Hays Travel - Ballymena Opiniones 

755
TrustScore: 5 sobre 5

4,9

Unit 26, Fairhill shopping Centre, BT43 6UF Ballymena, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My sister and I have used Hayes Travel to arrange a couple of holidays. Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy. We would not he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again Hays Travel Ballymena provided me with friendly and professional advice. The staff are always so helpful when choosing a holiday. This time I dealt with Shanice who is another of their wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like. Than... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, Reino Unido

  • 02825530019

4,9

Excelente

TrustScore: 5 sobre 5

755 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(755)

122.421 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Great staff

Great staff, very knowledgeable, helpful and friendly. Got a great deal and what we were looking for.

8 de julio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback, we really appreciate it :)

Valorada con 5 estrellas sobre 5

Booking a holiday.

My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.

9 de julio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thank you for the lovely feedback. We'll be sure to pass this on to the team :)

Valorada con 5 estrellas sobre 5

Great company, exceptional service

Amy made my family holiday very easy to arrange, she went above and beyond when we struggled to book the hotel we wanted with the rooms we wanted, finding a way to make our booking possible, I could recommend Hayes and Amy highly enough, thank you so lunch

30 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback Paul. I'll be sure to pass this along :)

Valorada con 5 estrellas sobre 5

City Break to Edinburgh Sept 26

My sister and I have used Hayes Travel to arrange a couple of holidays.

Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy.

We would not hesitate to use Hays Travel when wishing to take holidays/city breaks in future!

2 de julio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the fab feedback :)

Valorada con 5 estrellas sobre 5

Hays Ballymena are the best

As always the staff are very helpful. They listen to our needs. The booking process was painless

2 de julio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback as usual Ann :)

Valorada con 1 estrellas sobre 5

Disappointed

I booked a holiday yesterday and was unable to make payment by phone despite trying over 20 times. I had to drive over 50 miles and pay for car parking while I visited your shop and paid for it.
I was told staff weren’t allowed to take payments by phone.
I was very unhappy as you can imagine to have to spend most of the day just paying for my holiday! Disappointing!

29 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Good afternoon,

I am sorry to read you are disappointed. I will give you a call to discuss this matter.

Kind regards,
Donna

Valorada con 5 estrellas sobre 5

As usual Donna makes our booking easy

As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like.
Thanks Donna

30 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thank you for the lovely feedback. I'll be sure to pass this to Donna :)

Valorada con 5 estrellas sobre 5

Great experience

The staff are professional, welcoming and friendly. They are interested in helping you to get the trip you want.
Donna was very helpful and professional with our family holiday.

20 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback Derek :)

Valorada con 5 estrellas sobre 5

Staff members Donna and Kellie very…

Staff members Donna and Kellie very pleasant, helpful and honest in their assessment of the hotels we had selected and provided us with information on other accommodation that my wife and me selected knowing they had the experience received from other customers that suited us better in the area we had chosen to holiday in, thanks to both of them 👍🌴👍🌴

24 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thank you for the lovely feedback. We'll be sure to pass this to Donna and Kellie :)

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable and efficient travel agent

20 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback :)

Valorada con 5 estrellas sobre 5

Staff are so friendly and welcoming

The atmosphere in store is so welcoming and all the staff are so friendly and helpful especially Donna and Stef. Both spend time planning our first trip visit to South Africa.

2 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback Valerie. We'll be sure to pass this along :)

Valorada con 5 estrellas sobre 5

Excellent service with a very friendly…

Excellent service with a very friendly agent. Kelly was so helpful and sorted everything for us. A perfect holiday booking, where we wanted to go.

16 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback . I'll be sure to pass this to Kelly :)

Valorada con 5 estrellas sobre 5

Great service….

Once again Hays Travel Ballymena provided me with friendly and professional advice. The staff are always so helpful when choosing a holiday. This time I dealt with Shanice who is another of their wonderful staff members.
I’m now sorted for another holiday.
Thank you again Hays!

12 de junio de 2026
Logotipo de Hays Travel - Ballymena

Respuesta de Hays Travel - Ballymena

Thanks for the lovely feedback as usual. We really appreciate your custom :)

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