Hays Travel - Clydebank Opiniones 

582
TrustScore: 5 sobre 5

4,9

56 Sylvania Way, G81 2TL Clydebank, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Carol was absolutely fabulous with me. She was patient and understanding. I had recently suffered a my Brother’s bereavement and Carol spent extra time with me helping me to find exactly the holida... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie has once again booked us a fabulous holiday. A trip to Brussels on Eurostar was totally taken care of with a great choice of centrally located hotels in both London and Brussels and with excursi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been booking holidays with Carol Harvey for a number of years, Carol is always knowlegable & professional. I have recommended Carol & Hays to many others. Any contact I've had with the other st... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into Hays Clydebank branch to enquire about a holiday. We returned the following day to book the holiday Neve in the branch was very helpful booked our holiday for us and sorted every... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 56 Sylvania Way, G81 2TL, Clydebank, Reino Unido

  • 01415301550

4,9

Excelente

TrustScore: 5 sobre 5

582 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(582)

119.610 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have been booking holidays with Carol…

I have been booking holidays with Carol Harvey for a number of years, Carol is always knowlegable & professional. I have recommended Carol & Hays to many others. Any contact I've had with the other staff in Clydebank store has been super helpful & friendly. Great customer service.

7 de julio de 2026
Opinión espontánea
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Thank you so much for your lovely feedback :) Rebecca

Valorada con 5 estrellas sobre 5

Carol was very good

Carol was very good

9 de julio de 2026
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Respuesta de Hays Travel - Clydebank

Hi Edward, lovely to see you & Anne, thank you for booking with us again :-)

Valorada con 5 estrellas sobre 5

Helpful and efficient

Helpful and efficient
Answered all our questions and are taking care of everything

6 de julio de 2026
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Respuesta de Hays Travel - Clydebank

Hi Aileen, it was a pleasure to help book your forthcoming cruise and look forward to hearing all about it, thanks Carol

Valorada con 5 estrellas sobre 5

We love coming into the store to book…

We love coming into the store to book our holidays Katie is always so helpful and always finds us the perfect holiday nothing is too much trouble for her

27 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Hi Ann, thank you so much for the kind review, I really appreciate it! It's always a pleasure to see you both :) See you soon! Katie

Valorada con 5 estrellas sobre 5

Carol at clydebank was a great help…

Carol at clydebank was a great help getting us what we wanted nothing was a problem

28 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Hi Ian, thank you for your feedback, a pleasure to meet you both and thank you for booking, Carol

Valorada con 5 estrellas sobre 5

Carol was absolutely fabulous with me

Carol was absolutely fabulous with me. She was patient and understanding. I had recently suffered a my Brother’s bereavement and Carol spent extra time with me helping me to find exactly the holiday I was looking for.
I would most certainly visit Carol and Hays Travel again.
Thank you Carol x

5 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Thank you Eileen, it was my pleasure to assist during a difficult time for you, almost time to go and i am sure you will have a wonderful time and look forward to hearing all about it on your return, thanks Carol

Valorada con 5 estrellas sobre 5

Excellent customer service from start…

Excellent customer service from start to finish

28 de junio de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Hi Thomas, thank you so much for your kind review, I really appreciate it. I hope you have a great time away and please pop in when you're home to let me know how you got on! Thanks again! Katie :)

Valorada con 5 estrellas sobre 5

Booked our summer 2027

Booked our summer 2027. The staff at Hays in Clydebank are really knowledgeable about places to visit.

21 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Thank you Carol it is much apricated am glad I could help and I hope we can get you booked up again in the future, Many Thanks Neve :)

Valorada con 5 estrellas sobre 5

Brilliant customer service

Kate was lovely and took the hassle out of booking online..just popped in for a deal I’d seen in window and with the help of Kate, she managed to get exactly what I was looking for.

28 de junio de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Hi Liz, thank you for popping into the store the other day and for leaving such a kind review. I really appreciate it! I hope you have a great time while you're away and hopefully see you soon to get your next one booked up! Katie x

Valorada con 4 estrellas sobre 5

Very professional

From the minute we walked in the door we were treated very professionally. What Neve wasn't sure of she asked Carol and she was very helpful. All in all we got exactly what we wanted. Thank you Neve and Carol

25 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Thank you very much, Marion. I'm glad we could help, and I hope we can help get you booked up again in the near future. Many thanks, Neve :)

Valorada con 5 estrellas sobre 5

Trip to Brussels

Katie has once again booked us a fabulous holiday. A trip to Brussels on Eurostar was totally taken care of with a great choice of centrally located hotels in both London and Brussels and with excursions to Bruges and Luxembourg. Smooth and stress free customer service once again. Thank you Katie x

23 de junio de 2026
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Respuesta de Hays Travel - Clydebank

Hi Denise, thank you so much for leaving this review! I'm glad we got it booked for you it looks like an amazing trip :) Katie x

Valorada con 5 estrellas sobre 5

We went into Hays Clydebank branch to…

We went into Hays Clydebank branch to enquire about a holiday. We returned the following day to book the holiday Neve in the branch was very helpful booked our holiday for us and sorted everything out for us .Great service we always use Hays for our holidays. Best company who go the extra mile for you.

18 de junio de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Thank you very much, Mary. It is much appreciated. I am glad I could help get you booked up, and hopefully we can get you booked again soon. Many Thanks Neve

Valorada con 2 estrellas sobre 5

The highland hotel in strathpeffer…

The highland hotel in strathpeffer wasn’t great at all. We stayed mon to Fri and they never once cleaned our room. The room toilet was awful. Not very clean and extremely dated with pink bath and toilet and white sink and green flooring. The service in restaurant was terrible with forgetting to give people their meals and meals were like frozen meals. So bad people were phoning the local Chinese for something to eat.The bar most of the week was closed with everyone in our coach party very unhappy with the service or lack of. We couldn’t even get water from them and I came home really dehydrated.The outside seating areas were full of dirty ashtrays that had been sitting there for days. We also had booked to sit on front seats of the coach which we didn’t get. When people from our coach party complained to hotel we were told to complain to their headquarters in Asia. They simply didn’t care. Not the holiday we wanted or paid for.

11 de mayo de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Good Afternoon, I am sorry to hear that your Caledonian Travel holiday wasn't what was expected and this has been noted. Many thanks, Rebecca.

Valorada con 5 estrellas sobre 5

First class service

Professionalism of staff (Katie), nothing was too much bother, polite, courteous and very helpful

10 de junio de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Hi William, thank you so much for your kind review, I'll let Katie know in the morning. We hope to see you in store again soon! Becky :)

Valorada con 5 estrellas sobre 5

Me and my girlfriend was in hays travel…

Me and my girlfriend was in hays travel Clydebank speaking to Rebeca to book a holiday and she was very helpful and also good customer service so would recommend people who are interested booking a holiday with hays travel speak with Rebecca also all the other staff are very helpful with customers.

7 de junio de 2026
Logotipo de Hays Travel - Clydebank

Respuesta de Hays Travel - Clydebank

Hi Mark, thank you for your lovely feedback we very much appreciate this :)

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