We were given plenty of hotel options for our preferred holiday location. Airport hotel and parking also booked by Hays- very convenient. Friendly staff at Hays -always willing to help. Emails and pap... Ver más
La empresa ha respondido
Localización
Cambiar localización9 Horse & Jockey Yard, St. John's Street, DE6 1GH Ashbourne, GB
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Consulta las opiniones de los clientes
A first class service, Michelle clearly understood our requirements for a tailor made holiday in Annecy, sourcing flights transfers and hotel. Responding promptly to questions raised when reviewing... Ver más
La empresa ha respondido
Michelle was really helpful and made booking the holiday really easy. She was really knowledgeable and advised us about things we hadn’t even considered. This is the 2nd holiday I have booked with her... Ver más
La empresa ha respondido
As always, brilliant and thoughtful attention by Joanne. She even coped with the group changing their minds over the holiday destination. On the second attempt, with the holiday changed from Lanzarote... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
9 Horse & Jockey Yard, St. John's Street, DE6 1GH, Ashbourne, Reino Unido
- 01335656015
4,9
Excelente
859 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Very good on the initial booking but…
Very good on the initial booking but although requested still waiting for a hard copy of details.
18 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Booking a Holiday that is tailor made to ones requirements
A first class service, Michelle clearly understood our requirements for a tailor made holiday in Annecy, sourcing flights transfers and hotel. Responding promptly to questions raised when reviewing the quote.
25 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you so much for your lovely review. Enjoyed putting your holiday together for you. Really nice to meet you both. Thanks Michelle
Respuesta de Hays Travel - Ashbourne
Thank you for your lovely review and continued support. Thanks Joanne
Michelle was really helpful and made…
Michelle was really helpful and made booking the holiday really easy. She was really knowledgeable and advised us about things we hadn’t even considered. This is the 2nd holiday I have booked with her.
16 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you so much for your lovely 5 star review. It's always a pleasure and thank you for your continued support. Thanks Michelle
Because Becky listened to us and after…
Because Becky listened to us and after chopping and changing and even losing a holiday whilst online she came up Trump‘s with an alternative. Excellent service.
23 de agosto de 2026
As usual Charlotte was friendly and…
As usual Charlotte was friendly and professional, we could not have asked for more .
22 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you so much for your 5* review and for your continued support. Look forward to seeing you soon. Kind regards Charlotte
Brilliant helpful service. Thank you
Booking holiday made very easy, couldn’t do enough to help, definitely recommend
14 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for taking the time to leave a lovely review. Your feedback is really appreciated. :) Kind regards Becky
we recently booked a holiday with Hays…
we recently booked a holiday with Hays Travel.Joanne our travel adviser is a delight her enthusiasm and caring attitude is a credit to Hayes she offered good advice tailoring the holiday to our requirements highly recommended.
11 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you so much for your lovely feedback and your kind words. It was a pleasure to book your holiday. Thank you for booking with me. Kind regards Joanne
Stress Free Holiday Booking
We were given plenty of hotel options for our preferred holiday location. Airport hotel and parking also booked by Hays- very convenient. Friendly staff at Hays -always willing to help. Emails and paperwork sent quickly.
8 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you so much for booking with us again and for the 5 star review. Always a pleasure. Thanks Michelle
Great Service From Friendly People
Personal, friendly and knowledgeable service from staff who make choosing and booking a holiday easy.
19 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for your lovely feedback and thank you for booking with Hays Travel again. Kind regards Joanne
The staff are always friendly
The staff are always friendly , polite and helpful and we would not want to go anywhere else. They think of all the ways to make our journey an easy one.
18th August 2026 Hays Travel Ashbourne DE6 1GH
19 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for your lovely review, so nice to see you again and thank you for your continued support. Thanks Michelle
very well dealt with very helpfull
very well dealt with very helpfull. excellant service,
11 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for taking the time to leave a 5* review. Your kind feedback is really appreciated. Best wishes, Becky
Respuesta de Hays Travel - Ashbourne
Thank you, Michelle
It’s nice to be looked after by…
It’s nice to be looked after by professional people
15 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for your lovely review! Was a pleasure booking your holiday, we hope you have a lovely time away! Kind Regards, Elise.
Agent appears to have made mistakes…
Agent appears to have made mistakes with our booking.
8 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
We are truly sorry to hear about the issues you encountered with your booking. Thank you for taking time this morning talking to me. Kind Regards Michelle
Respuesta de Hays Travel - Ashbourne
Thank you for the kind works, it was a pleasure booking your holiday. We hope you have a lovely time away! Kind Regards, Elise.
Outstanding service
Your team in Ashbourne found my short break for me. It was a bit of a challenging spec, but they never wavered in their determination to find the right package for me. It was Elise this time who pulled the stops out but they are a great team. Just the perfect combination of friendliness, professionalism and determination!
7 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for the lovely words, it is always a pleasure to see you both and we always enjoy booking your holidays. Can't wait to hear all about this one! Kind Regards, Elise.
Friendly knowledgeable staff who helped…
Friendly knowledgeable staff who helped me find the holiday I wanted
6 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for your 5 star review. It was lovely to see you. Thanks Michelle
Very helpful
Very helpful. Done everything we asked and found some great hotels for our price range
5 de agosto de 2026
Respuesta de Hays Travel - Ashbourne
Thank you for the lovely review, was a pleasure to book your holiday. Have a fabulous time! Kind Regards, Elise.
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