No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )
La empresa ha respondido
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )
La empresa ha respondido
Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.
La empresa ha respondido
Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... Ver más
La empresa ha respondido
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Reino Unido
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Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.

Respuesta de Sofology - Rugby

Respuesta de Sofology - Rugby
We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!

Respuesta de Sofology - Rugby
Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.

Respuesta de Sofology - Rugby
Jody was a great sales person in store - not pushy, really informative, knowledgeable and personable too! We're super excited to get our new sofa in our home!

Respuesta de Sofology - Rugby
Very efficient and effective service. Very helpful and informative.

Respuesta de Sofology - Rugby
Incredible service at sofology rugby, the whole team are a credit to sofology, wow what a service, especially Barry Tarka his attention to detail and overall service was second to none.
I would highly recommend!

Respuesta de Sofology - Rugby
Got the chair we wanted at a very competitive price. Salesperson was very personable and knowledgeable making the buying process extremely easy.

Respuesta de Sofology - Rugby
The staff at Sofology are extremely friendly and professional. Our experience at the Rugby store was exactly what anyone would wish for. Bart in particular made our customer journey an excellent one. The Rugby staff are a credit to Sofology and mirror the quality of their products.

Respuesta de Sofology - Rugby
The customer service shown in this store was outstanding. A friendly welcome into the store but without feeling pounced on. Lloyd helped me and he very friendly, polite and beyond helpful. He was very knowledgeable about the products and didn’t rush me at all. Showed me all the features of the sofa and let me have time to make myself comfortable and play around with all the controls. He checked in on us and explained everything thoroughly. I would not hesitate to recommend this store and will definitely be going back when it comes to buying another sofa! Thank you so much!!

Respuesta de Sofology - Rugby
Fran was eager to help us and talked knowledgeably about the sofa we were interested in.

Respuesta de Sofology - Rugby
Fran was great, really good at guiding us and helping us make the right choice

Respuesta de Sofology - Rugby

Respuesta de Sofology - Rugby
Lloyd, Francesca and Lisa made the whole sales process a breeze.
It was refreshing not to be followed around in the showroom, but be given the space to browse at leisure.
A real pleasurable experience.

Respuesta de Sofology - Rugby
Friendly service, very knowledgeable about their products and service package. No pressure. All in all an enjoyable experience and we found exactly what we wanted.

Respuesta de Sofology - Rugby
Good and knowledgable service
Jason was polite and courteous

Respuesta de Sofology - Rugby
The staff member Lloyd was really helpful .I ended up buying more than I went in for because of his information

Respuesta de Sofology - Rugby
Customer service was excellent, we went back and changed our order and nothing was too much trouble

Respuesta de Sofology - Rugby
Lovely store, friendly non pushy staff, answered all our questions, no matter how daft they where. Had a laugh with us, while also making us feel relaxed and best of all offered us a drink.

Respuesta de Sofology - Rugby
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