Sofology - North Shields Opiniones 3212

TrustScore: 5 sobre 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.

25 de marzo de 2026
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Respuesta de Sofology - North Shields

Thank you for sharing your experience Michael

Valorada con 5 estrellas sobre 5

Good variety of sofas plus the lady who…

Good variety of sofas plus the lady who served us had a wide breadth of knowledge

26 de marzo de 2026
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Respuesta de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

First class service

First class service

26 de marzo de 2026
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Respuesta de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this! Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great customer service…

Mark was excellent and gave us great advice on all the sofas we looked at. He was very knowledgeable and friendly and I was happy to buy a sofa from him.

23 de marzo de 2026
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Respuesta de Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Suzie was absolutely fantastic for us

Suzie was absolutely fantastic for us. Before visiting, we’d tried several sofa shops without much luck including Sofology multiple times over the last 6 months. Our new build house has awkward dimensions, which was making it really tricky to find a sofa suitable for the space.

Suzie took the time to understand what we needed, and offered a new perspective on how to use the space. What had started to feel like a chore became genuinely enjoyable.

Suzie was super enthusiastic, thoughtful and positive - and very patient while we um’d and arh’d over the colour.

We never felt as though we were under pressure to buy or change our minds, she struck the perfect balance between giving us new options while never being pushy.

Suzie made the experience easy, and we’re really excited to receive our sofa.

22 de marzo de 2026
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Respuesta de Sofology - North Shields

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Excellent service from Sofology N/Shields

Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left us to browse ourselves. We had some questions before we left the store, Steph was happy to help, giving us her business card incase we had any further questions.
Loved not being followed around the store, although I’m sure she was watching from a discrete distance.
We have ordered a fabulous sofa and chairs which will by with us in a few weeks.

20 de marzo de 2026
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Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steph. Have a great day 😊

Valorada con 5 estrellas sobre 5

I visited Sofology at the silverlink…

I visited Sofology at the silverlink north shields and was greeted by polite friendly staff in particular Linsie who went above and beyond to make sure I purchased the best possible sofa for me and my busy household, she was very knowledgable nothing was too much trouble and we had a very pleasant experience, we can’t wait for our new sofa to arrive.

22 de marzo de 2026
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Respuesta de Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Leanne was very helpful

Leanne was very helpful, informative and considerate in just the right amount of help and not being over bearing. Great overall experience.

22 de marzo de 2026
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Respuesta de Sofology - North Shields

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, made east to understand and very friendly staff

22 de marzo de 2026
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Respuesta de Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Excellent

Excellent, professional and friendly service from Steph,
She was there if we needed any questions answering but not following us around as can happen in some establishments,
Steph got the balance just right,
Thank you

16 de marzo de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5
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Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service from Susie at the…

Great service from Susie at the Silverlink North Shields store today. She was really helpful and have great advice. Bought a chair off her on the spot.

21 de marzo de 2026
Opinión espontánea
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Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Susie. Have a great day 😊

Valorada con 5 estrellas sobre 5

‘no pressure’ sales team

We liked the ‘no pressure’ sales team - there to help if you needed it. Steph was great, very knowledgeable and helpful. Loaned us swatches to check the match.
Went back the next day and made the purchase. Very happy so far - looking forward to receiving the chair, thanks.

16 de marzo de 2026
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Respuesta de Sofology - North Shields

Thank you for sharing your experience Mr Walker, we look forward to delivering your new chair.

Valorada con 5 estrellas sobre 5

The salesperson was extremely helpful…

The salesperson was extremely helpful and understanding
The store was well stocked and laid out and visiting was a pleasant experience
I found exactly what I wanted

13 de marzo de 2026
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Respuesta de Sofology - North Shields

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Valorada con 4 estrellas sobre 5

Good and helpful

Good and helpful

11 de marzo de 2026
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Respuesta de Sofology - North Shields

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Both young lady assistants were…

Both young lady assistants were pleasant & knowledgeable - no hard push - & put up with my ‘old school’85 yr old father - but managed to get him a seat that he wanted - thank you!

14 de marzo de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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