WellKnown Moving Opiniones 

183
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ismael and his team were fantastic; excelent service. They were on time, super organized and everything was packed perfect. Our daughter used their services twice and recommended us to see if they cou... Ver más

Valorada con 5 estrellas sobre 5

Ismail and his team were OUTSTANDING! They were extremely friendly, professional, and quick - making my move as seamless as it could have been. They showed up on time, came prepared to move, made sure... Ver más

Valorada con 5 estrellas sobre 5

Great experience with Ismail, Islam and Azi. They showed up on time and carefully packed all of our furniture, loading their truck and quickly unloading at our new place up three flights of stairs. Th... Ver más

Valorada con 5 estrellas sobre 5

Ismail, John, and Farhad went above and beyond for our move. They helped us move down four flights of stairs in 100+ degrees with a torrential rain storm and our electricity out. Despite the horrible... Ver más

Información sobre la empresa

  1. Empresa de mudanzas

Escrito por la empresa

At WellKnown Moving Company is a full-service moving services provider. We recognize the challenges and stress often associated with moving and are dedicated to ensuring a smooth, hassle-free process. Our focus is on customer satisfaction, with a commitment to ease and efficiency in every move.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(183)

181 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ismael and his team were fantastic

Ismael and his team were fantastic; excelent service. They were on time, super organized and everything was packed perfect. Our daughter used their services twice and recommended us to see if they could help us with our move....great idea. I share with all my VA family and friends their phone number and if its possible to request Ismael and his team.5 stars

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ismail and his team were OUTSTANDING

Ismail and his team were OUTSTANDING! They were extremely friendly, professional, and quick - making my move as seamless as it could have been. They showed up on time, came prepared to move, made sure everything was wrapped thoroughly, and that even fragile pieces made it through without a scratch. I have recommended them to all of my friends and family to move and WILL be using them for any and all future moves. They are doing things right!!

8 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best move ever

Y’all I moved out from an 1 bedroom to a studio and could not have wished for an easier move. I had everything ready to be packed in and the movers took care of everything. EVERYTHING with so much care and attention. I would recommend the company 10/10.

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ishmael and his team were…

Ishmael and his team were conscientious, responsive and careful. Despite an initial obstacle they worked hard to accommodate our need for an expedient overnight move.

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless DC to Boston Move

Ismail and his team were amazing for our move from DC to Boston! They coordinated a two stop pick up, one stop drop off and loaded everything super efficiently. On drop off the couch unexpectedly didn’t fit in the elevator, they brought it up six flights of stairs and worked their magic to make it fit. Great communication and highly reliable! Would definitely use WellKnown again.

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Ismail

Great experience with Ismail, Islam and Azi. They showed up on time and carefully packed all of our furniture, loading their truck and quickly unloading at our new place up three flights of stairs. They came in under budget and above expectations.

25 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ismail and Farhad were fantastic!

Ismail and Farhad were fantastic!! Careful, quick, and professional from start to finish. They made our move from VA to NC as smooth as possible. Highly recommend using this crew!

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! Showed up exactly on time, with all the needed equipment and got to work quickly. Worked extremely efficiently, definitely didn’t pay for any dallying while the crew moved my apartment.

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Moving Experience!

Our two movers were really fast with moving our stuff and always checked in to ensure they moved the right items and to the right place. They also were really communicative about their arrival time to make sure we were prepared!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend Ismail, John, and Farhad

Ismail, John, and Farhad went above and beyond for our move. They helped us move down four flights of stairs in 100+ degrees with a torrential rain storm and our electricity out. Despite the horrible working conditions, they were very pleasant, professional, and well prepared. There was no situation or tricky corner that deterred them. We would recommend them for a smooth and efficient move.

5 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent billing, time padding, deceptive estimates

AVOID! Worst moving experience I've had. Simple 1 bed local move and the way they pad time and fraudulently bill their breaks as working time is the most egregious I've seen from any moving company. They took a 45 min break (I timed it because it was obvious what they were doing) and then showed up "we're done with our 15 minute break!" Completely ridiculous. After about 40 mins I realized they would never finish without help so I started moving stuff myself and contributed at least an hour of work. They still billed me for an hour more than the 4 hour max of their estimated time + travel (because they were moving sooooooo inefficiently). Had to call and complain multiple times to get refunded for some of the fraudulent overcharges. To their credit, they did give me a partial refund for most of the overbilled time. But I would still definitely avoid this place. If you do go with them expect to have to watch and direct them constantly while videoing to gather evidence of their breaks or they will try to deny it when they leave. As far as I'm concerned they will try to scam you unless you are pushing back on it constantly. I have no idea how they have any positive reviews. Maybe they're fabricating and filtering their website reviews or have some teams somewhere that aren't like their NOVA people.

1 de julio de 2026
Opinión espontánea
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Respuesta de WellKnown Moving

Thank you for sharing your feedback. We are sorry to hear that you were unhappy with your experience.

After receiving your complaint, we spoke in detail with the crew that completed your move. Several factors affected the total time, including extreme heat that day in the DC area — around 98°F, unloading to the 3rd floor, multiple trips up and down the stairs due to loose/unboxed items, and heavy boxes, likely containing books. In addition, furniture had to be properly protected with moving blankets, which takes time but is necessary to avoid damage.

The crew took a 30-minute break due to the heat and physical conditions of the move. This break was recorded in the contract, and you were not charged for that time.

Your total estimate was up to 4 hours and 30 minutes. The signed contract showed 5 hours and 15 minutes, and we refunded 45 minutes so your final charge would stay within the estimated time discussed at booking.

Your move was completed in full, and all items were delivered safely with no reported damage. We also want to clarify that all of our customer reviews are real, and we take the quality of both our office support and moving crews very seriously.

We respectfully feel that a 1-star review does not fully reflect the completed service, the safe delivery of your belongings, the difficult conditions of the move, and the refund that was provided. That said, we appreciate your feedback and will continue using it to improve our service.

Valorada con 5 estrellas sobre 5

Ismail and Masud-thank you!!!

Ismail and Masud took extra care of our belongings, wrapping them in additional protection and getting them carefully and safely to our destination. It was clear they valued our belongings getting to our new home.

21 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

On time

On time, perfect communication and work. I hired them because my new apartment was up in the 4th floor and no elevator was available. The team did amazing! And they finished quickly, now I feel at home in my new apartment. Thank Ismail, Islam, and Sam!

20 de junio de 2026
Opinión espontánea

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