Always helpful and friendly. James at the branch in Birkenhead always goes above and beyond. All the staff who we deal with in Birkenhead and Bromborough branches are superb at their jobs. They know... Ver más
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Consulta las opiniones de los clientes
Rachel was extremely helpful and was determined to find something for me which she did. This is my first solo holiday after losing my hubby. I wanted firstly to book a cruise as we had been on several... Ver más
La empresa ha respondido
As usual excellent service. We were pretty sure where we wanted to go & after a short discussion with Sarah about one or two options we very quickly settled on Tenerife. Seating was a problem on the o... Ver más
La empresa ha respondido
From start to finish, your Birkenhead Branch have been amazing! This is the second time booking with them and they are as amazing as ever. In particular, James looked after us, firstly emailing us pro... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
11 St Johns Pavement, CH41 2YB, Birkenhead, Reino Unido
- 01516 662800
4,9
Excelente
181 opiniones
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Always helpful and friendly
Always helpful and friendly. James at the branch in Birkenhead always goes above and beyond. All the staff who we deal with in Birkenhead and Bromborough branches are superb at their jobs. They know their job inside out!
17 de abril de 2026
Well whot great customer service from…
Well whot great customer service from 2 lovely staff at Hayes travel grange road birkenhead thay did every think possible to help us get the holoday we wanted and thay matched the price I already had great service thank you
2 de mayo de 2025
Opinión espontánea
Rebecca helped us find a great deal for…
Rebecca helped us find a great deal for our holiday in Benidorm I'm very pleased
6 de octubre de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent, Friendly, Efficient Service
Excellent friendly, helpful, efficient service from Sean at Hays Travel
Sorted out our accommodation and transfers out to Sandals in the Bahamas very quickly and even managed to secure a discount
Thanks so much , Highly recommend
Lisa
21 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Hi Lisa thank you for this lovely review! I will let sean know :)
Respuesta de Hays Travel - Birkenhead
Good Morning, Thank you for this lovely review! Glad we could help :)
Staff very helpful and patient
Staff very helpful and patient. Gave very useful advice
14 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Thank you for your kind words. We're glad you found our staff helpful and patient.
This is my second holiday I've booked…
This is my second holiday I've booked with hays and it's been brilliant service each time the staff are very helpful
16 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Hi Gary, Thank you for this lovely review! Hope you enjoy your holiday :)
Respuesta de Hays Travel - Birkenhead
Thank you for your lovely review. It's great to hear that you had a positive experience with our staff. We appreciate your feedback and will continue to strive to provide excellent customer service.
Will return!
Rachel has the patience of a saint, we had about a hundred questions and she was more than helpful making sure we found the perfect (first time!) cruise to mark a special occasion. My husband and I were a little bit lost as we have both not been abroad for many years but Rachel found us a perfect deal and explained absolutely everything thoroughly for us. We came in for a quote and had a chat with her, and when we came back two days later she remembered us and specifics we had told her, for example, us saying that it is for a special occasion, which was really nice. A really friendly, good team in this store, would use Hay's again. Thanks again, Rachel!
14 de junio de 2024
Opinión espontánea
Respuesta de Hays Travel - Birkenhead
Thank you for your lovely review! We are so glad that Rachel could help you find the perfect cruise to mark your special occasion. We will be sure to pass on your kind words to her. We hope you have a wonderful time on your cruise and we look forward to seeing you again soon.
Disney 2025 Booking
Excellent service-listened to what I wanted included in my trip.Came back with a price I was happy with also regarding the Disney Attraction tickets Sarah went out of her way to make sure I ended up getting the best deal.Very Happy would use and recommend
14 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Thank you for your kind words and we hope you have a lovely holiday.
Always very efficient and friendly.
14 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Good morning, thank you for this lovely review, We hope to see you again soon! :)
Lovely lady who delt with us exelent…
Lovely lady who delt with us exelent service .
9 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Hi Anthony, Thank you for this lovely review, Have a lovely holiday :)
A very positive experience
We were looked after by James who is a very polite and experienced young man
He explained in detail what was required and we needed to know
James is a very professional person that helped us put an amazing holiday together and would highly recommend him
5 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Hi Joe, thank you so much for this lovely review i will let james know! Enjoy your holiday :)
Respuesta de Hays Travel - Birkenhead
Hi Stephen, Thank you so much for this lovely review, Hope you enjoy your holiday :)
Very helpful and knowledgeable travel…
Very helpful and knowledgeable travel agent James. Thank you.
4 de junio de 2024
Respuesta de Hays Travel - Birkenhead
Hi Paul, thank you for this lovely review! I will let james know :)
The assistant was helpful
The assistant was helpful, we've used hays travel for all our holiday's and will carry on using them
26 de mayo de 2024
Respuesta de Hays Travel - Birkenhead
Thank you for a kind review and it was a pleasure to book your holiday.
Respuesta de Hays Travel - Birkenhead
Hi Ronald, Thank you for this lovely review i'll be sure to let sean know! :)
Friendly,polite and smart
29 de mayo de 2024
Respuesta de Hays Travel - Birkenhead
Thank you for your kind review, it was a pleasure to book your holiday.
Becky was very helpful and her customer…
Becky was very helpful and her customer service skills were excellent nothing was too much trouble
28 de mayo de 2024
Respuesta de Hays Travel - Birkenhead
Hi Karen, Thank you so much for this lovely review i will let becky know! Have a lovely holiday :)
Straight forward booking
Straight forward, pleasant interaction was able too book holiday with no issues at all, Sean was really nice to talk too
27 de mayo de 2024
Respuesta de Hays Travel - Birkenhead
Hi Robert, thank you for this review, i will let sean know your kind words! :)
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