The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Nicola was both friendly and professional. She was knowledgeable about the cruise and was very particular at taking down our details and explaining everything she was entering on the computer. I w... Ver más
La empresa ha respondido
I was in to just make an enquiry initially, was dealt with efficiently and politely and helpfully. I had a think & decided to book there and then , because online price I mentioned was matched without... Ver más
La empresa ha respondido
I can honestly say that I had the best experiences booking my holiday with Nicola from Hays travel Ayr. She went above and beyond to help me find the right holiday for myself and family. She was more... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
5 Alloway Street, KA7 1SP, Ayr, Reino Unido
- 01292840294
4,9
Excelente
553 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nicola was amazing
Nicola was great helped me the 3 times i called her. Told me exactly what i had to do etc.
Great service through out the calls.
17 de julio de 2026
Respuesta de Hays Travel - Ayr
Miss Elaine Smith,
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that you received such great service throughout your calls. We appreciate you taking the time to share this.
Kind Regards
Hays Travel Ayr
Excellent experience
Nicola was both friendly and professional. She was knowledgeable about the cruise and was very particular at taking down our details and explaining everything she was entering on the computer. I would definitely contact Nicola again for any future holidays.
16 de julio de 2026
Respuesta de Hays Travel - Ayr
Liz Hutchison,
Thank you for your wonderful review! We are so pleased to hear that our colleague provided such professional and friendly service, and that you would contact them again for future holidays.
Kind Regards
Hays Travel Ayr
Very friendly helpful and informative
12 de julio de 2026
Respuesta de Hays Travel - Ayr
Michael,
Thank you for your wonderful review! We are so pleased to hear that you found our team friendly, helpful, and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Ayr
Respuesta de Hays Travel - Ayr
Joy,
Thank you so much for your lovely feedback! We are delighted to hear that you had such a positive experience with us. We truly appreciate you taking the time to share your kind words.
Kind Regards
Hays Travel Ayr
My wife and I were treated very well by…
My wife and I were treated very well by a very nice assistant who came up with the holiday we were looking for.
30 de junio de 2026
Respuesta de Hays Travel - Ayr
Richard Robison,
We are so pleased to hear that our assistant was able to help you find the perfect holiday. Thank you for your kind words!
Kind Regards
Hays Travel
Kim was very helpful and professional…
Kim was very helpful and professional and got my holiday booked quickly.
24 de junio de 2026
Respuesta de Hays Travel - Ayr
A Hamilton,
We're so glad we could assist you with your booking quickly and professionally. Thank you for your wonderful feedback.
Kind Regards
Hays Travel
Warm and welcoming experience.
Lovely Nicola took care of everything for us, and gave us a laugh as well. First Class Travel Agent ⭐️⭐️⭐️⭐️⭐️
23 de junio de 2026
Respuesta de Hays Travel - Ayr
Mr Grant,
We are so happy to hear you had such a positive experience with us! Thank you for your kind words.
Kind Regards
Hays Travel
I was in to just make an enquiry…
I was in to just make an enquiry initially, was dealt with efficiently and politely and helpfully. I had a think & decided to book there and then , because online price I mentioned was matched without any issues by Kira .
23 de junio de 2026
Respuesta de Hays Travel - Ayr
John ,
We're so pleased to hear our team was efficient and helpful. We're glad we could match the online price for you! Thank you for your kind words.
Kind Regards
Hays Travel
Always ready to help Kay and the girls…
Always ready to help Kay and the girls go above and beyond for you, can't recommend them highly enough
21 de junio de 2026
Respuesta de Hays Travel - Ayr
sandra queen,
We are so glad to hear that our team provided such excellent assistance. Your kind words mean a lot to us!
Kind Regards
Hays Travel
Great service at Ayr office as always
Great service at Ayr office as always
Kay was very professional and helpful 👍🏻
11 de junio de 2026
Respuesta de Hays Travel - Ayr
David Turner,
We are so pleased to hear you received great service. Thank you for your kind words!
Kind Regards
Hays Travel
Respuesta de Hays Travel - Ayr
mary mckinlay,
Thank you for your kind words! We are glad you had a great experience with us.
Kind Regards
Hays Travel, Ayr
The staff in the Ayr branch are amazing…
The staff in the Ayr branch are amazing there so helpful & polite
5 de junio de 2026
Respuesta de Hays Travel - Ayr
Mark Robertson ,
We are so pleased to hear about your positive experience with our team. Thank you for your kind words.
Kind Regards
Hays Travel Ayr
Great service
We had a wonderful person Nicola who was very knowledgeable in our booking
11 de junio de 2026
Respuesta de Hays Travel - Ayr
Christina Reynolds,
We're so glad our team provided you with excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
A perfect experience!
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very important for us! We had a pre cruise stay for 3 nights at the Athens Gate hotel, centrally situated with wonderful views of the Acropolis! All arranged for us! Celebrity Infinity is an older, smaller ship, but we found her perfect for our needs! Top marks Hays Travel!
19 de mayo de 2026
Opinión espontánea
Respuesta de Hays Travel - Ayr
Tina Alexander,
We are so pleased to hear that your recent cruise was such a wonderful experience, from the booking to your return. It's fantastic that the planning met your needs perfectly, and we appreciate you sharing your positive feedback.
Kind Regards
Hays Travel
After giving a very wide list of…
After giving a very wide list of requirements Louise went above and beyond to find us a holiday that met our needs .
8 de junio de 2026
Respuesta de Hays Travel - Ayr
T Ayr,
We're so glad we could find the perfect holiday for your specific needs. Thank you for your kind words!
Kind Regards
Hays Travel
Respuesta de Hays Travel - Ayr
MR GREGORY,
We appreciate your kind words about our team.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Ayr
Mr Steven Cooper,
We truly appreciate your kind words and are delighted to know we could assist you so effectively. Thank you for your feedback.
Kind Regards
Hays Travel
Great service holiday booking
Great service, helpful, positive, efficient & we got a discount. Would highly recommend
24 de mayo de 2026
Respuesta de Hays Travel - Ayr
Julie Anne Mcghee,
We are so pleased you received great service and a discount. Thank you for your kind words.
Kind Regards
Hays Travel
I can honestly say that I had the best…
I can honestly say that I had the best experiences booking my holiday with Nicola from Hays travel Ayr. She went above and beyond to help me find the right holiday for myself and family. She was more than happy to answer my mary questions and queries and was so professionally and friendly. I would definitely book with Hays travel again , especially with the lovely Nicola .
22 de mayo de 2026
Respuesta de Hays Travel - Ayr
Lindsay,
We are so pleased to hear you had such a wonderful experience booking your holiday with us! It was our pleasure to assist you and your family. We look forward to helping you with your next adventure.
Kind Regards
Hays Travel Ayr
Brilliant service saw the holiday…
Brilliant service saw the holiday advertised on Facebook sent a message and booked so easy and the monthly direct debits make it more affordable
21 de mayo de 2026
Respuesta de Hays Travel - Ayr
Thanks so much for the lovely feedback
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.