Sofology - Gateshead Opiniones 4046

TrustScore: 5 sobre 5

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service. Jayne was fantastic throughout our purchase. No pressure but there to answer any questions. Gave a lot advice about the whole purchase process from choosing what we want colou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

So easy to order and had amazing…

So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive

7 de marzo de 2026
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Respuesta de Sofology - Gateshead

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

excellent selection along with friendly…

excellent selection along with friendly professional staff. i would highly recommend

7 de marzo de 2026
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Respuesta de Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Really great service

Hazel was incredibly helpful and helped us to find the perfect option for us.

8 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for awarding us 5 stars Mrs Wardell

Valorada con 5 estrellas sobre 5

A very enjoyable experience …

EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional

8 de marzo de 2026
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Respuesta de Sofology - Gateshead

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Really good service

Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free

7 de marzo de 2026
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Respuesta de Sofology - Gateshead

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.

27 de diciembre de 2025
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Respuesta de Sofology - Gateshead

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Emma was great

Emma was great, no hard sales techniques, just really helpful. Once we’d told her what we were looking for she guided us to our perfect suite. Great service, thank you

7 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for choosing Sofology!

Valorada con 5 estrellas sobre 5

Sofatastic !!

Friendly, no pressure sale, extremely knowledgeable & helpful staff (even got a cuppa!). Excellent 👍🏻

7 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Hazel was amazing!

Hazel was fab! Listened to my needs and got me exactly what I wanted, she was very friendly throughout!

If anyone is looking for some help and opinions she is the woman!

6 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for your lovely feedback! 😊 We’re thrilled Hazel could listen to your needs and help you find exactly what you wanted. We’ll be sure to pass on your kind words, she’s delighted to hear she made such a difference! 🛋️✨

Valorada con 5 estrellas sobre 5

The customer service

The customer service by the sofology was outstanding. No pressure and shopped around first. Went back and got sorted.

2 de marzo de 2026
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Respuesta de Sofology - Gateshead

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver.

Valorada con 5 estrellas sobre 5

1st Class Service …

From stepping foot in store we were well looked after, Dannielle, explained the various sofa combinations, helped us to choose the right sofas for us, we settled for 2 3 seaters, we cant thank Danielle enough, we would have no hesitation in recommending Sofology to anyone

2 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you so much for you recommendation Liz :-)

Valorada con 5 estrellas sobre 5

Super helpful

Super helpful , made us feel very welcome and helped us choose the exact sofa that I wanted

28 de febrero de 2026
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Respuesta de Sofology - Gateshead

Thank you for awarding us 5 stars Tamsin :-)

Valorada con 5 estrellas sobre 5

Metro Centre Store

We visited the Metro Centre store and were served by Danielle who was absolutely amazing. She was so knowledgeable and helpful without being pushy, which was very refreshing since we’d visited a number of other sofa shops before we went to sofology.

3 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for sharing your experience Mrs Forster

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant! 👌 Valued price, excellent customer service and for the delivery, it takes longer almost three months, but you were informed for this.

13 de noviembre de 2025
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Respuesta de Sofology - Gateshead

Thank you for this 5 star review Sonilda

Valorada con 5 estrellas sobre 5

Sheena was great

Sheena was great! Couldn’t have helped more. Thank you

1 de marzo de 2026
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Respuesta de Sofology - Gateshead

Thank you for this great review Mr Mckenna

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