Hays Travel - Lancaster Opiniones 

722
TrustScore: 5 sobre 5

4,9

11 Cheapside, LA1 1LY Lancaster, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 11 Cheapside, LA1 1LY, Lancaster, Reino Unido

  • 01524889527

4,9

Excelente

TrustScore: 5 sobre 5

722 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(722)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent friendly service 👌

Excellent friendly service 👌

16 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the lovely feedback, means a lot to us as a team to receive these. Look forward to arranging many more for you. Tom

Valorada con 5 estrellas sobre 5

Demi answered the questions asked when…

Demi answered the questions asked when unsure looked on line and colleagues. Explained that were not up on internet put us at ease, discussed what we wanted and needed due my Wife having mobility issues

20 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for your review, I really do appreciate it, I'm so happy I was able to book this for you, and we look forward to seeing you soon.
Demi

Valorada con 5 estrellas sobre 5

Tom was amazing very helpful

Tom was amazing very helpful

18 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review and amazing comments about our Tom. We look forward to seeing you soon. The Lancaster team

Valorada con 5 estrellas sobre 5

I prefer to book via a Travel agent.

I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but they helped me and made it a lot less stressful. I've just booked my second holiday via Hays in Lancaster as I know I can trust them.

18 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review and amazing comments about our Lancaster team. We love you booking with us and it is a pleasure to get you all booked.

Valorada con 5 estrellas sobre 5

No problems

We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with.

He found us 3 possibly holidays, we ruled out 2 so that left the perfect place and hotel.

Holiday, insurance and travel money all sorted in one place.

We have just had a lovely week holiday and will be using Hays again when we book our next.

13 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the lovely feedback. I am so pleased and excited that you had a great time away. Look forward in helping & arranging many more fabulous memory making trips away. Tom

Valorada con 5 estrellas sobre 5

Going the ectra mile for us.

Grest service and very helpful. Informative and great advice for our complete holiday.

23 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Hello & thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away. Sure you will have a lovely time & look forward to arranging many more. Tom

Valorada con 5 estrellas sobre 5

The assistant was very good at…

The assistant was very good at answering my questions.
She was helpful at finding a hotel that suited.

15 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review and wonderful comments. Really happy to help and get you booked on your holiday. We look forward to seeing you soon. Claire

Valorada con 5 estrellas sobre 5

A very pleasant and easy process

A very pleasant and easy process. Knowledgeable and very helpful staff. A very nice experience. I will definitely use Hays Travel again.

22 de agosto de 2026
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Respuesta de Hays Travel - Lancaster

John Lee,

Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had a very pleasant and easy experience with our knowledgeable and helpful staff. We look forward to assisting you again in the future!

Kind Regards
Lucy

Valorada con 5 estrellas sobre 5

Very helpful sorting out my Deep South…

Very helpful sorting out my Deep South American Adventures

15 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review and really lovely comments. We are really happy to read that we were helpful, See you soon. Claire

Valorada con 5 estrellas sobre 5

Lucy at Lancaster was very helpful and…

Lucy at Lancaster was very helpful and couldn’t do enough for us.

21 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

C Nichol,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and went above and beyond.

Kind Regards
Lancaster - Lucy

Valorada con 5 estrellas sobre 5

Always book with Hayes in Lancaster…

Always book with Hayes in Lancaster lovely staff and always helpful

18 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review and amazing comments. We love you booking with us and it was a pleasure to get you booked again this time. Claire

Valorada con 5 estrellas sobre 5

Clare the lady who helped us with our…

Clare the lady who helped us with our booking was great, she has booked cruises and holidays for us in the past and always goes the extra mile in a friendly but professional way

16 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the 5 star review about our Clare, we really do appreciate you taking the time to leave such lovely comments. It's brilliant, to see that Clare goes the extra mile and thank you so much. The Lancaster team

Valorada con 5 estrellas sobre 5

Helpful and friendly advice

We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us. She helped us with our travel insurance and money, and made everything do easy. We will definitejy book our next holiday with them!

26 de julio de 2026
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Respuesta de Hays Travel - Lancaster

Thank you so much for your lovely review! It was honestly a pleasure helping you, and I’m really glad I could make everything nice and easy for you. Hope you have the best time in Benidorm, and I can’t wait to help you book your next holiday!
Lucy

Valorada con 5 estrellas sobre 5

Lovely helpful gentleman

Lovely helpful gentleman

13 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you for the lovely review. It is a great pleasure in receiving comments. Look forward to arranging many more for you.

Valorada con 5 estrellas sobre 5

Very understanding of my needs and…

Very understanding of my needs and knowledgeable of resort i chose and a great price

10 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Hello, Thank you so much for the lovely feedback & 5* review, very kind and always a pleasure in arranging your trips away & look forward to many more.. Tom

Valorada con 5 estrellas sobre 5

Demi was absolutely fantastic and a…

Demi was absolutely fantastic and a credit to your company

9 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the lovely feedback & 5* review. Demi will be so pleased to read this after her little break. It is lovely to read how my team are doing and this is the icing on the cake. Thank you Tom

Valorada con 4 estrellas sobre 5

Always do their best .

1 de agosto de 2026
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Respuesta de Hays Travel - Lancaster

Hey Stephen,

Thank you so much for popping in and your lovely review! I was so happy to get your holiday booked for you :) I hope you have an amazing time and can't wait to welcome you back into store in the future!

Christian :)

Valorada con 5 estrellas sobre 5

Staff always pleasant and helpful.

Staff always pleasant and helpful.
Could book direct or online but prefer the service of the staff.

6 de agosto de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for your review, I'm so happy I could help, I hope you have great time, see you soon.

Demi

Valorada con 4 estrellas sobre 5

Very friendly & helpful.

21 de julio de 2026
Logotipo de Hays Travel - Lancaster

Respuesta de Hays Travel - Lancaster

Thank you so much for the review, it was a pleasure in arranging your trip away. Hope we can arrange many more for you and be able to be as excited as you are for your trips away. Tom

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