Sofology - RugbyOpiniones 

1522
TrustScore: 5 sobre 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop in a great location very clean very good selection of sofas and staff very friendly. Also a special mention to Jodie who dealt with our purchase she went above and beyond

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1522)

18.566 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly and Professional staff

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

31 de enero de 2026
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Respuesta de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great Staff at the Rugby Store

The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

31 de enero de 2026
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Respuesta de Sofology - Rugby

What an amazing review, thank you so much for taking the time to write this 😊

Valorada con 5 estrellas sobre 5

Great service

Great service, fully informed and helpful staff.

Thank you to Bart

1 de febrero de 2026
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

First class customer service from Jodie

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

1 de febrero de 2026
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Respuesta de Sofology - Rugby

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great Experience at Rugby

We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

1 de febrero de 2026
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Respuesta de Sofology - Rugby

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience

Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

31 de enero de 2026
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Respuesta de Sofology - Rugby

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

Brilliant experience!

Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

31 de enero de 2026
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Respuesta de Sofology - Rugby

Thank you so much for your recommendation!

Valorada con 5 estrellas sobre 5

An amazing sales assistant who helped my 90 year old mum in finding the perfect chair for her. Nothing was to much bother and everything was explained clearly.

Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

25 de enero de 2026
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Respuesta de Sofology - Rugby

We are so happy to hear that your mum found her perfect sofa. Thank her from us for choosing Sofology!

Valorada con 5 estrellas sobre 5

Lisa and Bart have been wonderful!!

Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

25 de enero de 2026
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Respuesta de Sofology - Rugby

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Really helpful and easy to choose and order

Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

25 de enero de 2026
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

Relaxed no pressure environment- it…

Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

24 de enero de 2026
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Respuesta de Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 4 estrellas sobre 5

Positive experience

Helpful staff without being intrusive, well laid out store. Good selection of Sofas.

Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

24 de enero de 2026
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Thank you for your kind feedback about our store, range, and team - we really appreciate it. Regarding the delivery charge, this is set separately to ensure we can provide a dedicated, professional delivery service, including careful handling, transport, and delivery into your room of choice. Keeping it separate also helps us maintain transparent pricing on our products, rather than building delivery costs into every item. We do appreciate your comments and will certainly take them on board. Thank you again for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great product range

We bought recently our sofa from the Elliott's Field retail area and the product range were great and mostly sales team are lovely and very professional, thank you Fran :)

10 de enero de 2026
Opinión espontánea
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Lisa the sales rep was lovely gave us…

Lisa the sales rep was lovely gave us time and did not rush or push us, hospitality was great, had a coffee while we sat on our sofa we ordered. Can not fault the service we had in store. Thank you

19 de enero de 2026
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Fran was very helpful

Fran was very helpful
Store layout had plenty of space to look at all the sofas on offer

22 de enero de 2026
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Thank you for taking the time to leave a 5-star review!😊

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