Sofology - Solihull Opiniones 

2135
•
TrustScore: 5 sobre 5

4,8

Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(2135)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience - thanks Joshua

Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.

7 de febrero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

New house / New Furniture

Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience

7 de febrero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Salesperson was very Helpful

1 de febrero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Josh was fantastic

Josh was fantastic, polite, knowledgeable and patient. Excellent service

2 de febrero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you for awarding us 5 stars Oliver

Valorada con 5 estrellas sobre 5

Excellent customer service...

Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.

1 de febrero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you for awarding us 5 stars Lewis!

Valorada con 5 estrellas sobre 5

Ali helped us with any questions we…

Ali helped us with any questions we had, he was very informative and friendly.

31 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi there, thank you for your review. Another great review for Ali, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Excellent friendly service

Ali was friendly, greeted us but then left us to browse and wasn't pushy. Sofa selected, he explained everything clearly and politely to complete the purchase. Exactly how a shopping experience should be, would definitely recommend.

31 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you so much for your recommendation!

Valorada con 5 estrellas sobre 5

Great customer service

We were helped by Josh, very friendly and professional. We came in the store nearer the closing time, and did not feel rushed, or any pressure of making any decision by staff. Overall friendly staff and helpful.

27 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Josh Darling lives up to his name

Josh Darling lives up to his name. Clear advice, clear and appropriate upselling. No chasing cash. Honest appraisal of delivery times. A delight to engage with.

25 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you for sharing your experience :-)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, informative and not pushy at all.

26 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate your support.

Valorada con 5 estrellas sobre 5

Joshua Super Star

Joshua Super Star
Had a great experience deciding and purchasing our now sofa Today !
We had no pressure sell , Josh made us a great cup of tea and basically left us to it until we were ready to ask any questions we were unsure about ! He made us feel so comfortable and explained everything with fine detail .. we think Josh is a great credit to sofology !! Can not wait for an our new sofa .. Thank you

25 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Honest, helpful & not pushy

Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our questions about another sofa and provided thoughtful insight and guidance. Neither were forceful—just genuinely polite, warm, and clearly focused on what was best for us. We ended up purchasing both sofas through Leon, whose knowledge and honest advice made the whole experience feel easy, trustworthy, and enjoyable. Thank you both for such great service.

25 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Excellent service No sales pressure…

Excellent service No sales pressure atal.

24 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Leon was very helpful in understanding…

Leon was very helpful in understanding what style we were looking for for and our restrictions on size - and then helped identify a number of potential options

24 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Josh was great

Josh was great, very attentive but was always there when we had questions.

Made the whole process seamless

Thanks Josh.

24 de enero de 2026
Logotipo de Sofology - Solihull

Respuesta de Sofology - Solihull

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

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