Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn... Ver más
La empresa ha respondido
The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice. We will be usin... Ver más
La empresa ha respondido
Emma went above and beyond to look for the perfect holiday for our family and she answered any questions we had really quickly. As always, she left us feeling confident that we’ve booked the perfect b... Ver más
La empresa ha respondido
I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sor... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Emma Idle, ME15, Otham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn't use anyone else 5 star all the way!!!

Respuesta de Hays Travel - Emma Idle
The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice.
We will be using them again and will be recommending them to family and friends
Thank you for your service

Respuesta de Hays Travel - Emma Idle
Quick response, listened to what we wanted and gave great options. Booking was easy and personalised. Perfect

Respuesta de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle
Our holiday was arranged very well, our flights, hotel and transfers were really great.

Respuesta de Hays Travel - Emma Idle
Emma is fantastic she answers every question I have and there are alot. She got us a great discount and found a lovely holiday to match our budget.

Respuesta de Hays Travel - Emma Idle
Emma was extremely helpful with personal advice, videos and recommendations and finding the right deal and package to suit our personal needs.

Respuesta de Hays Travel - Emma Idle
I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sorted with confidence and ease. Emma’s professionalism and communication is A* as is her kind and cheery self. Thank you so much as ever.

Respuesta de Hays Travel - Emma Idle
Emma responded quickly to all the suggestions we made for the location and type of holiday we wanted and immediately booked up the hotel we selected.

Respuesta de Hays Travel - Emma Idle
Emma seriously knows her stuff. She was helpful, kind and professional. In a world of AI nonsense, Emma gives me hope for the continued value of great customer service and the personal touch that makes booking a holiday so much fun. Thank you.

Respuesta de Hays Travel - Emma Idle
Emma is so helpful and always available to answer questions and give advice.
Emma found us a great holiday at a superb price.

Respuesta de Hays Travel - Emma Idle
Emma responded very quickly to my query and secured the last room of our accommodation of choice. Because Emma knows what we need in our holiday I don’t have to go over all the details making it a very smooth process. I know if I have any further questions, Emma will be on hand, by message or phone call to reassure me.

Respuesta de Hays Travel - Emma Idle
Emma was brilliant. She made the whole booking process really quick and easy, and always responded straight away. We are all very excited for our holiday in October. Never any issues with Emma and will book through her again.

Respuesta de Hays Travel - Emma Idle
I received fast, comprehensive information and had all my questions answered in a professional and friendly manner. Having booked a big holiday with Emma before I wanted to entrust her again.

Respuesta de Hays Travel - Emma Idle
Emma was absolutely amazing! She made it so easy for us to book our holiday and we are super excited to go away. The deal was amazing and the hotel looks lush. X

Respuesta de Hays Travel - Emma Idle
Emma was amazing as always, we were a little unsure what to do but she found us the perfect holiday.
Well done Emma, good effort

Respuesta de Hays Travel - Emma Idle
Emma is just amazing. She has so much first hand experience, it means she can truly help you book the holiday you are looking for. Emma’s communication is second to none. She is always honest and gives all options in a very clear format. Emma answers all my questions in a professional way, even when some of them are probably quite ridiculous. I’ll always use Emma.

Respuesta de Hays Travel - Emma Idle
Emma is Amazing!! Where nothing is ever too much trouble and is always happy to adapt to find the perfect holiday! Always feel secure going away knowing she is but a call away

Respuesta de Hays Travel - Emma Idle
Emma was a fantastic help, providing lots of options. So attentive and very punctual to respond, often answering questions at unsociable hours which was very helpful to us.

Respuesta de Hays Travel - Emma Idle
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.