The location was great, and the view exquisite. What was disappointing was preparing for a bbq the first night and opening the gas powered bbq only to find a rusty and dirty grill. I would highly rec... Ver más
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Consulta las opiniones de los clientes
After a little problem the staff fixed it by proposing something very nice for the inconvenient that occurred. Thank you so much for your support. It made our week much more better !
La empresa ha respondido
Ground floor for disability access was a plus. Only problem is the upper unit making too much heavy walk early in the morning. No air conditioner.
La empresa ha respondido
They were accommodating as I couldn’t walk steps and quickly located another unit. Beautiful place, lots of room and we even hosted breakfast for 20!
La empresa ha respondido
Información sobre la empresa
- Alquiler de vacaciones
- Operador de excursiones
- Agregador de viajes
- Agencia de alquiler de casas para vacaciones
Sobre Vrbo
Escrito por la empresa
Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
How does Vrbo work?
Booking on Vrbo is simple:
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Información de contacto
Estados Unidos
- 1-877-202-4291
- vrbo.com/en-ca
3,9
Muy bueno
32 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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What a great host here
What a great host here! With a very nice suite. Was very comfortable here.
26 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
They were accommodating as I couldn’t…
They were accommodating as I couldn’t walk steps and quickly located another unit. Beautiful place, lots of room and we even hosted breakfast for 20!
7 de agosto de 2026
Respuesta de Vrbo
Hi Sandra,
We’re pleased the team was able to quickly find a better option for your needs and that you enjoyed the space and comfort of the unit. We appreciate your feedback.
Thanks,
Vrbo Customer Support Team
Respuesta de Vrbo
Hi Corine,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
VRBO Customer Support Team
After a little problem the staff fixed…
After a little problem the staff fixed it by proposing something very nice for the inconvenient that occurred. Thank you so much for your support. It made our week much more better !
21 de julio de 2026
Respuesta de Vrbo
Hi Lyne,
We’re pleased the situation was handled in a way that improved your stay and made the rest of your week more enjoyable. Your feedback is greatly appreciated.
Thanks,
Vrbo Customer Support Team
Small cozy spot
It was a great place for us as we were very close to the activities that we were going to. It was very quiet and homey feeling.
24 de julio de 2026
Respuesta de Vrbo
Hi Pat,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.
Thanks,
VRBO Customer Support Team
We had issues with the place we stayed…
We had issues with the place we stayed as it was totally not clean. To be honest it was gross. VRBO helped some but in the end we didn’t get much of a refund. I will be hard pressed to stay at a VRBO again. The place we stayed was rated as a 9.0 which really makes a person question the reviews.
9 de agosto de 2026
Respuesta de Vrbo
Hi Darren,
We hear your feedback regarding your recent stay and platform experience, and we are committed to making this right.
Please contact us at help.vrbo.com/contact so our team can look into this further.
Thanks,
VRBO Customer Support Team
I appreciate the convenience of having…
I appreciate the convenience of having all the information i need to choose a vacation rental, and the confidence that the host is reputable.
17 de agosto de 2026
Respuesta de Vrbo
Hi Tracy,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
VRBO Customer Support Team
The owner was polite and timely with…
The owner was polite and timely with responses. The sunroom and view were the highlights. A microwave would be a welcome addition to the kitchen.
7 de agosto de 2026
Respuesta de Vrbo
Hi Karen,
Thanks for sharing you feedback. We're so glad you enjoyed the sunroom and view!. We also appreciate your suggestion for the kitchen, as helpful input like this supports future improvements.
Thanks,
Vrbo Customer Support Team
Accommodation was great
Accommodation was great, however, more expensive than I expected as I hadn't realized the price was in US dollars.
9 de julio de 2026
Respuesta de Vrbo
Hi,
Thank you for your feedback. We’re pleased the stay met your expectations, and we appreciate you highlighting the currency display. Your comments matter and help support a better experience moving forward.
Thanks,
Vrbo Customer Support Team
Just finished my 3rd VRBO experience…
Just finished my 3rd VRBO experience every host has been great and quite accomadating we plan to keep using VRBO in the future.
5 de agosto de 2026
Respuesta de Vrbo
Hi Dylan,
We're so happy to hear you've had such great experiences with our hosts! We appreciate your kind words and look forward to your continued use of our services.
Thanks,
Vrbo Customer Support Team
I was unable to adjust the dates
I was unable to adjust the dates. I have a screenshot of a call that took 1 hour 54 minutes because NO ONE took responsibility for the reservation.
This was after at least five phone calls and multiple attempts with a useless chat bot.
10 de agosto de 2026
Respuesta de Vrbo
Hi Greta,
We appreciate you sharing your feedback regarding your recent booking and support experience, and we want to help resolve this for you.
Please contact us through our Help Center at help.vrbo.com/contact so we can investigate this further.
Thanks,
VRBO Customer Support Team
Respuesta de Vrbo
Hi Greg,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.
Thanks,
VRBO Customer Support Team
Every thing was good but no indication…
Every thing was good but no indication of stairs at our location
23 de agosto de 2026
Respuesta de Vrbo
Hi Doug,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
VRBO Customer Support Team
it was so easy to book and comfrim my…
it was so easy to book and comfrim my dates.
6 de julio de 2026
Respuesta de Vrbo
Hi Terence,
We're happy to hear that booking and confirming your dates was easy for you. We appreciate your positive feedback!
Thanks,
Vrbo Customer Support Team
Clean Place
Ground floor for disability access was a plus. Only problem is the upper unit making too much heavy walk early in the morning. No air conditioner.
21 de agosto de 2026
Respuesta de Vrbo
Hi Nancy,
We’re glad the accessibility was a helpful part of your stay, and we appreciate you bringing the other concerns to our attention. If you need any further support, please contact us at help.vrbo.com/contact so we can assist you directly.
Thanks,
Vrbo Customer Support Team
The location was great
The location was great, and the view exquisite.
What was disappointing was preparing for a bbq the first night and opening the gas powered bbq only to find a rusty and dirty grill. I would highly recommend that either it be replaced or cleaned appropriately before a new guest arrives. Also, the use of the outdoor spa needs to prepared prior to a guest arriving. If a guest does not own a spa and is not aware of the maintenance and preparation of the water, it is not appropriate to assume the guest will figure it out. PH level, water quality, chlorination level, etc need to be verified by the owner prior to rental. Those are the 2 suggestions that I would make but other than that all was great.
17 de agosto de 2026
Respuesta de Vrbo
Hi Omega,
Thank you for taking the time to share your experience. We’re pleased to hear you enjoyed the location and beautiful view, and we appreciate your thoughtful feedback about the barbecue and spa. Comments like yours are helpful in improving future stays.
Thanks,
Vrbo Customer Support Team
Easy to use!
Accurate listings and descriptions of houses or places. They are what you see in the pictures when you get there. Easy to use app and to book and connections to property manager.
10 de agosto de 2026
Respuesta de Vrbo
Hi John,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Vrbo better.
Thanks,
VRBO Customer Support Team
The house was very nice
The house was very nice, but we were given the wrong address and wasted over an hour trying to get in. The host was unavailable for an emergency. A neighbor directed us to the correct entrance.
1 de agosto de 2026
Respuesta de Vrbo
Hi Pat,
We hear your feedback regarding arrival instructions and host communication, and we are committed to making this right.
Please contact us at help.vrbo.com/contact so our team can assist you further.
Thanks,
VRBO Customer Support Team
Respuesta de Vrbo
Hi Shelly,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
VRBO Customer Support Team
Best house ever
Extremely clean. Outstanding location. Quiet, perfect for a relaxing and refreshing vacation. Loved every minute.
25 de agosto de 2026
Respuesta de Vrbo
Hi Sarah,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
VRBO Customer Support Team
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