We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Ver más
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Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Ver más
La empresa ha respondido
We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Ver más
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Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Ver más
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The young lady who dealt with our order was most help full and pleasant and also very efficient. She even made us a cup of coffee and told us to take our time, we were not pressured to purchase. We... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Reino Unido
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I’m very pleased with my service very helpful. Explained everything in detail details.

Respuesta de Sofology - Wednesbury
Friendly and not pushy. Tended to allow you to browse the shop and willing to help when required.
Better range and quality product than from other outlet's.

Respuesta de Sofology - Wednesbury
We’ve just left the store after buying a new chair for my dad. By far the most amazing staff and atmosphere of all of the stores, we visited them all! Patrycja was brilliant, so helpful and took extra time to make sure my dad was happy with everything and able to use the technology. All of the staff were helpful and approachable without ever feeling pushed, harassed or hovered over.
We will be back when it’s time for our next sofa! Thanks

Respuesta de Sofology - Wednesbury
I have already completed a review and submitted it. We are extremely happy with staff, service and overall excellent experience 😀

Respuesta de Sofology - Wednesbury
Very clean store, welcoming sofologist who helped me find the sofa I'd seen on the website. Explains all options in the range and was very knowledgeable, no pressure at all to purchase anything

Respuesta de Sofology - Wednesbury
We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgeable and answered all our questions. He offered us lots of different options and went through different payment plans available. He gave us ample time to decide and never rushed us. He is a credit to the Sofology team.

Respuesta de Sofology - Wednesbury
Staff were very informative and also gave us time to think about our choice. There was no pressure on us to purchase which was very reassuring

Respuesta de Sofology - Wednesbury
We were greeted in a friendly manner and helped through the purchase by Abs in the Sofology Wednesbury store. The transaction was pleasant and seamless.

Respuesta de Sofology - Wednesbury
The agent was brilliant, gave us space to decide. No pressure to buy the items. I think his name was Harrison. He was great.

Respuesta de Sofology - Wednesbury
We weren't hassled by pushy sales people as soon as we entered the store.
This was in stark contrast to the 4 other furniture stores we visited that day.
Your staff were knowledgeable and listened to our situation before suggesting solutions.
We were treated with courtesy and consideration. |As a result we placed an order for a higher spec sofa that we originally had budgeted for

Respuesta de Sofology - Wednesbury
Assistant very knowledgeable and helpful, prepared to spend time finding out exactly what I want

Respuesta de Sofology - Wednesbury
The Sales person (Abs) was very patient with us and listened to us. Sale process was quick and smooth. Very happy.

Respuesta de Sofology - Wednesbury
The member of staff who served us was brilliant. His product knowledge was faultless - well done to the company training programme. His enthusiasm for the product quality convinced us to buy.

Respuesta de Sofology - Wednesbury
Harrison was great throughout. Very honest during discussions and decision making.

Respuesta de Sofology - Wednesbury
Customer service and knowledge was brilliant with no pressure to buy or make a decision

Respuesta de Sofology - Wednesbury
The process was made easy by clear communication. Engaging with individuals that clearly have a passion over what they sell made the process easier. I found the individual I dealt with very effective listeners and answered questions in a clear concise manner. Job well done!

Respuesta de Sofology - Wednesbury
No hassle, great customer service and friendly staff. Great experience 👍

Respuesta de Sofology - Wednesbury
Patty was extremely helpful, she assisted myself with getting the right design to what I had pictured, she was very professional and made me feel comfortable throughout the whole experience

Respuesta de Sofology - Wednesbury

Respuesta de Sofology - Wednesbury
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