Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Ver más
La empresa ha respondido
The fact that because the Hays girls are local to Berwick upon Tweed, I was able to talk about what I was looking for for a short break whilst one of the girls dropped her child off for the school... Ver más
La empresa ha respondido
We have been to your shop many times. All the staff we have met over the years have been extremely helpful and professional. Some of the girls are well known to us by name and sight. We are oaps with... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
31 Marygate, TD15 1AT, Berwick, Reino Unido
- 01289318078
5,0
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Very pleasant and cheerful.
22 de agosto de 2026
Respuesta de Hays Travel - Berwick
Such a lovely review, thank you so much. We appreciate your feedback
Great communication
Great communication, looked into lots of options, offered advice. All round excellent service
23 de agosto de 2026
Respuesta de Hays Travel - Berwick
Linzi Patterson,
Thank you for your wonderful feedback! We are so pleased to hear that you experienced excellent service and that we were able to provide you with various options and helpful advice.
Kind Regards
Hays Travel Berwick
Respuesta de Hays Travel - Berwick
Thank you for your fab review :)
Day one
Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday.
Everything is arranged for us so no more stress. Thankyou
22 de agosto de 2026
Respuesta de Hays Travel - Berwick
Mr Knaggs,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that everything was arranged for you without stress. We appreciate your kind words.
Kind Regards
Hays Travel Berwick
Respuesta de Hays Travel - Berwick
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive such excellent service from us. We truly appreciate your continued support.
Kind Regards
Hays Travel Berwick
All staff were very helpful and sorted…
All staff were very helpful and sorted my request out very professional.
22 de agosto de 2026
Respuesta de Hays Travel - Berwick
Ah thank you for such a lovely review. Pleased that we were able to get what you were looking for
All good answer ony questions very happy
All good answer ony questions very happy
21 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for the lovely review :)
Excellent service and support
13 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you so much for your review
Very helpful and eficient.
19 de agosto de 2026
Respuesta de Hays Travel - Berwick
Graeme Patterson,
Thank you so much for your wonderful review! We are delighted to hear that you found our team to be very helpful and efficient. We truly appreciate your kind words.
Kind Regards
Hays Travel Berwick
Absolutely fantastic staff very helpful…
Absolutely fantastic staff very helpful n so welcoming
7 de agosto de 2026
Respuesta de Hays Travel - Berwick
John McBride,
Thank you for your wonderful review! We are so pleased to hear that you found our staff to be helpful and welcoming. Your positive feedback is truly appreciated.
Kind Regards
Hays Travel Berwick
The girls in the shop are so helpful…
The girls in the shop are so helpful especially Danielle whom we deal with most of the time & they always go that extra mile to find exactly what you’re looking for, would highly recommend them to all our friends & family.
16 de agosto de 2026
Respuesta de Hays Travel - Berwick
Robert,
Thank you for taking the time to share such a wonderful review. We are so pleased to hear that our team consistently goes above and beyond to assist you in finding exactly what you're looking for. We truly appreciate your high recommendation to your friends and family.
Kind Regards
Very nice,helpful staff
Very nice,helpful staff. Booking process went well throughout
13 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for leaving a lovely review, we appreciate it
Hays absolutely brilliant
Went to Berwick upon tweed Hays i had seen a cruise with MSC i had told them about it and they checked everything for me,i went home and told my wife that it was good but my phone rang and it was Hays telling me they had phoned MSC about the cruise just checking some things and they ended up getting it cheaper for me,so brilliant thank you very much for doing a brilliant job could not be more happier
11 de agosto de 2026
Respuesta de Hays Travel - Berwick
Wow such a lovely review, thank you so much. So pleased you got exactly what you were looking for
Respuesta de Hays Travel - Berwick
Thank you for your review :)
Best travel agents to deal with
We have been to your shop many times. All the staff we have met over the years have been extremely helpful and professional. Some of the girls are well known to us by name and sight. We are oaps with specific needs so not the easiest of customers but as always we were well catered for
11 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you so much for your lovely review. Always here to give you the best experience and a lovely break away
Fantastic service
Fantastic service. Lady’s very helpful. And sorted out everything we needed.
2 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for the lovely review :)
Respuesta de Hays Travel - Berwick
Thank you for the lovely review Judith :)
Friendly service
Friendly service, easy booking process, would definitely recommend
8 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for the lovely review :)
Danielle & Shauni were first class
9 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for the lovely review :)
danielle was what made it great she was…
danielle was what made it great she was brilliant and organised everything professionaly and with a welcoming character and smile she is a credit to this company
8 de agosto de 2026
Respuesta de Hays Travel - Berwick
Thank you for the lovely review :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.