Visited the store several times before deciding to place an order. On each occasion staff were friendly, helpful and able to answer any questions . Staff allow you to browse and are not pushy at all... Ver más
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Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
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Visited the store several times before deciding to place an order. On each occasion staff were friendly, helpful and able to answer any questions . Staff allow you to browse and are not pushy at all... Ver más
La empresa ha respondido
Great customer service from the team, who took the time to listen carefully to exactly the style of sofa I was looking for. We received a very warm welcome as soon as we entered the store. They were p... Ver más
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Excellent customer service. The lady that helped us took the time to talk through options, fabrics and colour choices. She took us to view and look at options around the store in the fabrics and colou... Ver más
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Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Reino Unido
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We visited your Solihull store twice whilst making our decision. On the first occasion we were attended to by Ali and by Leon on the second. Both were extremely polite and helpful readily supplying the information requested and volunteering additional detail. A satisfactory result all round.

Respuesta de Sofology - Solihull
Leon was very helpful and knowledgeable about the furniture. He spent time with us providing details and then left us to browse at our own leisure without being overly persistent. Something I really appreciate.

Respuesta de Sofology - Solihull
Ali who helped us with the purchase was amazing and very knowledgable. He went above and beyond to help us when the other lady who was in the store dismissed us quickly and was very aloof and never bothered to help.
Thanks to Ali we made the purchase today with ease. He gave us options and alternatives thereby helping us complete the purchase

Respuesta de Sofology - Solihull
Joshua was brilliant. Very knowledgeable and took us through step by step of the configuration. It was a pleasure dealing with him

Respuesta de Sofology - Solihull
Leon was really helpful when purchasing our sofa, he was professional, knowledgeable and friendly with a no pressure sales approach which we appreciated! Would shop here again- thank you!

Respuesta de Sofology - Solihull
We had a really good service at the store. Neil and Leon served us on 2 separate occasions.
We didn’t feel rushed into buying the products.

Respuesta de Sofology - Solihull
Staff were super helpful no pushy sales at all which was great would 100 percent recommend. Leonne advised us along with the store manager to make the right choice

Respuesta de Sofology - Solihull
Salesperson went of her way and was very helpful

Respuesta de Sofology - Solihull
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.

Respuesta de Sofology - Solihull

Respuesta de Sofology - Solihull
We spoke to Eliza who was very knowledgeable and friendly.

Respuesta de Sofology - Solihull
Great service and with experience i can say the the furniture is great quality.

Respuesta de Sofology - Solihull
3rd sofa purchase. Great experience, just made easy with simple finance. Thank you

Respuesta de Sofology - Solihull
Amazing service from the guy we saw in the Solihull store.
Really happy with ordering our sofa.
Thanks

Respuesta de Sofology - Solihull
Really great experience, Leon was really friendly and helpful went out of his way to help you make the right choice. Absolutely beautiful sofa’s can’t wait for mine to come.

Respuesta de Sofology - Solihull
We highly recommend Solihull Sofology. The customer service provided by Josh was outstanding - he was attentive, professional and knowledgeable. We left the store feeling genuinely happy not only with our purchase but our experience. We were also impressed with our interaction with the Deputy Store Manager - who I might add makes a great cup of tea!

Respuesta de Sofology - Solihull
Really easy purchase and no hard sell. This is the second time purchasing a sofa.

Respuesta de Sofology - Solihull
The sales guy (neal) made it so easy very knowledgeable seamless process no pressure whatsoever so would defo go there again

Respuesta de Sofology - Solihull
The Gent that served us was great and explained everything to us, I believe his name was Ali....Will more than likely be back for a sofa for the other room as well!

Respuesta de Sofology - Solihull
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