My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... Ver más
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James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... Ver más
La empresa ha respondido
Peter Robinson at Sofology in Ipswich was brilliant, great customer service ordered a couple of weeks after speak to him and getting out login etc Cannot wait for delivery
La empresa ha respondido
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Ver más
La empresa ha respondido
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Reino Unido
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Peter at the ipswich store was really helpful he moved the l shape sofa in the store show room we liked about to a configuration of our home lay out. He done a lot of juggling about and moving things around just so we could see what it would look like and there was no sales pressure😊

Respuesta de Sofology - Ipswich
Peter was really friendly and knowledgeable without being pushy.

Respuesta de Sofology - Ipswich
Ordered our last sofas from Sofology at least 10 years ago and loved them so much we went back and ordered the same sofas again just in a different colour & fabric!
Couldn’t have been more helpful, Peter was so friendly and approachable, wasn’t pushy and went over all the details with us clearly and even showed us how to plump the cushions properly. Absolutely wouldn’t hesitate to recommend Sofology Ipswich and especially Peter!

Respuesta de Sofology - Ipswich
We knew exactly what we wanted, having visited the store prior to Christmas and having used the website to review what was on offer.
Returning to the store, we found the sales consultant extremely helpful, and she breezed through the process.

Respuesta de Sofology - Ipswich
I had a pleasing experience with knowledgeable Paul choosing a new armchair today.

Respuesta de Sofology - Ipswich
We were made very welcome by Paul.He explained everything very well.He answered our questions and we felt that we were getting a good service.

Respuesta de Sofology - Ipswich
We were looked after brilliantly by the staff and they helped us getting the sofas we wanted couldn't ask for more

Respuesta de Sofology - Ipswich
Nikola was extremely helpful throughout the entire process. She was friendly, approachable, and took the time to ensure everything was clearly explained and handled efficiently. Her professionalism and positive attitude made the experience straightforward and pleasant.

Respuesta de Sofology - Ipswich
Our salesman Paul was very attentive, greeted us in a friendly manner and showed us assorted reclining sofas we'd asked to see. He then left us alone to browse and sit on the sofas we liked the look of, saying to us that if we had any questions we'd find him close by, an approach we liked, he wasn't hovering over us all the time and wasn't at all pushy. He explained everything to us regarding the delivery, the time we'd wait for delivery, the care kit, what materials the sofa was made of and how good the sofashield insurance was. And all done in a very friendly manner

Respuesta de Sofology - Ipswich
From walking into the store everyone was polite and helpful. We needed help on finding the right size for our needs. Paul was friendly and kind in explaining all we needed to know. We bought 2 lovely little sofas that we look forward to receiving.

Respuesta de Sofology - Ipswich
Very easy purchase process, great selection and colour/ fabric options.

Respuesta de Sofology - Ipswich
Nikola was extremely accommodating to us
Very patient on us deciding on our sofa
She is a great asset to your company

Respuesta de Sofology - Ipswich

Respuesta de Sofology - Ipswich
Peter was curtious, friendly and professional throughout the sales transaction. His knowledge of the product was extensive and thorough, it was a pleasure to buy from sofology.

Respuesta de Sofology - Ipswich
Fantastic customer care, Peter took the time to explain everything clearly and he ensured that we bought the sofa that we both wanted and needed. We never felt rushed and was given space when we needed it to chat things over without feeling we were in the spotlight.

Respuesta de Sofology - Ipswich
Great , a lovely young lady served is . Not pushy very professional.

Respuesta de Sofology - Ipswich
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite we called Matt over who explained everything to us in a professional and helpful manner. and purchased the 3 piece suite. No pressure selling which is a bonus

Respuesta de Sofology - Ipswich
All staff made us very welcome loved the store well set out and would recommend

Respuesta de Sofology - Ipswich
We recently ordered and new corner sofa from your Ipswich branch and found Paul to be both a knowledgeable and helpful assistant. We never felt pressured into our purchase and Paul made the whole process very simple and straightforward. Excellent customer service.

Respuesta de Sofology - Ipswich
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