I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Ver más
La empresa ha respondido
Unit 4 Beale Way, S62 6EJ Rotherham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Ver más
La empresa ha respondido
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Ver más
La empresa ha respondido
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Ver más
La empresa ha respondido
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We spoke with multiple members of staff here, they were all absolutely amazing. Such personable people and really explained everything so well. Chloe helped us with a few other people as well.

Respuesta de Sofology - Rotherham
Very efficient service! Salesperson appeared very knowledgeable + was helpful in all aspects.

Respuesta de Sofology - Rotherham
My wife and I went into the branch at parkgate rotherham. This was on the recommendation of our friend who had recently purchased a suite from sofology. We were greeted by friendly staff and left to browse at our leisure.There was no pushy sales people which we do not like.We soon found a suite that we liked. I believe the salesman was called hadrian. He guided us through our purchase. Great guy. He is a credit to sofology. Very professioanal .We are looking forward to the delivery of our new suite. Thankyou to sofology and your staff. The salesman even walked us out to the entrance which my wife had never known before. Mr and Mrs P Griffiths. Rotherham.

Respuesta de Sofology - Rotherham

Respuesta de Sofology - Rotherham

Respuesta de Sofology - Rotherham
She was knowledgeable, helpful, friendly , no pressure selling

Respuesta de Sofology - Rotherham
The delivery men delivered our £3500 sofa to the wrong property, 3 streets away because a woman flagged them down, they took our corner sofa up 3 flights of stairs into an apartment unwrapped it ALL then had to bring it back down and outside into their van in the pouring down rain. So when it eventually arrived at our property, it was no longer brand new, and it was wet through - not what I would expect in any way shape of form, whilst the service was good when purchasing this has really let the experience down and we are so disappointed.

Respuesta de Sofology - Rotherham
Staff support was excellent talked us though everything. No pushy sales just good customer service. I would recommend to all my family and friends

Respuesta de Sofology - Rotherham

Respuesta de Sofology - Rotherham
Ordered a recliner sofa from sofology within two months the mechanism started making creaking noises,over time the noises got worse so I contacted sofology we had to wait a few weeks for an engineer to come out to be told the sofa needs all new mechanisms so we’ve got to wait for it to be made should be 3 months 5 months later still no parts being told again by sofology the parts should be a available in a month the sofa and chair only took 10weeks to make originally,also the reclining headrest have leaked oil dust all over so waiting for new headrest which could possibly be a different colour has ours will have dulled through sunlight customer service awful making arrangements which have not been adhered too!!!!

Respuesta de Sofology - Rotherham
Helpful and patient with my hesitation. Very polite and attentive.

Respuesta de Sofology - Rotherham
Order 4058271 Rotherham sofology this our 2nd sofa from sofology last one was 5k and lasted us 10 years always recommend sofology to all my family and friends. We came just to browse since we had full home revamp Adrian I think that was his name was amazing showed us the different sofa and we fell in love we a brand new design. He was a great guy very knowledgeable and kept calm no hard sale lovely guy from Doncaster can’t wait to get out new sofa. Thankyou for making it so easy!

Respuesta de Sofology - Rotherham

Respuesta de Sofology - Rotherham
Staff friendly welcoming store and no pressure.

Respuesta de Sofology - Rotherham
The experience was a good one because the staff made us feel welcome and gave us great advice on all the items for sale.

Respuesta de Sofology - Rotherham
Nice and simple process. Good price, and Tony is a legend really easy to deal with. Just wait for the sofa now.

Respuesta de Sofology - Rotherham
Excellent service from Nessy and we have ordered our perfect sofa! A long time to wait but good things come to those who wait

Respuesta de Sofology - Rotherham
Adrian was a top bloke and a great asset to your sales team. Professional, polite and warm he made buying our sofa the best experience it could have possibly been

Respuesta de Sofology - Rotherham

Respuesta de Sofology - Rotherham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.