So far so good. The experience in store was excellent. I was allowed to browse and when ready to find out more an assistant was available to see me. Knowledgeable about the products I was intereste... Ver más
La empresa ha respondido
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
So far so good. The experience in store was excellent. I was allowed to browse and when ready to find out more an assistant was available to see me. Knowledgeable about the products I was intereste... Ver más
La empresa ha respondido
Great experience at the Ipswich Sofology. Super helpful and knowledgeable staff and an amazing choice of sofas. We will be needing to purchase another sofa in the next few weeks and will certainly be... Ver más
La empresa ha respondido
Staff in store were excellent Found out later that taking the interest free credit option has generated at least six credit searches against me. Why not just one? How will this impact on my cred... Ver más
La empresa ha respondido
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service, having to locate account on line proved slightly difficult, once overcome simple process. This could put customers off, especially elderly, impaired or clients with difficulties.

Respuesta de Sofology - Ipswich
Great salesman, Peter, who looked after our needs with humour and intelligence. Thank you.

Respuesta de Sofology - Ipswich
The staff at the Ipswich store where so knowledgeable and helpful and I feel went above and beyond to help us with our purchase
We went back a few times as we were undecided at first

Respuesta de Sofology - Ipswich
I had a five-star experience with Gabby at your Ipswich store who was extremely knowledgeable, considerate and patient, which sent a long way in helping us make an informed decision on our purchase. I've dropped a star simply because I didn't find your website easy to navigate and had frustrations ordering swatches and finding dimension information on sofa beds when fully extended, which I felt should be on the actual page of each sofa bed. That aside, we're pleased with our choice and very much looking forward to receiving our item.

Respuesta de Sofology - Ipswich
Nikola was so friendly and helpful! No pushy sales here, just info when we needed it and a real opinion which we valued (instead of the usual ‘everything we sell is equally the best!’) everyone around had a smile and supported their colleague too, a pleasure to deal with Ipswich Sofology, we would be happy to recommend them to anyone, can’t wait for the sofa to be delivered now!! Thanks again Nikola 😊

Respuesta de Sofology - Ipswich
Peter was very helpful with choosing materials, seating options and extras that were available.

Respuesta de Sofology - Ipswich
No pressure in the shop even after we went to look at another shop, came straight back, customer service first class

Respuesta de Sofology - Ipswich
Very helpful, kind and knowledgeable staff.
Multiple styles to choose from, all good designs.

Respuesta de Sofology - Ipswich
The staff were very helpful, we were given coffee and biscuits, making ita more relaxed experience. Everything was explained about procedures on delivery. I would recommend sociology to anyone requiring a new sofa.

Respuesta de Sofology - Ipswich
Gabi was friendly helpful and not pushy - she guided us to exactly what we wanted without us realising!

Respuesta de Sofology - Ipswich
Immediate welcome with a smile from Nikola as we entered the store. We explained what we wanted and Nikola was right on it.
Very knowledgeable and professional. We were both really impressed.
Sofas purchased with a great Interest Free deal.

Respuesta de Sofology - Ipswich
Nicola, was very attentive and answered all our queries to help up pick the right sofa. Excellent customer service

Respuesta de Sofology - Ipswich
Great Service from Nikola. Friendly, knowledgeable and happy to answer any questions. Not at all pushy and a great plus is she never had a bad word against her competitors (DFS and Furniture Village). The same can not be said for them! I do hate it when sales people dis other companies products.
Nikola showed us everything we needed and explained everything. Showed us how to clean the sofa etc and would highly recommend this store and sales rep. Thank you.

Respuesta de Sofology - Ipswich

Respuesta de Sofology - Ipswich
The quality of the item and the whole purchase was easy and the sales woman was brilliant and helpful.thank you

Respuesta de Sofology - Ipswich
Good furniture, found exactly what we wanted after 4 other companies did not have suitable chairs and Gabby who looked after us was excellent

Respuesta de Sofology - Ipswich
Great company and shopping experience. No pressure and helpful advice. Would recommend

Respuesta de Sofology - Ipswich
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.