Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable. Booked with ease and got confirmation straight away
La empresa ha respondido
Localización
Cambiar localizaciónAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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Consulta las opiniones de los clientes
Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... Ver más
La empresa ha respondido
Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... Ver más
La empresa ha respondido
Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, Reino Unido
- 01253807243
4,9
Excelente
588 opiniones
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Enquiry and booking…
Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable.
Booked with ease and got confirmation straight away
21 de agosto de 2026
Respuesta de Hays Travel - Blackpool
Thank You for the lovely Feedback, im glad we got it all sorted and i do hope you enjoy your mini cruise :) Wayne
Respuesta de Hays Travel - Blackpool
Hello Joanne, thank you for taking the time to leave this review. I am happy to hear you found us happy and friendly. Thank you again for booking with us. Kieran
Total cost including insurance and details of travel to the ship
Friendliness of the travel agent
Thoroughly explained about the holiday
2 de agosto de 2026
Respuesta de Hays Travel - Blackpool
Hello Mrs Potter, thank you for leaving this 5* review. I am happy to hear you found us friendly and we explained everything to you. Thank you again for booking with us. Kieran
Thè sèrvicè i gʻoʻt ŵas fìst cĺàss
28 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Toni, thank you for taking the time to leave this review. I am happy to hear you received great service from Wayne. Thank you again for booking with us. Kieran
Wayne was wonderful so help full no…
Wayne was wonderful so help full no more to be said.
1 de agosto de 2026
Respuesta de Hays Travel - Blackpool
Hi Mr Jones, I am happy to hear Wayne was wonderful thank you for leaving this great feedback we will ensure this is passed over to him & thank you again for booking with us. Kieran
The helpful staff
The helpful staff, confidence with booking with hayes. Quick & seamless.
4 de agosto de 2026
Respuesta de Hays Travel - Blackpool
Hi Michael thank you for your feedback im glad you found the team helpful and we got it all sorted for you. We hope you enjoy your cruise when the time comes, Wayne
Amazing service very friendly and kind…
Amazing service very friendly and kind well recommend xx
4 de agosto de 2026
Respuesta de Hays Travel - Blackpool
Thank You Ann Marie for the lovely feedback means alot : i hope you enjoy your holiday when the time comes. Wayne
Respuesta de Hays Travel - Blackpool
Hello Mark, thank you for leaving this review for Wayne I am happy to hear everything was made easy and efficient. Thank you again for booking with us. Kieran
Respuesta de Hays Travel - Blackpool
Hello Mr Passey, thank you for leaving this review I will ensure this is passed over to Claire. Thank you again for booking with us. Kieran
frendly and easy service
23 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Mr Berry, thank you for leaving this review I am happy to hear you found our service friendly and easy. Thank you again for booking with us. Kieran
Wayne was extremely helpful and…
Wayne was extremely helpful and efficient
And did what he promised to do with no delays.
29 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Mr, Stacey. Thank you for taking the time to leave this review for Wayne. I am happy to hear you found the service extremely helpful. Thank you for booking with us. Kieran
First time i have used hayes and never…
First time i have used hayes and never will agaiin got over charged by 3 hundred ponds you say you wont be beaten on price whichis a false statement i will never use or recomend hayes travell
24 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Mrs, Atkinson.
We’re very sorry to hear that you feel this way and that your experience has left you disappointed.
As explained, holiday prices are live and are always subject to change. Unfortunately, this means prices can increase or decrease at any time before a booking is confirmed.
When you raised your concerns, we did everything we could to reduce the cost of your booking further and were pleased that we were able to get the price much closer to the difference you had identified. During your visit to the branch, you expressed that you were happy with the service you received, and your kind gesture of bringing us cakes was greatly appreciated.
We’re genuinely sorry that the price had changed since the initial booking stage, and we understand how frustrating this can be. However, we’re pleased we were able to reduce the overall cost as much as possible.
I will be reaching out to you directly to see if there is anything further we can do to regain your trust and restore your confidence.
Kieran
Branch Manager
great staff nothing to much and a sense of humour
great staff, helping out as usual and giving his honest opinion on questions we asked, went beyond to help us
26 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Mr, Hodkin.
Thank you for taking the time to leave this great review for Wayne. I am happy to hear Wayne went beyond to help you with the booking. Thank you again for booking with us. Kieran
Disney Paris - Wayne was very friendly helpful and…
Wayne was very friendly helpful and understood our needs, having a 6 year old needing additional support.
26 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hi Andrew thank you for the Lovely feedback means alot, i hope you enjoy Disney and Paris when the time comes. Wayne
Excellent all round experience
Excellent all round experience, Claire who we dealt with was fantastic
20 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hi Russell thanks for the lovely feedback i will make sure Claire is made aware, We hope you enjoy your holiday when the time comes, Wayne
Superb customer services from Blackpool…
Superb customer services from Blackpool branch. My travel rep went above and beyond to get what we wanted. Friendly and knowledgable. Thanks Wayne.
27 de julio de 2026
Respuesta de Hays Travel - Blackpool
Thanks for the lovely feedback Ant, glad we got it booked for you both, hope you enjoy when time comes, Wayne
good listeners and able to answer all…
good listeners and able to answer all queries
19 de julio de 2026
Respuesta de Hays Travel - Blackpool
Thank you for the lovely feedback, the team will be pleased, we hope you enjoy your holiday. Wayne
Fantastic service
18 de julio de 2026
Respuesta de Hays Travel - Blackpool
Thank you for the lovely feedback Andrea. Wayne
they go above and beyond to help
Excellent service again from Wayne and staff, nothing is too much trouble , They go above and beyond to help Thank You
23 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Mr Jones. Thank you for leaving this great review for Wayne. We are happy to hear you have received excellent service from us. Thank you for booking with us. Kieran
coundnt have been better looked after…
coundnt have been better looked after and gave us the extra mile with our holiday booking . thabk you x
23 de julio de 2026
Respuesta de Hays Travel - Blackpool
Hello Irene, thank you for taking the time to leave this review I am happy to hear we have looked after you for the booking. Thanks again for booking with us. Kieran
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