The travel that delivers every time. I do feel Mrs C has Ryan on speed dial - yet again another booking for us, the holiday for us to enjoy. Always get the best service and real care, really del... Ver más
Localización
Cambiar localizaciónPersonal Travel Consultant - Ryan Lambton, NE2 Jesmond, GB
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Consulta las opiniones de los clientes
After years of booking all my travel/holidays independently I am now officially converted to using a Travel Agent. Ryan was fantastic throughout the booking process. He was super quick to respond to a... Ver más
We can't praise Ryan and his team highly enough, we asked for a quote, received it, confirmed and paid our deposit within four hours. Ryan's messages are prompt and he explains everything very well.... Ver más
La empresa ha respondido
Ryan made the whole process so easy and was very friendly and professional, nothing was too much trouble. We have booked with Ryan in the past and will definitely book with him in the future, thank... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Personal Travel Consultant - Ryan Lambton, NE2, Jesmond, Reino Unido
- 1916540179
5,0
Excelente
740 opiniones
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Very helpful and quick responses
Very helpful and quick responses.
Professional. Gave us all the information we needed.
28 de julio de 2026
Stress free booking with Ryan
Ryan takes all the stress and hassle out of booking and saves us a few pounds as well - bonus!!
I would certainly recommend using Ryan for my future holiday bookings
21 de julio de 2026
Perfect from start to finish
Perfect from start to finish. Messaged with the details of where we wanted to go, dates and airport. Quote sent back within a few minutes. Booked and payment link sent. Friendly and very efficient service from Ryan.
28 de julio de 2026
Amazing service and experience 10/10
After years of booking all my travel/holidays independently I am now officially converted to using a Travel Agent. Ryan was fantastic throughout the booking process. He was super quick to respond to all of my questions and messages. It was lovely to deal with a person rather than an AI chatbot. I have already recommended him to friends and family.
27 de julio de 2026
Excellence and Great Service. Again
The travel that delivers every time.
I do feel Mrs C has Ryan on speed dial - yet again another booking for us, the holiday for us to enjoy.
Always get the best service and real care, really delves into the detail to get us the best deal, Ryan offers the best customer service and takes care of us and everyone we recommend with his great know how and care to give you the best holiday experience.
No doubt we will be booking something soon.
Martin
26 de julio de 2026
Exceptional friendly customer service
This is the 2nd time I have used Ryan at Hays Travel to book my holiday. The service is exceptional and he responds immediately with a comprehensive form to complete with all your holiday requirements. The response time is excellent and the price he offers always beats booking direct with the tour operator
I will always use Ryan to book my holidays
8 de julio de 2026
We booked our hols again with Ryan…
We booked our hols again with Ryan lambert and team.. excellent service from beginning to end.. came home and booked again for next year.. always get the best deals
19 de julio de 2026
Really freindly and helpful service…
Really freindly and helpful service ,nothing was to much trouble .a special mention to hazel .for going above and beyond to try and help me ,even phoned me personaly to let me know what was happening .so a big thank you to hazel ,an amazing team
25 de julio de 2026
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Ryan rocks!
Ryan made the whole process so easy and was very friendly and professional, nothing was too much trouble.
We have booked with Ryan in the past and will definitely book with him in the future, thank you Ryan! 😀
25 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Lesley ❤️ Thank you so much! I absolutely love that title... "Ryan rocks!" 😄
It was a pleasure helping you again, and I'm so pleased you found the whole process easy from start to finish. Knowing you've chosen to come back and book with me again means a huge amount, and I'm really grateful for your continued trust.
Have the most amazing holiday, and I'll be here whenever you're ready to plan the next one! ✈️💙
Thanks,
Ryan ✈️
Ryan is the best
Ryan is the best! He will always listen to what you would like in a holiday and then works hard to secure everything that you want - dates/times/ locations . I 100% recommend Ryan for an efficient and seamless holiday booking ! Thanks for everything . 🌟
22 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Christine 🥹❤️ Thank you so much for such a lovely review. It really means a lot that you took the time to leave such kind feedback.
I'm so pleased I could help find exactly the holiday you were looking for and make the whole booking process as easy and stress free as possible. Thank you for trusting me with your holiday and for your recommendation. It genuinely means the world.
Have the most amazing holiday, and I can't wait to help you plan the next one!
Thanks,
Ryan ✈️
Always a pleasure to deal with Ryan and…
Always a pleasure to deal with Ryan and his team got us a good deal !!
Always quick to respond and nothing too much trouble 👍
22 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Mrs Patterson 🥹❤️ Thank you so much for your lovely review and for your continued support.
It's always a pleasure helping you, and I'm so pleased we found you another great deal! Thank you for recognising the quick communication too. We always aim to make the whole process as easy and stress free as possible.
I really appreciate your recommendation, and I can't wait to help you plan your next holiday!
Thanks,
Ryan & Team ✈️
I have booked many times with Ryan and…
I have booked many times with Ryan and his team and honestly cant fault them. They cant do enough to help and make sure you get exactly what you want. Nothing is too much trouble.
Thank you
10 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Hi Gillian,
Thank you so much for your continued support and for such a lovely review. It really does mean a lot that you've chosen to book with me and the team so many times.
Knowing you feel we've always gone the extra mile to find exactly what you're looking for is the best compliment we could ask for. Nothing makes us happier than helping our customers find the perfect holiday.
Thank you again for putting your trust in us. We can't wait to help you plan your next trip!
Thanks
Ryan ✈️
This company is really good with…
This company is really good with patience and they have great customer service
19 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Hi Katie,
Thank you so much for your lovely review. It really means a lot to hear that you found us patient and that you were happy with the service you received.
We always want to make booking your holiday as easy and stress free as possible, so your kind words really are appreciated.
Thank you for choosing us, and we look forward to helping you again in the future!
Thanks
Ryan & Team ✈️
Great Booking Experience
Once again Ryan & his team have made booking a holiday stress free. I completed the online enquiry form and immediately received an automated acknowledgement followed by a detailed quote. I had further questions answered quickly. As it was a cruise I was booking Ryan ensured I was aware of the location of various cabins and we discussed further until I was sure of the cabin location I required. Excellent pricing. I highly recommend Ryan and his team.
15 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Hi Julie,
Thank you so much for such a fantastic review. It really means a lot that you've taken the time to share your experience.
I'm so pleased the online enquiry process worked well for you and that we found the perfect cabin together. Cruise bookings can be all about the finer details, so I'm glad we could chat through the options until you were completely happy.
Thank you for your recommendation and for trusting me and the team with your holiday. We can't wait to help you book your next adventure!
Thanks
Ryan ✈️
Nothing was too much trouble for Ryan
Nothing was too much trouble for Ryan, and hazel. Thankyou for taking care of our booking. Look forward to booking again in the future
9 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Hi Stacey,
Thank you so much for your lovely review. It was an absolute pleasure helping you with your holiday, and I'm so pleased to hear you felt well looked after. I'll make sure Hazel sees your kind words too, she'll really appreciate them.
Thank you for trusting us with your booking. We can't wait to help you plan your next holiday!
Thanks
Ryan & Team ✈️
My Ryan and his brilliant team
We can't praise Ryan and his team highly enough, we asked for a quote, received it, confirmed and paid our deposit within four hours. Ryan's messages are prompt and he explains everything very well. I can't recommend him highly enough, I can't imagine going into a travel shop now to book a holiday. I tell everybody to book with MY Ryan!!
14 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Helen... where do I even start? 🥹❤️
Thank you so much for taking the time to leave such an amazing review. After a very challenging day, this was just what I needed to hear.
I think this is my favourite review I've ever received. Reading "MY Ryan" made me smile from ear to ear and means more to me than you probably realise.
Knowing that you trust the team and me enough to come back time and time again, and that you'd recommend us to your friends and family, is the biggest compliment we could ask for. We all work incredibly hard to make booking a holiday as easy, straightforward and stress free as possible, so hearing feedback like this makes it all worthwhile.
And don't forget, if any of your friends or family book with me, ask them to put your name in the "Who recommended you?" section at the bottom of my enquiry form. That way I know they've come from you and I can send you a little thank you gift! 🎁✈️
Thank you so much for your continued support, Helen. It honestly means the world to the whole team, and we can't wait to help you plan your next holiday! 🏝️
Thanks,
Ryan & Team ✈️
Second time I’ve booked with Ryan and…
Second time I’ve booked with Ryan and as ever very professional,polite and everything dealt with swiftly
Nothing was too much trouble
3 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Thank you so much for your lovely review Kathryn! ❤️ It was a pleasure helping you again and thank you for trusting me with another holiday. I'm so pleased everything went smoothly and that I could make the process as easy as possible for you. I really appreciate your continued support and can't wait to help you book your next trip! ✈️💙
Thanks,
Ryan ✈️
Once again booked with Ryan.Fast…
Once again booked with Ryan.Fast service and great price.Would definitely recommend
12 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Thank you so much for your lovely review Christine! ❤️ It was a pleasure helping you once again and I'm so pleased I could find you another great price. Thank you for your continued support and for recommending me, it really does mean a lot.
And don't forget, if any of your friends or family book with me, ask them to put your name in the "Who recommended you?" section at the bottom of my enquiry form. That way I know they've come from you and I can send you a little thank you gift! 🎁✈️
Thanks,
Ryan ✈️
Great service and communication
Yet again Ryan booked my holiday at a great price. Ryan was extremely patient whilst I had to keep checking with others I was going on holiday with. I know from my past experiences booking with Ryan that any queries I may have are always answered promptly.
I did check with another company but Ryan always beats the prices I get, thank you Ryan. I'm looking forward to another family holiday at a good price in a great hotel.
10 de julio de 2026
Respuesta de Hays Travel - Ryan Lambton
Thank you so much for your lovely review, Margaret! 😊
It really does mean a lot that you keep coming back to book with me. I'm so pleased we found another fantastic holiday at a great price, and it was no problem at all while everyone got their plans sorted.
Thank you for giving me the chance to beat the other quote too, I'm delighted I could save you money again! Have the most amazing family holiday, and I can't wait to hear all about it when you're back. ✈️
Thanks,
Ryan ✈️
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