Sofology - Leicester Opiniones 

2531
TrustScore: 5 sobre 5

4,8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were welcomed as we entered the Fosse Park, Leicester, branch. We were not chased by Staff trying to sell you ANYTHING!!! We made our choice and sorted the paperwork. Great purchase, even if I say... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The salesman was not pushy and let us browse until we had made a decision on our purchase. Unlike yourselves who are constantly badgering me for a review.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for two sofas for our new house. We were left to browse at our own pace without any pressure. We were asked if we wanted any assistance which we declined at that point. As we narrowed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a fantastic experience purchasing our sofa from Sofology. Gaz truly went above and beyond, helping us find the perfect sofa for our small living room while really listening to our preferences.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2531)

18.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bradley from the Leicester branch was…

Bradley from the Leicester branch was very knowledgeable about the products they have in store, and he gave us a good deal. and importantly, we felt welcome when we came into the store.

12 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Bradley. Have a great day 😊

Valorada con 5 estrellas sobre 5

Very helpful and not pushy.

The staff were all extremely helpful, especially Mo and Pati. They went through everything with and made sure we made the right choices for our needs.

8 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

Served quickly

Served quickly, staff were helpful and knowledgeable. Was able to order what I wanted

7 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

Excellent service they was not too full…

Excellent service they was not too full on like the other shops as soon as you walked in. Very friendly staff and so helpful.

7 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Extremely helpful and explained…

Extremely helpful and explained everything!

8 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

After a lot of window shopping…

After a lot of window shopping and hesitation, I finally found the perfect sofa and a comfortable chair for my wife at Sofology. The entire experience was made exceptional by Katie and Bal.
They were incredibly patient with my numerous visits to the store, helping me choose the right color and a price that works based on my situation. They made me feel at home and gave me great clarity on how the sofa would look in my space.
Bal finalized the purchase with me, walking through the easy steps with so much respect. Thank you, Bal and Katie you’ve made my wife the happiest person, and that means the world to me!

3 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Excellent service

The staff were really helpful but not too pushy. They supplied the information we needed.

7 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Katie Green was the brilliant sales…

Katie Green was the brilliant sales assistant. She helped choose the right furniture for me taking into the size of my room and the best fabric. She was so friendly and kind and I will approach her in future if a want more furniture

5 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly, professional service - good quality furniture

After visiting the store on 2 occasions we decided to place an order. On previous visits we had been given professional & helpful information, without being pressured to make a decision. The assistant,Katie, was able to assist in making our final decision and was extremely helpful throughout the whole process. We were made to feel a valued customer. All our questions were answered, nothing was too much trouble. Thank you for making the purchase of a suite stress free & would definitely recommend the quality & choice of the furniture & the customer service.

1 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Thorough and very helpful.

3 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 1 estrellas sobre 5

Sofa Defect, Appauling after sales

Sofa was delivered with the stitching out of line on the rear cushions, delivery team said they would report the defect, nothing heard from Sofology, after sales service appauling, have waited on the phone for over an hour and still nothing

11 de agosto de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful
Polite

2 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great choice and knowledgable staff

Great choice and knowledgable staff. Not at all pushy - we were able to browse at our pace but Gaz was there to help when needed.

2 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great service from Emaa and Milley

Emma and Milley were great at the Leicester store, brilliant service and knowledge on the sofas, no pushy sales tactics, just a great buying experience.

1 de noviembre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Really great experience dealing with Mo…

Really great experience dealing with Mo and Emma. They were both super helpful

30 de octubre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester



Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Mo and Emma were able to assist you so effectively. Providing excellent customer service is our top priority, and it's wonderful to know that you had a great experience at Sofology Leicester. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Very pleased with the service and help…

Very pleased with the service and help from a young lady called Kate. Under no pressure to buy. But when help was needed she was really helpful highly recommend

24 de octubre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

I recently bought a sofa from Sofology

I recently bought a sofa from Sofology, and overall, I’m really pleased with my experience. The in-store team was friendly and knowledgeable — they helped me find the right size and fabric for my living room without being pushy. The range of styles and colours was impressive, and I appreciated being able to try out the sofas in person.

26 de octubre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly, we hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Nice place,we found what we were…

Nice place,we found what we were looking for , staff great, nice very warm

25 de octubre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Nice friendly staff

Nice friendly staff, no pushy sales person following you round the store.

26 de octubre de 2025
Logotipo de Sofology - Leicester

Respuesta de Sofology - Leicester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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