Tatty Devine Opiniones 

209
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I’ve made several purchases over the years, I really like their designs. Most recently I got a Pulp pendant and I love it. But the chains are such poor quality for the price - it doesn’t matter if you... Ver más

Valorada con 5 estrellas sobre 5

I took 5 pieces of 'vintage' TD jewellery to the Seven Dials shop to be repaired. Four were done on the spot but the 5th had to be sent back to the Care Team at HQ. Superb service all round - communic... Ver más

Valorada con 4 estrellas sobre 5

I've been a Tatty Devine fan for years and have had generally positive experiences with the brand. Their designs are creative and unique, and their customer service is often excellent—like when they w... Ver más

Valorada con 1 estrellas sobre 5

Gorgeous quirky designs and very expensive. However the chain of the necklace tarnished after only a few wears. Never had this happen so badly even with jewellery a fraction of the price. Wearer do... Ver más

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Tatty Devine is the go to brand for original, fun, acrylic statement jewellery. Founded in the heart of East London in 1999 by Harriet Vine MBE and Rosie Wolfenden MBE, all jewellery is still designed and handmade in house by a passionate and skilled team.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(209)

8 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The chains are poor quality

I’ve made several purchases over the years, I really like their designs. Most recently I got a Pulp pendant and I love it. But the chains are such poor quality for the price - it doesn’t matter if you follow their care advice to the letter or not, it will turn nasty. I don’t know why they don’t just upgrade them as standard.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and beyond customer service

Above and beyond customer service. I realized I wanted a different chain on my custom necklace and asked how I could pay for the adjustment, and they just sent me a new one for the price of shipping! Unbelievably cool, generous and prompt service.

15 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great design, shame about the findings.

Like most reviewers, love their designs, which are updated regularly. However, can only echo others' comments in that the quality of the findings (chains etc) has been extremely poor for such high priced items. It seems a very elementary mistake for an established company to make.

22 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bit of an overpriced con IMO

I’ve used this shop for years but sadly the gift I bought my sister was made to look much bigger in the web picture that it actually is. My bad for not checking the measurements online, but I do think this quite disingenuous and customer service didn’t seem particularly interested in taking the feedback. It was a bit overpriced for what I got and I feel conned. I don’t think I’ll shop here again.

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Love the name, don’t love the chain

I bought my first necklace and really loved the name design and colour that I chose. However within a few wears the chain started to tarnish badly to the point that I only got 2 wears out of it. I chose the more expensive chunky chain. Very disappointing. Then I had to send lots of pictures to prove it which given I’d had it less than 2 weeks it seemed unnecessary and tedious. Then I have had to send it back to get ‘repaired’ which I guess means that they throw the tarnished chain away and put my name on a new untarnished one. Given the speed in which it tarnished and the fact that I took extra care with it and only wore it briefly, leads me to conclude that it will tarnish again. I will update this review once I receive my ‘repaired’ necklace back.
And my replacement necklace has now tarnished 😢

23 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible quality

Gorgeous quirky designs and very expensive. However the chain of the necklace tarnished after only a few wears. Never had this happen so badly even with jewellery a fraction of the price.

Wearer doesn't wear foundation makeup or perfume.

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The designs are devine... the chains are tatty!

I am really disappointed with the chains from Tatty Devine. For the price that you pay the quality of the chains are very poor. They tarnish extreamly quickly even when you follow their strict care instructions. The quality of the designs are great but the chains are so bad. My partner has a few of their necklaces as well and she hates that the chains are such bad quality. Are you going to do something about this?

15 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I've been a Tatty Devine fan for years…

I've been a Tatty Devine fan for years and have had generally positive experiences with the brand. Their designs are creative and unique, and their customer service is often excellent—like when they went above and beyond to help remake a lost, sentimental necklace for me. However, there are areas for improvement, like the quality of some materials (e.g., lightweight chains) and the earring designs not being ideal for sensitive ears. Their policies can also feel a bit rigid at times. Overall, though, they’re a company that clearly cares about their customers and delivers stunning jewellery! 🌟🌟🌟🌟

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuine, kind and engaging customer care.

Charlotte and the tatty devine team were so personable and kind when I got in touch about a lost necklace that had a lot of sentimental value.

The TD team offered to make me a new necklace of this design and I am so grateful to them.

In my experience Tatty Devine go above and beyond and seem to genuinely care about their customers.

Thank you so much Charlotte and Tatty Devine team ❤️

18 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing and inflexible customer service

I have been a loyal customer of Tatty Devine for many years and have made numerous purchases. My family often gifts me their items, and I received one such gift for my 50th birthday.

Unfortunately, it wasn’t to my taste. When I attempted to exchange the item, I was informed it was outside their 28-day policy, despite the gift being purchased well in advance of my birthday. I reached out to their customer service team for assistance, but they were completely inflexible and unwilling to make an exception. This experience has been very disappointing, given my long history with the brand.

17 de junio de 2024
Opinión espontánea
Logotipo de Tatty Devine

Respuesta de Tatty Devine

Hi Kellie, we are sorry to hear that you are disappointed with your recent experience with us, we really do value all our customers. Our returns policy is outlined on our website and in our store and we are proud to offer a longer returns period of 28 days than most retailers who offer 14 days. We do hope to see you return to Tatty Devine again

Valorada con 5 estrellas sobre 5

I have already written one of these but…

I have already written one of these but perhaps I didn't save or send it. Charlotte was great, listening politely to my chatter.

My friend who is about to turn 100 was pleased with her present and I hope to see her wearing it soon. I thought she should have it early as soon she will be inundated with presents. She was county president of the WI and I know that virtually every WI in the county is making something for her so she will find it quite outfacing and needs 'Courage calls to courage everywhere'. She was also a JP & DL not to mention OBE.

10 de mayo de 2022
Valorada con 5 estrellas sobre 5

Fantastic Service

Fantastic Service. I recently ordered gift vouchers from Tatty Devine. The system was easy to use but what I wanted wasn't available. I sent a message with my query and a lovely helpful lady responded very quickly. Nothing was a problem and they swapped things around so I could get the voucher values that I wanted. I also made some enquiries about a statement piece of jewellery, again the responses were fast, efficient and helpful. This is the first time I have purchased items from Tatty Devine and was so impressed. My friend has purchased a few items with her vouchers and the quality is excellent. I wouldn't hesitate to recommend the company to anyone. Well Done.

11 de abril de 2022

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