Balfe's Bikes provide an excellent service. Always. The team are highly skilled at fixing all kinds of problems with bikes, they're friendly and smiley and even today, I went in with a small valve iss... Ver más
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Consulta las opiniones de los clientes
Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... Ver más
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... Ver más
La empresa ha respondido
Immediately felt comfortable when I walked in. Staff pleasant and friendly but not pushy. Had been to 4 other bike stores but didn't buy from them as they either instantly assumed I'd want a 'ladies'... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Streatham
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
87 Streatham Hill, Streatham, SW2 4UB, London, Reino Unido
- 020 8671 1984
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Highly recommended
Highly recommended. Fast, efficient service. The staff are super knowlegable and endlessly helpful. I wouldn't go anywhere else.
Balfe's Bikes provide an excellent…
Balfe's Bikes provide an excellent service. Always. The team are highly skilled at fixing all kinds of problems with bikes, they're friendly and smiley and even today, I went in with a small valve issue, someone fixed and didn't charge me! Really kind. Highly recommended!
Great deal on bike
Great deal on bike, but had several issues.
Firstly, the front through axel was over tightened and I was unable to remove the front wheel. Had to return to shop.
Secondly, the rear suspension shock was not charged with air correctly. This has lead to pedal strikes on the floor which is annoying and dangerous. Didn’t have time to return to shop so fixed myself.
The guys were super helpful and fixed…
The guys were super helpful and fixed my puncture and changed my tyre! Really friendly :)
Jack the mechanic gave me a thorough…Grest staff
Jack the mechanic gave me a thorough breakdown on why my gears were shifting badly . Excellent knowledge, polite and helpful even though he was getting ready to go home
Staff were great
Staff were great! Answered loads of questions and went above and beyond to get me the right bike! Top bike shop and top team! Special thanks to Paul!
I found the staff always helpful
I found the staff always helpful, courteous and friendly.
Quick efficient and friendly service
Quick efficient and friendly service. Offered good advice also and where very patient
Why would I go anywhere else ?
I am always pleased with the work Balfe’s bikes do. I never go anywhere else.
Great customer service and awesome…
Great customer service and awesome technical work from Ross in Streatham, he really went over and above to ensure my new groupset was installed perfectly.
Friendly staff and quick and easy…
Friendly staff and quick and easy collection on GCI.
Don’t let them rush you !
I was hoping the bike would be set up properly.
Simple things like making sure my hand fitted the grip without the gearshift hurting my thumb.
I purchased a bike toolkit on line and made the adjustments myself so while not major just annoying.
But I thought this was the point of the handover
Also I am 6’5 and 130 kg the suspension forks were given to me in soft position for my weight they needed to be hard but again it was me pointing this out in shop and I am new to this type of bike.
Not rude but definitely looking to take my money and get me away asap - 5 mins care the difference between great and poor service unfortunately the latter in my case
Additional charges after a service
Charged £150 for the service , I bought two new tires and they charged me an additional £70 just to fit them because they were tubeless tires.
From me dropping my bike off, it took them just under two weeks to get it back to me.
It was a great experience indeed
It was a great experience indeed
The work labour was good and excellent
Really informative .They made the…
Really informative .They made the process easy as I was using a bike2work scheme They did all the paperwork which made it super easy to and I was able to do a test ride before getting the bike.Recommended for good customer service too!
Really great team in Streatham
Really great team in Streatham, always happy to help and explain any issues found. Service is extremely polite, professional and respectful. Really pleased this is my local bike shop!
Terrible communication and a complete…
Terrible communication and a complete waste of time. My wife dropped off my Bosch e-bike battery and charger here on a Monday for a simple diagnostic check. I gave them over a week to do the work, and nobody bothered to call me. When I finally chased them up today, they admitted they hadn't even looked at it yet. To make matters worse, they then demanded I bring the entire bicycle in, rather than just bench-testing the battery they had sitting there for days. If you don't have the time or the proper standalone testing equipment, don't take people's gear. I picked up my equipment and will not be returning.
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