Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Ver más
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New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Ver más
La empresa ha respondido
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Ver más
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The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... Ver más
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I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Reino Unido
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Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality

Respuesta de Sofology - Speke Liverpool

Respuesta de Sofology - Speke Liverpool
Staff are very helpful and explained my benefits in full with no pressure to buy add on services

Respuesta de Sofology - Speke Liverpool

Respuesta de Sofology - Speke Liverpool
Staff were on hand when asking all questions and not over powering like some shops. Answered all our questions and really informative, can’t wait to get our sofa now

Respuesta de Sofology - Speke Liverpool

Respuesta de Sofology - Speke Liverpool
Visited the store on 2 occasions and each time both members of staff were extremely helpful , friendly and knowledgeable

Respuesta de Sofology - Speke Liverpool
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”.
What a mistake that was, there was SO much choice, it took us forever to decide 🤣🤣🤣
We finally did decide and were taken through everything by Gary, he was so helpful and informative and never hassling us, just let us know he was there if we needed anything. Would deffo recommend the choice in store and Gary’s excellent service.

Respuesta de Sofology - Speke Liverpool
Friendly helpful staff explained everything clearly

Respuesta de Sofology - Speke Liverpool
New sales man but was very efficient, polite and great customer service

Respuesta de Sofology - Speke Liverpool

Respuesta de Sofology - Speke Liverpool
Sean was the staff member who supported us through the choice of the suite we picked, he was very helpful.
They have a fantastic range of suites and the staff are fantastic.
A big thank you to Sean ( Speke branch)

Respuesta de Sofology - Speke Liverpool
Great experience for us we were given the freedom to just browse and look around without staff targeting us. When we decided what we wanted we found a helpful staff member who gave us a full and comprehensive explanation to everything we needed to know
Thanks Sofology

Respuesta de Sofology - Speke Liverpool
Was easy to order and service was very good!

Respuesta de Sofology - Speke Liverpool
Great service and lots of different choices . Made to feel welcome and no pressure was applied to buy

Respuesta de Sofology - Speke Liverpool
I found the retail unit relaxing and the furniture well laid out, each having a swatch with the various colours and material types next to the appropriate items. The assistant was very helpful, though also allowing me to browse at my leisure. I found exactly what I was looking for in a two seater sofa, in a favourite colour, and couldn't leave without buying the item. Though a fifteen week wait for my purchase was highlighted, I was sufficiently happy to accept.

Respuesta de Sofology - Speke Liverpool
It was a pleasant experience as the staff member took her time in answering every of our question and made sure to explain everything in details. The staff member's name is Rebecca Doyle. The quality of the sofa is top-notch as well.

Respuesta de Sofology - Speke Liverpool
Had a great experience with Stephen, very knowledgeable and not pushy at all. Lovely coffee too ☺️

Respuesta de Sofology - Speke Liverpool
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