Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise. Very polite. Would definitely recommend Hays travel when booking.
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Consulta las opiniones de los clientes
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
La empresa ha respondido
We always use Hays Travel Stourbridge and find them really welcoming and nothing is too much trouble. Tracy is perfection and always amazes us with her attention to detail, she takes the time to m... Ver más
La empresa ha respondido
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy Stourbridge branch staff all make... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
25 Ryemarket, DY8 1HJ, Stourbridge, Reino Unido
- 01384933326
4,9
Excelente
949 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Tracy at Stourbridge shop is always…
Tracy at Stourbridge shop is always very helpful and knowledgeable
29 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Sophie the young lady who assisted us …
Sophie the young lady who assisted us was helpful in finding accommodation/ location we’re happy with.
26 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your review! It was lovely booking your holiday.
great service
we have never been on a cruise before and Gemma was very knowledgable and gave us all the options and prices near to our budget !
25 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Customer Mr Keith Huckfield,
Thank you for your wonderful feedback! We're so pleased to hear that our team was able to provide such helpful and knowledgeable assistance for your first cruise booking, finding options that suited your budget. We appreciate you choosing us!
Our first time booking a cruise
Our first time booking a cruise, staff very helpful and knowledgeable. Will certainly use Hays again.
25 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure booking your cruise!
Respuesta de Hays Travel - Stourbridge
Thank you so much for your kind word, a pleasure to help
Staff member listened to my…
Staff member listened to my requirements to ensure I booked the perfect holiday.
19 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your kind review
Excellent customer service
Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise.
Very polite.
Would definitely recommend Hays travel when booking.
26 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your review about the service you received in store from Tracy
Fantastic customer service .
23 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your holiday
This is the 4th cruise I have booked at…
This is the 4th cruise I have booked at the Stourbridge branch and all the staff I have come into contact with have been very efficient and friendly,very helpful.
23 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your lovely review. It is always a pleasure to book your Cruises.
Visited to book family holiday as…
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
20 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your lovely feedback. It was a pleasure to book your Holiday.
Rob found me and wife a good holiday…
Rob found me and wife a good holiday which he took is time founding it
21 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The young lady was professional.
The young lady was professional and very helpful.Wedid know what we wanted and she helped us make choices within our budget.
19 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Tracy was very informative and helpful
Tracy was very informative and helpful. Came away with 1st ever cruise booking and very happy
19 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma was excellent
Gemma was excellent, she looked hard to find us the perfect holiday. She made us feel at ease and was very helpful.
18 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Lovely helpful staff.
17 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your kind words, a pleasure to help and thank you for choosing Hays travel
Excellent service as always
Excellent service as always. Why would you go anywhere else
15 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Happy Days courtesy of Hays!👍
Great staff very helpful and knowledgeable. No wonder you win awards. Everything explained during booking. Very friendly honest staff.
14 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma dealt with our holiday with great…
Gemma dealt with our holiday with great efficiency and matched what discount we had already been offered by Jet2
6 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that your holiday booking was handled with great efficiency and that we could match your discount.
A most helpful experience in booking our cruise at your Stourbridge branch would recommend your services in the future
A wonderful experience in booking our cruise very friendly staff and very informative would definitely recommend the Stourbridge branch for future bookings
1 de julio de 2026
Respuesta de Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Ripped off.
13 de enero de 2026
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