Sofology - New Malden Opiniones 

1823
•
TrustScore: 5 sobre 5

4,8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1823)

13.841 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nip was so helpful

1 de enero de 2026
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Patient & understanding

Nip was extremely patient & understood what we were looking for.
No pressure & no rush

31 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

What a fantastic review, thank you so much for taking the time to write this 😊

Valorada con 4 estrellas sobre 5

I visited this location multiple times…

I visited this location multiple times over the course of 2 weeks, I had narrowed down the options to 2 sofas so tried them out and then went away to think and consider fit etc. Went back the last time to be greated by the same Sales Representative I had seen a couple of times previously. He didn't hover and just let us know to take our time.

Eventually decided on a sofa and caught his attention. He came over and we went through all the details, He provided advice and guidance and also the discussion around how it would be brought into the property when it's delivered.

I felt reassured by his not pushy demeanour. So made the purchase of the 2 seater power recliner and power headrest sofa.

Special call out to the Sales Rep we spoke with Nip. Who was a pleasure to discuss things with.

I would have no issue recommending this location.

31 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service

The seller was helpful and transparent.

30 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Definitely worth while

This was the first time, I’ve visited Sofology. I was very pleased with the service. The staff were very patient, attentive & informative.
Now I’m just looking forward to receiving my new sofas.

31 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valorada con 5 estrellas sobre 5

10/10 would recommend

Came in a few days ago .Was seen immediately and the man that helped us was extremely professional and tentative .Would recommend .service is top tier.

28 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent service and very professional

Excellent service and very professional

27 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Making the right choice

Nripendra (Nip) was so knowledgeable and helped us choose the right sofa without any pressure. We’re really looking forward to delivery!

6 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hello, thank you so much for your review. We are so happy to hear this!

Valorada con 5 estrellas sobre 5

Sam was helpful and informative

Sam was helpful and informative, thanks for assistance today with purchases.

30 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Valorada con 5 estrellas sobre 5

Great Staff (Junior)

Great experience at new Malden especially with the help of Junior
Very happy with purchase and the efficiency of the staff

30 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Great sofa, great staff, great experience!

Sammie/Sally(?) was incredibly helpful - made the process very clear, transparent and a great sense of humour. She was able to answer our queries quickly and efficiently and help with each individual point. We are very excited for our new sofa!

29 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Thank you for sharing your experience :-)

Valorada con 5 estrellas sobre 5

Nip was extremely helpful

Nip was extremely helpful, patient, and explained everything in detail

28 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hello, thank you so much for your review. We are so happy to hear this!

Valorada con 5 estrellas sobre 5

Helpful friendly staff

27 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. He is so helpful and very knowledgeable about the process.

10 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The whole experience was first class

The whole experience was first class, from the friendly greeting by the sales person to the professional service which resulted in my husband purchasing two Living Room recliners. Highly recommend, based on super salesman coupled with impressive shop.

8 de diciembre de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hello Jeanette, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great service

Great service, we checked few places to buy a sofa and found Sofology’s Sales rep the best and most competent to help us. All went super smooth and we are happy with our lovely sofa.

6 de abril de 2025
Logotipo de Sofology - New Malden

Respuesta de Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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