The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más
La empresa ha respondido
Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más
La empresa ha respondido
We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Ver más
La empresa ha respondido
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Ver más
La empresa ha respondido
Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido
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Respuesta de Sofology - North Shields
Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.

Respuesta de Sofology - North Shields
Good variety of sofas plus the lady who served us had a wide breadth of knowledge

Respuesta de Sofology - North Shields

Respuesta de Sofology - North Shields
Mark was excellent and gave us great advice on all the sofas we looked at. He was very knowledgeable and friendly and I was happy to buy a sofa from him.

Respuesta de Sofology - North Shields
Suzie was absolutely fantastic for us. Before visiting, we’d tried several sofa shops without much luck including Sofology multiple times over the last 6 months. Our new build house has awkward dimensions, which was making it really tricky to find a sofa suitable for the space.
Suzie took the time to understand what we needed, and offered a new perspective on how to use the space. What had started to feel like a chore became genuinely enjoyable.
Suzie was super enthusiastic, thoughtful and positive - and very patient while we um’d and arh’d over the colour.
We never felt as though we were under pressure to buy or change our minds, she struck the perfect balance between giving us new options while never being pushy.
Suzie made the experience easy, and we’re really excited to receive our sofa.

Respuesta de Sofology - North Shields
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left us to browse ourselves. We had some questions before we left the store, Steph was happy to help, giving us her business card incase we had any further questions.
Loved not being followed around the store, although I’m sure she was watching from a discrete distance.
We have ordered a fabulous sofa and chairs which will by with us in a few weeks.

Respuesta de Sofology - North Shields
I visited Sofology at the silverlink north shields and was greeted by polite friendly staff in particular Linsie who went above and beyond to make sure I purchased the best possible sofa for me and my busy household, she was very knowledgable nothing was too much trouble and we had a very pleasant experience, we can’t wait for our new sofa to arrive.

Respuesta de Sofology - North Shields
Leanne was very helpful, informative and considerate in just the right amount of help and not being over bearing. Great overall experience.

Respuesta de Sofology - North Shields
Very knowledgeable, made east to understand and very friendly staff

Respuesta de Sofology - North Shields
Excellent, professional and friendly service from Steph,
She was there if we needed any questions answering but not following us around as can happen in some establishments,
Steph got the balance just right,
Thank you

Respuesta de Sofology - North Shields
Great service from Susie at the Silverlink North Shields store today. She was really helpful and have great advice. Bought a chair off her on the spot.

Respuesta de Sofology - North Shields
We liked the ‘no pressure’ sales team - there to help if you needed it. Steph was great, very knowledgeable and helpful. Loaned us swatches to check the match.
Went back the next day and made the purchase. Very happy so far - looking forward to receiving the chair, thanks.

Respuesta de Sofology - North Shields
The salesperson was extremely helpful and understanding
The store was well stocked and laid out and visiting was a pleasant experience
I found exactly what I wanted

Respuesta de Sofology - North Shields
Both young lady assistants were pleasant & knowledgeable - no hard push - & put up with my ‘old school’85 yr old father - but managed to get him a seat that he wanted - thank you!

Respuesta de Sofology - North Shields
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