Sofology - Rugby Opiniones 

1527
•
TrustScore: 5 sobre 5

4,9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1527)

13.858 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bart has gone above and beyond to…

Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.

23 de julio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

10 out of 5 stars! We will take that Dora! Thank you :-)

Valorada con 5 estrellas sobre 5

Bought a new sofa!!!

Excellent response to the queries and a smooth experience.

25 de julio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

We were looked after by Bart in the…

We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!

20 de julio de 2025
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Respuesta de Sofology - Rugby

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Bart. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Fab sofa at a great price

Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.

20 de julio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great experience, super helpful & easy

Jody was a great sales person in store - not pushy, really informative, knowledgeable and personable too! We're super excited to get our new sofa in our home!

19 de julio de 2025
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Respuesta de Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Incredible service at sofology rugby!

Incredible service at sofology rugby, the whole team are a credit to sofology, wow what a service, especially Barry Tarka his attention to detail and overall service was second to none.

I would highly recommend!

13 de julio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Got the chair we wanted at a very…

Got the chair we wanted at a very competitive price. Salesperson was very personable and knowledgeable making the buying process extremely easy.

15 de julio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

The staff at Sofology are extremely…

The staff at Sofology are extremely friendly and professional. Our experience at the Rugby store was exactly what anyone would wish for. Bart in particular made our customer journey an excellent one. The Rugby staff are a credit to Sofology and mirror the quality of their products.

14 de julio de 2025
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Respuesta de Sofology - Rugby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Excellent customer service

The customer service shown in this store was outstanding. A friendly welcome into the store but without feeling pounced on. Lloyd helped me and he very friendly, polite and beyond helpful. He was very knowledgeable about the products and didn’t rush me at all. Showed me all the features of the sofa and let me have time to make myself comfortable and play around with all the controls. He checked in on us and explained everything thoroughly. I would not hesitate to recommend this store and will definitely be going back when it comes to buying another sofa! Thank you so much!!

6 de julio de 2025
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Respuesta de Sofology - Rugby

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Fran was eager to help us and talked…

Fran was eager to help us and talked knowledgeably about the sofa we were interested in.

2 de julio de 2025
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Respuesta de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Fran. Have a great day 😊

Valorada con 5 estrellas sobre 5

Fran was great

Fran was great, really good at guiding us and helping us make the right choice

1 de julio de 2025
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Respuesta de Sofology - Rugby

Thank you for awarding us 5 stars Ginny

Valorada con 5 estrellas sobre 5

Lloyd, Fran and Lisa

Lloyd, Francesca and Lisa made the whole sales process a breeze.
It was refreshing not to be followed around in the showroom, but be given the space to browse at leisure.
A real pleasurable experience.

19 de junio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Friendly service

Friendly service, very knowledgeable about their products and service package. No pressure. All in all an enjoyable experience and we found exactly what we wanted.

15 de junio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good and knowledgable service

Good and knowledgable service
Jason was polite and courteous

14 de junio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jason. Have a great day 😊

Valorada con 5 estrellas sobre 5

The staff member Lloyd was really…helpful

The staff member Lloyd was really helpful .I ended up buying more than I went in for because of his information

11 de junio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lloyd. Have a great day 😊

Valorada con 5 estrellas sobre 5

Lovely store

Lovely store, friendly non pushy staff, answered all our questions, no matter how daft they where. Had a laugh with us, while also making us feel relaxed and best of all offered us a drink.

7 de junio de 2025
Logotipo de Sofology - Rugby

Respuesta de Sofology - Rugby

Thank you for your fantastic review!

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