Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Ver más
La empresa ha respondido
Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
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Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Ver más
La empresa ha respondido
We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... Ver más
La empresa ha respondido
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Ver más
La empresa ha respondido
Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Reino Unido
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Respuesta de Sofology - New Malden

Respuesta de Sofology - New Malden
Shalin had exceptional service. Made me and my mum feel very welcomed and he also was very well informed on sofas.

Respuesta de Sofology - New Malden
Nip was very helpful and went out of his way to explain everything and ensure that we got the product we required. Thank you Nip

Respuesta de Sofology - New Malden
Sammi was polite, professional and very friendly! We loved discussing the different sofa options with her and appreciated her extensive knowledge on the sizes, colours and materials on offer.

Respuesta de Sofology - New Malden
We dealt with Nina at new Malden store she was very helpful and knowledgeable.
Very impressed that you have 14 day delivery this isn’t offered by other sofa companies.

Respuesta de Sofology - New Malden
Go to Junior in New Malden - really goes above and beyond in his customer service and supporting you in making a decision that is right for you. Not pushy at all in his sales technique. Fantastic experience.

Respuesta de Sofology - New Malden
Junior is somebody I would want to help me out whenever I make a big purchase, great knowledge on colour, material, size, lighting and positioning, let me move around the cushions and borrow some from other sofas. He was very cheerful, easy to understand and a nice person to review sofas with. Highly recommend.

Respuesta de Sofology - New Malden
Very helpful staff and good service. All very knowledgeable and happy to give you time to think about your purchase. Very friendly and buying the sofa bed was a very pleasant experience.

Respuesta de Sofology - New Malden
Very welcoming and supportive with my choice

Respuesta de Sofology - New Malden
Junior was excellent. Answered all my questions that I emailed over. Thank you for a great service.

Respuesta de Sofology - New Malden
Nip was such a great help in store! Didn’t beat around the bush, just helped us find the sofa we wanted. Not pushy, just there to answer questions and not coerce. Honest pricing too. Now to wait for the sofa to actually arrive!

Respuesta de Sofology - New Malden
The assistant was very helpful understanding of what we wanted very informative and knowledgeable about the product.

Respuesta de Sofology - New Malden

Respuesta de Sofology - New Malden

Respuesta de Sofology - New Malden

Respuesta de Sofology - New Malden
Attentive and well-informed sales assistant helped us choose the chair and the leather that suited us best.

Respuesta de Sofology - New Malden
Went to a few places and after looking at a lot os chairs I found just what I wanter the man was so helpful

Respuesta de Sofology - New Malden
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