Sofology - Plymouth Opiniones 

Good service, all options explained very clear.

Excellent customer service from Andy at the Plymouth store
Easy to follow up on line and when I needed help he was on other end of phone

Despite being told the sofas were ready for delivery on 4th December they have still not arrived

Great service in store, items delivered ahead of schedule and very happy with our purchases.

Very helpful staff .

Really negative experience.

We went into the Plymouth store and ordered a sofa. The staff member who served us was really not paying attention and despite me spelling my name and address for her she got much of it wrong, which obviously included the Novuna finance agreement. She did not give me the opportunity to check the details she had entered. I spent the following morning trying to get it put right and went round the houses with various customer service people including someone at the Plymouth store. There were several more issues and my confidence in Sofology disappeared. Deeply frustrating experience. I have now cancelled the order as a consequence.

Tilly was very helpful and honest. We had severe decision fatigue and she was very patient with us as we changed our minds multiple times.

Had a great experience at sofology. Staff were approachable, friendly and available. They also didnt hound us and gave us space to view sofas and talk about this privately with no pressure.

Callum was incredibly helpful and even after our order was able to make changes to the colour of our sofa. Great experience at sofology and would visit again for future purchases.

The sales man was very helpful and we were pleased with the deal

We visited the Plymouth store to look at a particular couch we’d seen online, and Chris honestly couldn’t have been more helpful. He was patient, knowledgeable, and really took the time to help us find the perfect suite for our family. He went through all the fabrics with us and even found similar colours around the store so we could see how they looked made up. The whole experience was brilliant from start to finish. We couldn’t have asked for better service, and we can’t wait for our new suite to arrive!

Friendly service and fantastic support

Great staff, very helpful and knowledgeable. Let us look around at our own pace but were always on hand to answer questions. They even let us rearrange the showroom so we could visualise our lounge! Thanks guys- we can’t wait for our new sofa to arrive!

Friendly, helpful, knowledgeable staff with a “no question is too stupid” attitude.

Bought new sofa and the experience was very good no pushy sales could our time and enjoy the time finding our new sofa

Very happy with the salesperson Tilly who was very helpful.

Spotless and well lit showroom, immediately and politely welcomed on entering. Excellent range of sofas in good room sets. We initially called in on 30/10/25 and returned the next day to place the order. Callum assisted and advised us who was very helpful and knowledgeable and remembered us from our previous visit. Refreshingly interested in our requirements

Tilly was so helpful and very friendly not at all pushy which is a breath of fresh air these days. Overall a great experience thank you

The salesperson was extremely helpful and knowledgeable.
Helped me to make an informed choice.

Great customer service from Chris in Plymouth very knowledgeable and informative. Very happy with my purchase.

Thanks to Chris for making this a quick and smooth purchase. We'll be back!