The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver más
La empresa ha respondido
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver más
La empresa ha respondido
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Ver más
La empresa ha respondido
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Ver más
La empresa ha respondido
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Sofology - Orpington

Respuesta de Sofology - Orpington
The lady that served us was new to the job, but she had a lovely manner and gave us great service.

Respuesta de Sofology - Orpington
The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis

Respuesta de Sofology - Orpington
I had a great experience visiting your store this evening because your staffs were amazing and they are very professional. I will always recommend sofology to my friends and family.

Respuesta de Sofology - Orpington
Very friendly and polite. Covered everything we wanted to know and kept it simple. Left us to view sofas with out interfering.

Respuesta de Sofology - Orpington
Knowledgeable and no waiting time for assistance

Respuesta de Sofology - Orpington
Seb was a great assisant and help us choose what we needed

Respuesta de Sofology - Orpington

Respuesta de Sofology - Orpington
It was nice to be in a store without salespeople jumping on you straightaway. The young lady who served us was very informative, efficient and smiley. A smile goes a long way!

Respuesta de Sofology - Orpington
We were greeted and made very welcome by Nicole at Sofology, Orpington. We had decided to purchase a
two and three seater sofa of a type already selected at a previous visit. Nicole provided further information after which she conducted the sale which was very professionally executed. Well done.

Respuesta de Sofology - Orpington
Excellent customer service with genuinely helpful advice to help you make the right choice. The ordering process was straightforward and made us look forward to receiving our new sofa.
Overall, a great experience from start to finish.

Respuesta de Sofology - Orpington
Dan was great. He talked us through the options and what would work for us. He was very knowledgeable and caring. Thank you Dan.

Respuesta de Sofology - Orpington
Emily Shrubb assistant manager at Orpington was very helpful, she understood what we wanted and made our experience very enjoyable.

Respuesta de Sofology - Orpington
Sofas were excellent quality and salesman Dan was extremely helpful.

Respuesta de Sofology - Orpington
Emily was really helpful showing us different ideas and colours
Just what I needed as I had no idea what I was looking for

Respuesta de Sofology - Orpington
Girl really nice explain really well no rush she was so calm just say thank you

Respuesta de Sofology - Orpington
Your sofologist was very helpful and explained in detail both the product and the agreement to buy.

Respuesta de Sofology - Orpington
Highly unsatisfied with the entire order to delivery to post delivery experience. Once the payment is made there is practically no one to talk to you for any kind of resolution. Processes are broken, lack of communication, non-existing customer service, defective products branded as new.

Respuesta de Sofology - Orpington
Dan at the orpington store was very helpful and explained everything about the sofas we purchased very clearly on the day. overall a very good experience. thank you, Dan.

Respuesta de Sofology - Orpington
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.