Hays Travel - Southampton Opiniones 

644
TrustScore: 5 sobre 5

4,9

91 Above Bar Street, SO14 7FG Southampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Hays travel before, the team are always helpful and friendly, and would recommend booking in person, online isn’t always the cheapest. Our agent Zoe price matched to an online holiday onc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 91 Above Bar Street, SO14 7FG, Southampton, Reino Unido

  • 023 8063 2403

4,9

Excelente

TrustScore: 5 sobre 5

644 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(644)

120.207 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Can't thank Hay,s travel enough.

Can't thank Hay,s travel enough.
Especially Bethany who delt with my booking ,to collecting boarding pass,
Nothing is to much trouble when sorting my needs, due to me having a hidden disability,
Care was taken to listen to my requirements and sort all the questions asked.
As to finding a Holiday its easy, no stress of searching, every thing I wanted or seeking was considered.
Came out happy with another wonderful trip booked , and believe me I dont make it easy, wanted to seek information on a few choices.
But never a problem, Hays always strive to find you ,your perfect break.
Thank you yet again .

12 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you so much for your lovely review! 💙 We’re delighted Bethany could make everything easy and stress-free for you. It’s wonderful to hear you’re happy with your holiday, and we really appreciate your continued trust in Hays Travel. Have an amazing trip! ✈️☀️

Valorada con 5 estrellas sobre 5

Bethany is always pleasant to deal…

Bethany is always pleasant to deal with. Very helpful
(Southampton Branch)

8 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you so much for your kind words! I really appreciate the lovely feedback. It’s always a pleasure to help, and I’m glad you’ve had such a positive experience with Bethany :)

Valorada con 5 estrellas sobre 5

Steven and Savannah

Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

11 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you so much for your review! It was great to speak to you and I am so happy we could make this as easy as possible :) - Savannah

Valorada con 5 estrellas sobre 5

All of the Staff are so helpful.

All of the Staff are so helpful. This time we had Stephen helping us find a holiday.

10 de agosto de 2026
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Respuesta de Hays Travel - Southampton

Thank you for your lovely review, it was a pleasure getting the trip sorted for you. Stephen 😀

Valorada con 5 estrellas sobre 5

Savannah done a great job in finding me…

Savannah done a great job in finding me return flights for Alicante and went out of her way to help

9 de agosto de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for this review! It is always great to organise your next adventure! :) - Savannah

Valorada con 5 estrellas sobre 5

All staff very helpful and answered all…

All staff very helpful and answered all questions. Glad we chose to book through Hay's.

1 de agosto de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for your kind review, it was a pleasure getting your holiday booked. Jessica 😀

Valorada con 5 estrellas sobre 5

agent steven so helpful and having been…

agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

8 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

It was an absolute pleasure getting your cruise booked for you and I thank you for your great review. Thank you. Stephen 😀

Valorada con 5 estrellas sobre 5

Bethany was very good and very helpful…

Bethany was very good and very helpful she took us all through the booking process and explained everything to us as this was the first time that we have book a cruise she was good thank you Bethany.

3 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive, especially as this was your first cruise booking. We appreciate your kind words and look forward to assisting you with future travels. - Bethany :)

Valorada con 5 estrellas sobre 5

Great staff at hays

Spoke to Stephen about a new cruise adventure with a different cruise line that he had done Stephen was very knowledgeable about it , it sounded so good so we booked a cruise , can always trust Stephen 😁 and the rest of the hays staff

28 de julio de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for putting your trust in me and for your kind review. Stephen 😀

Valorada con 5 estrellas sobre 5

Have used Hays travel before

Have used Hays travel before, the team are always helpful and friendly, and would recommend booking in person, online isn’t always the cheapest.
Our agent Zoe price matched to an online holiday once cleared with a manager, which meant it cancelled out the additional costs of transfer’s , luggage and adding breakfast’s to our holiday, plus it’s so nice to get that personal service, Zoe was polite and super efficient, another great experience
Many thanks 🙏🏻
Nicole

4 de agosto de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for your kind review, I'm so pleased we were able to get you booked on a fantastic holiday! - Zoe

Valorada con 5 estrellas sobre 5

Perfect personable rep Savannah very…

Perfect personable rep Savannah very helpful and willing to listen.
Made booking easy.

1 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you very much for your kind review! I am always here to help - thank you booking with us :) - Savannah

Valorada con 4 estrellas sobre 5

I never give 5 stars because there’s…

I never give 5 stars because there’s always room for improvement. But I will say the staff were friendly helpful polite and obliging. I haven’t used a travel agent for 15 years , I will say I will recommend the Above Bar Branch in Southampton

25 de julio de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for your kind review. We are so happy you had a great experience with us after not having booked with an agent in 15 years! - Jess :)

Valorada con 5 estrellas sobre 5

Seamless process for booking my…

Seamless process for booking my holiday. Friendly and knowledgeable staff Highly recommended

1 de agosto de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you so much for your kind review, and for referring your on board booking back to us! :) - Jess

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly
And informative

23 de julio de 2026
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Respuesta de Hays Travel - Southampton

Thank you for your kind review, I'm glad you found our services to be friendly and informative!

Valorada con 5 estrellas sobre 5

Staff are always helpful and happy

Staff are always helpful and happy . The shop very clean and tidy . Staff always smart. Nothing to much trouble .

29 de julio de 2026
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Respuesta de Hays Travel - Southampton

Thank you so much for your wonderful feedback! We are delighted to hear that you consistently find our team helpful. We truly appreciate your kind words. - Southampton Team

Valorada con 5 estrellas sobre 5

Very helpful and welcoming

Very helpful and welcoming, was able to give us everything we were looking for our upcoming holiday,

26 de julio de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you for your kind review, I am happy we got you what you wanted. Jess 😀

Valorada con 5 estrellas sobre 5

Happy holidays with Hays

I love Hays
I book all my holidays with them, as I know I will get excellent service. All the staff are so professional and friendly 😊

26 de julio de 2026
Logotipo de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Thank you so much for your lovely review! I'm so pleased we were able to get you booked on another amazing holiday :) - Zoe

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