Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Ver más
La empresa ha respondido
We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... Ver más
La empresa ha respondido
We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... Ver más
La empresa ha respondido
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
218 Bradford Road, Batley, WF17 6JL, Batley, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ashley Bray was singularly responsible for our smooth and seamless order. I had loads of queries that he answered quickly. His knowledge of the sofa I chose was conclusive and he even went and sat on it for me and described in detail how it felt. Just looking forward to the delivery now.

Respuesta de Sofology - Redbrick Mill
Excellent service, very

Respuesta de Sofology - Redbrick Mill
Nothing was too much trouble to satisfy all my queries. Every question raised was dealt with efficiently and effectively with no sense of being pressured. I was able to examine & test other pieces of furniture as required. Very happy with the service and product quality.

Respuesta de Sofology - Redbrick Mill
Staff were brilliant and spent ages with us helping decide on fabric and even paint colours! Special thanks to Amy, Rachel and Josh (I think he was called Josh?) for all their help.

Respuesta de Sofology - Redbrick Mill
Rachel the salesperson was great very knowledgeable friendly and explained everything in great detail

Respuesta de Sofology - Redbrick Mill
Very friendly and efficient service from your staff.

Respuesta de Sofology - Redbrick Mill

Respuesta de Sofology - Redbrick Mill
Nice and pleasant girl who helped us with our purchase

Respuesta de Sofology - Redbrick Mill
We were allowed to view without pressure but when we wanted advice it was professional yet friendly

Respuesta de Sofology - Redbrick Mill
I think all the staff were brilliant. Very helpful and not pushy. Gave me time to think what sofa I really wanted. Happy staff makes happy customers. Thanks to Rachel for mood board Ash and Maxine.

Respuesta de Sofology - Redbrick Mill
Maxine was great - friendly, chatty & gave us good advice. She was able to compare models sold by Sofology & find the best sofa for us to fit our requirements. She moved the sofa around in store to help us visualise the sofa, had us sitting on different sofas with different filling to see which best suited us.
We ordered in store, and got home to realise we had ordered the sofa the wrong way (corner). Before I had chance to notify Maxine, she had already sent me an email acknowledging the mistake (which was partly my fault) and got things changed over.
We would highly recommend Maxine again.

Respuesta de Sofology - Redbrick Mill
Rachel at Sofology Edit helped me decide on my new sofa, she made a floor plan that gave me an insight into how the sofa would look in my room for measurements etc.
She was friendly and helpful explained everything in detail lovely lady first class customer service

Respuesta de Sofology - Redbrick Mill
Maxine who helped with the sale was very friendly and spent alot of time with me to make sure I was happy with my purchase. She went above and beyond my expectations

Respuesta de Sofology - Redbrick Mill
Strawberries and cream + Wimbledon = Amazing shopping experience. Such a beautiful shop and staff all extremely helpful.

Respuesta de Sofology - Redbrick Mill
Very good service and Zak spent lots of time showing us options and was very helpful

Respuesta de Sofology - Redbrick Mill
Maxine was so easy to talk to - made my purchase very easy! Thanks again Maxine!!

Respuesta de Sofology - Redbrick Mill
Maxine was very helpful and thoroughly explained everything I needed to know. She was friendly which made it easy to make my purchase. Her knowledge of the product was extensive a very enjoyable experience.

Respuesta de Sofology - Redbrick Mill
We recently bought the Brighton sofa from Sofology at the Red Brick mill. Maxine was such a help, she listened to us talk through the work we were doing in the living room and showed us different options in store that met our needs. She wasn't a pushy sales person, just really down to earth and happy to help. I can't wait for it to turn up now!
I'll definitely be going back when we need another sofa!
Thanks again

Respuesta de Sofology - Redbrick Mill
We visited Sofology at Redbrick Mill, Ash was really helpful but not invasive like some sofa salesman can be. Made the whole experience enjoyable, with the added bonus that the kids were well entertained with drinks, popcorn and the football to watch in the cinema room! Cant wait to receive our new sofa now.

Respuesta de Sofology - Redbrick Mill
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.