I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver más
La empresa ha respondido
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver más
La empresa ha respondido
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Ver más
La empresa ha respondido
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Ver más
La empresa ha respondido
Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido
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Great salesman never pressured us which got him the sale we like to be left alone and not put on the spot , really knowledgeable and answered all our questions professionally

Respuesta de Sofology - Nottingham
Delivery times are not met, customer service is useless, updates on delivery are not provided

Respuesta de Sofology - Nottingham
Good range of styles. No hard sell but staff happy to help when needed. Buying the sofa was easy and no hard sell on any extras as they do not work on commission. Would recommend.

Respuesta de Sofology - Nottingham
Visited today.. Chris spent a lot of time with us and was very patient. Thank you

Respuesta de Sofology - Nottingham
Chris was so helpful and honest throughout the whole process, the team also went above and beyond to make sure we left happy with our purchase!

Respuesta de Sofology - Nottingham

Respuesta de Sofology - Nottingham
That they left us until we had a look round and then we went to the lady and she was so nice .

Respuesta de Sofology - Nottingham
Phil was incredible from start to finish. Very knowledgable, patient with us and answered every question and query we had.

Respuesta de Sofology - Nottingham
Phil was super helpful, knowledgable, friendly and professional. Not pushy at all but very supportive. Really happy with our experience. Great job Phil and Sofology

Respuesta de Sofology - Nottingham
chris the salesman was fantastic helpful & a pleasure

Respuesta de Sofology - Nottingham
Evie was absolutely amazing!
She made everything so much easier for me, telling me all my options and choices. I would absolutely recommend Evie to anyone. She’s an a superstar! Asset to the Nottingham team! Give that gal a raise!

Respuesta de Sofology - Nottingham
There was sale staff available when we needed help. Chris, directed us to the product we wanted, he was knowledgeable and helpful. The sale was straightforward and Chris talked us through the options for delivery, materials for quick delivery, Insurance, product care and accessing the sofology account.

Respuesta de Sofology - Nottingham
Very easy process of ordering my sofa and chair. Can’t comment on the quality or delivery process yet as not arrived. Hoping it will be as positive as the purchasing of it however .

Respuesta de Sofology - Nottingham
The Assistant was very helpful and Knowledgeable and answered any queries we had.

Respuesta de Sofology - Nottingham
Chris was great and explained everything really well. Such a lovely guy and experience

Respuesta de Sofology - Nottingham
The service was amazing. Staff was very helpful. The shop looks really tidy and cosy. We made our purchase there.

Respuesta de Sofology - Nottingham
We ordered our furniture today after a few visits, just to make totally sure before we placed the order. Danni spoke to us on our first visit, didn’t hassle us at all and was down to earth and friendly. Two weeks later, Danni was in today, recognised us immediately and gave us a warm welcome back. She took our order today, was so knowledgeable on just about everything, making sure we were happy throughout every step of our transaction. She was an absolute star! All we have to do now is to wait for our furniture to be made and delivered, approx 11 weeks. Danni gave us her number before we left and made it really clear that we could contact her anytime should we need to. Perfect!

Respuesta de Sofology - Nottingham
Matthew , the sales assistant on the day, was knowledgable about the products and helped us through the process in a friendly but efficient way.

Respuesta de Sofology - Nottingham
The member if the team was lovely - not pushy - allowed us time and was available as we needed her. Everything was explained and the process was quick and simple.

Respuesta de Sofology - Nottingham
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