Hays Travel - Emma Idle Opiniones 

106
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant Emma Idle, ME15 Otham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice. We will be usin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Emma went above and beyond to look for the perfect holiday for our family and she answered any questions we had really quickly. As always, she left us feeling confident that we’ve booked the perfect b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sor... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Emma Idle, ME15, Otham, Reino Unido

  • 01983 897890

4,9

Excelente

TrustScore: 5 sobre 5

106 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(106)

118.322 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always enjoy the process with emma ,annual fun !

Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn't use anyone else 5 star all the way!!!

7 de junio de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Theresa really appreciate you taking the time to write such a lovely review :-) xx

Valorada con 5 estrellas sobre 5

The service we received was excellent…

The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice.
We will be using them again and will be recommending them to family and friends
Thank you for your service

11 de junio de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Helen, I really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Quick response

Quick response, listened to what we wanted and gave great options. Booking was easy and personalised. Perfect

23 de mayo de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Pam, I really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

very happy

emma is fantastic and helped us to get the best hotel, very happy

8 de mayo de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Samantha, I really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Our holiday was arranged very well

Our holiday was arranged very well, our flights, hotel and transfers were really great.

14 de marzo de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Katie, I really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Emma is fantastic!!

Emma is fantastic she answers every question I have and there are alot. She got us a great discount and found a lovely holiday to match our budget.

28 de marzo de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Hannah, Really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Emma was extremely helpful

Emma was extremely helpful with personal advice, videos and recommendations and finding the right deal and package to suit our personal needs.

22 de marzo de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Ian, Really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

You’ll never be disappointed!

I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sorted with confidence and ease. Emma’s professionalism and communication is A* as is her kind and cheery self. Thank you so much as ever.

16 de febrero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

WOW! What a lovely review, thank you so much. I always appreciate your loyalty and support :-)

Valorada con 5 estrellas sobre 5

Very efficient and friendly

Emma responded quickly to all the suggestions we made for the location and type of holiday we wanted and immediately booked up the hotel we selected.

30 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Alison, Really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Emma seriously knows her stuff

Emma seriously knows her stuff. She was helpful, kind and professional. In a world of AI nonsense, Emma gives me hope for the continued value of great customer service and the personal touch that makes booking a holiday so much fun. Thank you.

19 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

What amazing feedback, thank you Tom. It is always a pleasure booking your holidays. Thank you for your loyalty and support :-)

Valorada con 5 estrellas sobre 5

Emma is so helpful and always available…

Emma is so helpful and always available to answer questions and give advice.
Emma found us a great holiday at a superb price.

23 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you so much Iain, Really appreciate you taking the time to write such a lovely review :-)

Valorada con 5 estrellas sobre 5

Another efficient booking

Emma responded very quickly to my query and secured the last room of our accommodation of choice. Because Emma knows what we need in our holiday I don’t have to go over all the details making it a very smooth process. I know if I have any further questions, Emma will be on hand, by message or phone call to reassure me.

22 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you Alison, what lovely feedback. It is always a pleasure booking you x

Valorada con 5 estrellas sobre 5

Brilliant service!!

Emma was brilliant. She made the whole booking process really quick and easy, and always responded straight away. We are all very excited for our holiday in October. Never any issues with Emma and will book through her again.

10 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thanks Charlotte, really appreciate your lovely feedback x

Valorada con 5 estrellas sobre 5

Trusting Emma with those bucket list holidays

I received fast, comprehensive information and had all my questions answered in a professional and friendly manner. Having booked a big holiday with Emma before I wanted to entrust her again.

8 de enero de 2026
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

So excited for your holiday Tracey, and thank you for booking again with me x

Valorada con 5 estrellas sobre 5

Emma was absolutely amazing

Emma was absolutely amazing! She made it so easy for us to book our holiday and we are super excited to go away. The deal was amazing and the hotel looks lush. X

13 de noviembre de 2025
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you Hollie! It was a pleasure xoxo

Valorada con 5 estrellas sobre 5

Emma was amazing as always

Emma was amazing as always, we were a little unsure what to do but she found us the perfect holiday.
Well done Emma, good effort

13 de noviembre de 2025
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thanks Adam, always a pleasure booking you all x

Valorada con 5 estrellas sobre 5

Emma is just amazing

Emma is just amazing. She has so much first hand experience, it means she can truly help you book the holiday you are looking for. Emma’s communication is second to none. She is always honest and gives all options in a very clear format. Emma answers all my questions in a professional way, even when some of them are probably quite ridiculous. I’ll always use Emma.

25 de octubre de 2025
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you Lucy! What a lovely review xxxx

Valorada con 5 estrellas sobre 5

Emma is Amazing!

Emma is Amazing!! Where nothing is ever too much trouble and is always happy to adapt to find the perfect holiday! Always feel secure going away knowing she is but a call away

13 de octubre de 2025
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Aaaah thanks Anna! And thank you for always being so loyal xxx

Valorada con 5 estrellas sobre 5

Emma was a fantastic help

Emma was a fantastic help, providing lots of options. So attentive and very punctual to respond, often answering questions at unsociable hours which was very helpful to us.

7 de octubre de 2025
Logotipo de Hays Travel - Emma Idle

Respuesta de Hays Travel - Emma Idle

Thank you Donna, for taking the time to leave feedback, it was my pleasure x

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