Hays Travel - Runcorn Opiniones 

803
TrustScore: 5 sobre 5

4,9

79 Forest Walk Shopping City, WA7 2EU Runcorn, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recomme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All our holidays are booked through Hays Travel. Jess contacted us after we enquired about a holiday before Christmas, she knew exactly what we wanted and got us a great deal. We have received help... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 79 Forest Walk Shopping City, WA7 2EU, Runcorn, Reino Unido

  • 01928 237605

4,9

Excelente

TrustScore: 5 sobre 5

803 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(803)

124.458 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Staff are amazing really helpful with…

Staff are amazing really helpful with your holiday booking.

19 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

John,

Thank you for your wonderful feedback! We are so pleased to hear that our team was amazing and very helpful with your holiday booking.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Easy, swift with no complications.

Abby was personable and helpful. She sorted out booking our holiday swiftly and without complications.

16 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Martin Wood,

Thank you for taking the time to leave such a lovely review! We are so pleased to hear that your holiday booking was swift and without complications. We hope you have a fantastic trip!

Kind Regards.

Valorada con 5 estrellas sobre 5

I had a fantastic service from hays…

I had a fantastic service from hays travel in Runcorn, we always use hays travel either in Runcorn or widnes and we always receive excellent service, the staff are always polite and efficient and can't do enough for you, we would book with anyone else.

7 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Helen,

Thank you for your fantastic feedback! We are so pleased to hear that you consistently receive excellent service from our teams in Runcorn and Widnes. We truly appreciate your loyalty and kind words about our polite and efficient staff.

Kind Regards
Hays Travel.

Valorada con 5 estrellas sobre 5

Looking forward to our first break.

First. Class Service, could not have been bettered.

15 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

We're so glad to hear you received first-class service! We appreciate your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The lady was very helpful and explained…

The lady was very helpful and explained everything clearly

7 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Margaret jones,

Thank you so much for your fantastic 5-star review! We are so pleased to hear that our team member Jess was helpful and provided clear explanations.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

the best travel agent ever

i could pay cash which was great for us, because we are not very computer litarate, also they will get the tickets and boarding passes which i wasent sure how to do,she put down everything that i wanted, and told me what to do at the airports, a lovely girl, very helpful, i know young people can do this easy but for the older people it is such a help, will use again

8 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

It's wonderful to hear that we could make the booking process so easy and stress-free for you! We're always happy to help with all the details, especially with things like tickets and boarding passes. We look forward to assisting you again in the future.

Kind Regards
Hays Travel Runcorn

Valorada con 5 estrellas sobre 5

Very nice staff

Very nice staff

7 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Thank you so much for your review we really appreciate it :)

Valorada con 5 estrellas sobre 5

Yes we were very satisfied with the…

Yes we were very satisfied with the young lady who dealt with us. She was from the Chester branch. She took a lot of time finding suitable accommodation to help with my husbands needs.
Thank you very much for your help x

4 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Margaret Wood,

Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that our colleague was able to find suitable accommodation for your husband's needs. We appreciate your kind words.

Kind Regards
Hays Travel Runcorn

Valorada con 5 estrellas sobre 5

Easy to book very approachable all…

Easy to book very approachable all questions answered

4 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Louise,

Thank you so much for taking the time to leave this wonderful review. We are delighted to hear that you found the booking process easy and that all your questions were answered.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Abbey was very helpful in booking our…

Abbey was very helpful in booking our cruise very patient with us overall great job well done would highly recommend to friends and family

2 de agosto de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Robert,

Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our team and that you would highly recommend us to your friends and family.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very friendly helpful staff

Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recommended and found we could book it cheaper ourselves, so we rang and spoke to Jessica who advised us you could do a price match. We returned to the branch about 30 mins before closing and Jessica could not have been more helpful and friendly if she has tried needless to say we booked with the price match as promised. Excellent staff in Runcorn branch, never had any problems in the past

30 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Maureen,

Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience with our team. It's great to know that our colleagues were so helpful and that we could match the price for your holiday. We appreciate your continued loyalty!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable met all our needs

22 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Keith,

Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly, knowledgeable, and met all your needs.

Valorada con 5 estrellas sobre 5

Fabulous service as always.

29 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Heather,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive such fabulous service from us. We truly appreciate your continued support.

Valorada con 5 estrellas sobre 5

Very good service as always

Very good service as always. Jess worked hard to find suitable dates and rooms at our preferred hotel. Paperwork followed quickly as promised.

21 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

J. Bubb,

Thank you for your wonderful feedback! We are so pleased to hear that our team worked hard to find suitable options and provided prompt service.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Runcorn branch

Runcorn branch. Went in to book a city break. So easy and everything done quickly and easily. Office was clean and comfortable. Love the app very easy to use. Would recommend Hays for booking a holiday

21 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Helen,

Thank you for your wonderful review! We are so pleased to hear that booking your city break was quick and easy, and that you found our office clean and comfortable. We appreciate your recommendation!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Thanks Abbey…

Abbey was very helpful and patient in helping me to book a cruise, I had a lot of questions but she was very knowledgeable and gave great advice , tailoring it to suit my individual needs, I'm sure I will be back for my next one.

17 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Thank you ver much for your lovely review! You was a great laugh :)

Valorada con 5 estrellas sobre 5

They where very helpful got things done…

They where very helpful got things done for us took any worry of us

8 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

mabel kinch,

Thank you for your wonderful feedback! We are so pleased to hear that we were able to help and take away any worries for you.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Jessica was really helpful with my…

Jessica was really helpful with my enquiries. Took the time to search for what we wanted
Amazing service

15 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Claire Daly,

Thank you for your wonderful feedback! We are so pleased to hear that your experience was amazing and that our team took the time to find what you wanted.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very friendly staff

Very friendly staff, efficient . Got us the holiday that we wanted . Would and do recommend hayes travel definitely

14 de julio de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Delyth Maddock,

Thank you for taking the time to leave us such a wonderful review! We are so pleased we could help you find the perfect holiday and that you would recommend us.

Kind Regards
Hays Travel

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más