my space and style of my room thus far. I’m now reluctant to spend any money here so I’ll just keep looking around- if I end up not being able to find something else, it will need to be a trip to a store at another town as I will not go back to Dundee now. I’m not in a major rush so I’ll see if I can find another company first. Just frustrating that this sales person has made assumptions.

Respuesta de Sofology - Dundee
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