Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Ver más
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Consulta las opiniones de los clientes
Exemplary service and customer satisfaction here from the Edgware Branch . pre arranged and smooth seamless service. The only place to go ith your items, John made this transaction worry free... Ver más
La empresa ha respondido
Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Ver más
La empresa ha respondido
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Suttons and Robertsons
Escrito por la empresa
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Información de contacto
127 Victoria Street, London, SW1E 6RD, London, Reino Unido
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,7
Excelente
320 opiniones
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Prompt and friendly service.
11 de agosto de 2026
Very proffesional and efficient from…
Very proffesional and efficient from start to finish.
A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate.
Once all documantation was supplied the funds were transferred within their timescale. Which could have been even quicker had we not taken time to load and send back the required documents.
12 de agosto de 2026
Respuesta de Suttons and Robertsons
We are delighted to hear that you found our service professional, efficient, and well within our promised timescales. Our team prides itself on providing quick and accurate valuations, even for larger volumes, so it is wonderful to know we hit the mark for you.
We appreciate your prompt cooperation with the documentation, which made the final transfer seamless.
Thank you for choosing us, and we look forward to working with you again in the future.
Exemplary service and customer…
Exemplary service and customer satisfaction here from the Edgware Branch . pre arranged and smooth seamless service. The only place to go ith your items,
John made this transaction worry free.
11 de agosto de 2026
Respuesta de Suttons and Robertsons
We are thrilled to hear that the team at our Edgware branch provided you with exemplary service and a seamless, worry-free experience.
John will be delighted to receive your special mention. We pride ourselves on ensuring our customers feel confident and satisfied from start to finish, and your high recommendation means a great deal to us.
Thank you for choosing us, and we look forward to welcoming you back to the branch in the future.
The staff were great at getting back to…
The staff were great at getting back to me, very polite and friendly on phone. Service was excellent. I was very happy with the price of my ring i sold.Thank you.
9 de agosto de 2026
Respuesta de Suttons and Robertsons
Thank you so much for your lovely review.We are delighted to hear that you were happy with our excellent service, friendly phone communication, and the price you received for your ring.
Our team works hard to ensure a supportive and fair process for every customer, so your kind words mean a lot to us.
Thank you for choosing us to sell your jewelry.
False advertising
Plaster all over their advertising they’re the best people to buy second hand tiffany’s. Send pictures for a quote to be told it isn’t something they buy! Avoid at all costs
31 de julio de 2026
Opinión espontánea
Respuesta de Suttons and Robertsons
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
We would like to clarify that we do purchase pre-owned Tiffany & Co. jewellery; however, we are unable to buy every piece that is offered to us. After reviewing the photos you sent, our team advised that this particular item was below our minimum purchasing threshold, and for that reason, we were unable to make an offer.
We apologise if this was not made sufficiently clear and appreciate your understanding. We wish you all the best in finding a suitable buyer for your item.
great service
12 de julio de 2026
Respuesta de Suttons and Robertsons
Thank you for your kind review. We're delighted to hear that you were happy with our service. We hope you enjoy your purchase.
Respuesta de Suttons and Robertsons
Thank you for your kind review. We're delighted to hear that you found our service to be honest and trustworthy. Your feedback means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again in the future.
Excellent service from start to finish
Excellent service from start to finish, would highly recommend.
7 de julio de 2026
Respuesta de Suttons and Robertsons
Thank you for your wonderful review. We're delighted to hear that you received excellent service from start to finish. Your recommendation is greatly appreciated, and we look forward to welcoming you back again in the future.
Professional service.
30 de junio de 2026
Respuesta de Suttons and Robertsons
Thank you for your kind review. We truly appreciate your feedback and are delighted to hear that you found our service professional. We look forward to welcoming you again soon.
Great service
Great service. I bought a beautiful pendant and really appreciated hearing its background, where made etc. Very helpful and knowledgeable staff.
25 de junio de 2026
Opinión espontánea
Respuesta de Suttons and Robertsons
Thank you for your kind feedback. We’re delighted to hear you’re pleased with your beautiful pendant and that you enjoyed learning more about its background. It’s wonderful to know our team’s knowledge and service helped make your experience an enjoyable one. We hope you enjoy your new piece for many years to come.
Super friendly and nice to do business…
Super friendly and nice to do business with
20 de junio de 2026
Respuesta de Suttons and Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the team friendly and that your experience with us was such a positive one. We truly appreciate you taking the time to share your comments.
Professional
Professional, friendly and trustworthy.
What more would you expect when dealing with an old and respected company!
Highly recommend...
J.B
16 de junio de 2026
Respuesta de Suttons and Robertsons
Thank you for your kind words. We’re delighted to hear you found the service professional, friendly, and trustworthy. Your confidence in us means a great deal, and we truly appreciate your recommendation. Thank you for taking the time to share your experience.
Such a smooth process and lovely staff
Such a smooth process and lovely staff! Would genuinely recommend
11 de junio de 2026
Respuesta de Suttons and Robertsons
Thank you for your lovely feedback. We’re delighted to hear you found the process smooth and the team a pleasure to deal with. We truly appreciate your recommendation and your kind words.
Very straightforward and efficient for…
Very straightforward and efficient for my transaction. I would highly recommend them for their professionalism.
11 de junio de 2026
Opinión espontánea
Respuesta de Suttons and Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the process straightforward and efficient, and that our professionalism stood out throughout your transaction. We greatly appreciate your recommendation.
Fantastic service and amazing people to…
Fantastic service and amazing people to deal with, very efficient and easy
9 de junio de 2026
Respuesta de Suttons and Robertsons
Thank you for your kind feedback. We’re delighted to hear you found the service efficient and easy to use, and that the team made the experience such a positive one. We truly appreciate you taking the time to share your experience.
A thoroughly professional experience
I went to sell some jewellery left to me by our parents at the Victoria Street branch. Aliza Bahadur was extremely professional taking the time to explain the process as this was my first time there. She valued each of the items thoroughly giving a very fair price with absolutely no pressure to accept the price. For those items that were not of interest, Alize went above and beyond advising me on my options for those items. A wonderful, professional and fair experience. If I do have more jewellery to see, I will be back.
6 de junio de 2026
Opinión espontánea
Respuesta de Suttons and Robertsons
Thank you for taking the time to share your experience. We’re delighted to hear that Aliza made your first visit such a positive one, taking the time to explain the process clearly and ensuring you felt comfortable throughout. It’s wonderful to know you felt the valuations were fair and that the advice provided on the items we couldn't assist with was helpful as well.
We’ll be sure to pass your kind comments on to Aliza and the Victoria Street team. Should you have any more jewellery to sell in the future, we’d be pleased to welcome you back.
Friendly service and speedy loan
Friendly service and speedy loan. I can recommend
3 de junio de 2026
Respuesta de Suttons and Robertsons
We’re pleased to hear you found the service friendly and the process quick and straightforward. Thank you for your recommendation, it’s greatly appreciated.
Very Good
The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient time to think it through and make the decision.
24 de mayo de 2026
Respuesta de Suttons and Robertsons
We’re so pleased to hear you felt well looked after from your initial phone call through to your visit in store. It’s wonderful to know everything was explained clearly and that you were given the time and support needed to make your decision comfortably. Thank you for taking the time to share your experience.
Friendly, sensitive and good value
Friendly, sensitive and informative service. Provided a good valuation and price for gold jewellery. Will use them again in the future.
20 de mayo de 2026
Respuesta de Suttons and Robertsons
We’re so pleased to hear you found the service friendly, informative, and handled with care and sensitivity. It’s great to know you were happy with the valuation and overall experience. Thank you for your kind words, and we look forward to welcoming you again in the future.
Excellent customer service from start…
Excellent customer service from start to finish the lady that was serving me Ruth was very helpful and understanding and did her job correctly.
19 de mayo de 2026
Respuesta de Suttons and Robertsons
We’re so pleased to hear you received excellent service from start to finish. It’s wonderful to know Ruth was helpful, understanding, and made the whole experience a positive one for you. Thank you for your kind feedback.
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