Sofology - Milton Keynes Opiniones 

3418
•
TrustScore: 5 sobre 5

4,8

3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What made our experience great was Hem, the lady who helped us. Hem was extremely pleasant, patient, helpful. Hem genuinely just wanted us to have the correct sofa for us and for us to leave with cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit. We met wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely showroom and was taken through lots of different styles and sizes by a very knowledgeable sales person called Dace Valuma, she was a really lovely person. I had a very strict measurement size... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the store in Milton Keynes and were assisted by a very friendly and helpful sales assistant called Kiran, he answered all our questions and talked through everything. We left very happy w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • 3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3418)

16.191 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Nice people

Nice people, efficient and easy purchase.

16 de agosto de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Hi there, thanks for your 4-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Milton Keynes store

We visited the store in Milton Keynes and were assisted by a very friendly and helpful sales assistant called Kiran, he answered all our questions and talked through everything.
We left very happy with our purchase and treatment

22 de agosto de 2026
Opinión espontánea
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Helpful team at the MK store

Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit.
We met with such a kind & helpful lady there (sorry can’t remember her name!) but she made such a fuss of our beagle who in turn instantly fell in love with her! Very knowledgeable and made the ordering processing so easy glad didn’t purchase on line as questions were answered that cropped up during.
Hoping the delivery process and actual sofa is just as much as a smooth sailing dream!

8 de agosto de 2026
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Respuesta de Sofology - Milton Keynes

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Sofa

Knew their stuff and helped us quickly find a sofa we loved!

22 de julio de 2026
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Respuesta de Sofology - Milton Keynes

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great service

Great service

11 de julio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

The purchase process was seamless from…

The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!

10 de julio de 2026
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Respuesta de Sofology - Milton Keynes

Thank you for this great review Andrew!

Valorada con 5 estrellas sobre 5

I had an enjoyable purchasing…

I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store before confirming what we wanted without feeling we were pressurised to buy. We were welcomed when we first entered the store and we were given some advice on some of the products we were trying.
The actual purchase was easy, staff were friendly and knowledgeable. I had a little problem checking into my account but I contacted Customer Services and Lily replied almost immediately allowing me to access my account. I don’t have the furniture yet but so far I cannot fault Sofology, they gave me great customer service.

27 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Fantastic experience

My whole experience at sofology Milton Keynes was fantastic throughout. The layout of the store was easy to navigate and I very quickly was able to determine my needs. Sofology was one of the only stores we visited where there was genuine options that ticked all of our boxes and the staff there made the experience even better.

We made a few visits before making the final purchase and Malik was helpful with allowing us to narrow down the options and providing genuine advice that felt meaningful and not sales led.
For our final purchase, hema went above and beyond with her support and advice on choosing the right style and colour which ultimately led us to making the decision.
In all the experiences what stood out was not only how helpful hema and Malik both were but also how much they genuinely supported us in the process and also gave us the room to discuss and talk about our options separately.

28 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 4 estrellas sobre 5

When we entered the place looked nice

When we entered the place looked nice. We were met and greeted. We looked around at our own pleasure. We saw the one we liked. Went to other shops. Came back another day sat on the one we liked spoke to colleague went through details about the sofa was given password for online. Went away came back another day spoke to another colleague went through the sizes and what we wanted and placed an order. The only feedback I’ll give is that there was no mentioned of the online win tour delivery back and the cut off for this. As I gave my first email address for the password to check all the designs. When placed the order we used a different email address so we couldn’t enter as realised the cut off time. Which was a shame.

21 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thank you for taking the time to leave us a review. We're so pleased to hear you had a positive experience with our team and that you found the perfect sofa. We also appreciate your feedback regarding the online competition. We're sorry to hear about your experience, and we'll be sure to pass your comments on. Thank you again for your feedback, and we hope you enjoy your new sofa when it arrives! 😊

Valorada con 5 estrellas sobre 5

Knowledgeable, relaxed, experience!

Walked out with a purchase so they certainly done well!
Both colleagues we spoke to over the 2 trips, were super helpful and not pushy.
I hate doing large purchases like this online and prefer dealing with someone face to face The gent who ended up putting it through for us was great and answered all our questions and concerns.
We went with the tallulah 3seater and 1 seater. Looking forward to it arriving now!

Very happy and excited wife.

2 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

What a fantastic review, thank you so much for taking the time to write this 😊 The Tallulah is a gorgeous choice! We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Matt the salesman was very informative…

Matt the salesman was very informative but not pushy which I found refreshing. The whole experience was pleasurable and I’m genuinely excited about my purchase.

20 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Valorada con 1 estrellas sobre 5

Delivery drivers are too eager to dump…

Delivery drivers are too eager to dump the furniture and go. They put on the wrong size gliders on my sofas that sadly fell off.

14 de abril de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Good knowledge of the products

Good knowledge of the products. No hard sell
Easy going

14 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Employees helpful but not pushy

Employees helpful but not pushy

9 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, great experience!

5 de junio de 2026
Logotipo de Sofology - Milton Keynes

Respuesta de Sofology - Milton Keynes

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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