Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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Consulta las opiniones de los clientes
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Ver más
La empresa ha respondido
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Ver más
La empresa ha respondido
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- Accesorios para muebles
- Tienda de muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tapicería
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Reino Unido
4,8
Excelente
3 mil opiniones
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Great customer service from Charlie
Great customer service from Charlie. The right amount of support and advice - thank you.
14 de marzo de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Respuesta de Sofology - Farnborough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Always very professional and…
Always very professional and knowledgeable about their products.
14 de marzo de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Respuesta de Sofology - Farnborough
Thank you Mr & Mrs Rogers :-)
Had a really lovely and straight…
Had a really lovely and straight forward experience. Charlie was a top lad that gave us a knowledgeable rundown of our options and helped guide us towards a lovely sofa for our first home! Highly recommend.
8 de marzo de 2026
Respuesta de Sofology - Farnborough
Thank you for choosing us to supply your first sofa Dominic!
Respuesta de Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very helpful
Very helpful, very informative lovely sales lady, would definitely go back in the future even though I don't live locally, well worth the trip thank you
8 de marzo de 2026
Respuesta de Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Respuesta de Sofology - Farnborough
Thank you Lee
Great service
Plenty of choice. Staff were friendly but gave us space to look around. Very happy.
7 de marzo de 2026
Respuesta de Sofology - Farnborough
Thank you for choosing Sofology!
Respuesta de Sofology - Farnborough
Thank you for awarding us 5 stars!
Evan was super helpful
Evan was really helpful! We came into the Farnborough store looking for a beige Mayfair and walked out with 2 grey Cricket style sofas. He used the Fabric care kit and upsold us as we are so impressed!
7 de marzo de 2026
Respuesta de Sofology - Farnborough
Thank you for choosing Sofology!
Respuesta de Sofology - Farnborough
Thank you for awarding us 5 stars Janet :-)
I purchased 2 sofas
I purchased 2 sofas - one refurbished and i ordered a similar new one. I was advised the new will be exactly the same as the old, but I ordered a massagers. When delivered the new did not have the side buttons and it was not working even with the remote. When I complained i was told "as per our return policy we cannot issue a refund or pick the sofa up". Very very bad customer service. very arrogant staff. Will never buy again. Don't use this company.
Update:
The email address you sent is not working, the email bounced back.
5 de marzo de 2026
Opinión espontánea
Respuesta de Sofology - Farnborough
Hi Prema, please could you send your details over via email to social.media.complaints@sofology.co.uk and we will take a look into this?
First class service
First class product with efficient and great service. I particular Sakila was most helpful and accommodating
2 de marzo de 2026
Respuesta de Sofology - Farnborough
Thank you for awarding us 5 stars Andy
Barry provided great customer service
Barry provided great customer service. He was personable and very patient.
28 de febrero de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Awesome sales consultant
Our sales consultant Charlie at the Farnborough store was really friendly and talked us through our options, listened to our requirements and was very good at explaining the purchase process! Would definitely recommend his service to anyone looking for new sofa/chairs
28 de febrero de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Respuesta de Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Candace was great very knowledgable and…
Candace was great very knowledgable and represented Sofology well.
25 de febrero de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.
Thorough without the sales nonsense
Thorough without the sales nonsense. Attentive without being intense.
Thrilled with my purchase.
24 de febrero de 2026
Respuesta de Sofology - Farnborough
Thank you for this great review Emma :-)
Great service!
I had a good experience from the Farnborough store. Sakila looked after me, answered all my questions and helped me make an informed decision. Highly recommended!
22 de febrero de 2026
Respuesta de Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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