As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Ver más
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Consulta las opiniones de los clientes
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... Ver más
La empresa ha respondido
We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I. After spending several holidays in the canne... Ver más
La empresa ha respondido
Great customer service with a smile and a laugh as usual from Carly. As well as booking the cruise she updated me on when other cruises go on sale that she knows we are looking to book.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
49 Union Street, TQ1 1ET, Torquay, Reino Unido
- 01803 896927
4,9
Excelente
616 opiniones
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Respuesta de Hays Travel - Torquay
Thank you for your lovely 5* review, we hope you have an amazing time in Krakow. Best wishes, Ruth :)
friendly staff
friendly staff , very helpful without being rushed to make a decsison
19 de julio de 2026
Respuesta de Hays Travel - Torquay
Mr Massey,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and helpful, We truly appreciate your kind words.
Kind Regards
Hays travel Torquay
yEmpathyou are always helpful and understand…
you are always helpful and understand our difficulties with technology
17 de julio de 2026
Respuesta de Hays Travel - Torquay
Dear Norah
Thank you so much for your wonderful feedback! We are always happy to help
Kind Regards , Hays travel Torquay
Excellent service
Excellent service, as usual from Hays Torquay. Cannot praise them enough.
Will not use anyone else. Many thanks Ruth for you help.
We will return.
7 de julio de 2026
Respuesta de Hays Travel - Torquay
Thank you so much for your wonderful feedback! We are so pleased to hear that you receive excellent service from our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel Torquay
Carly is great very helpful and…
Carly is great very helpful and knowledgeable. Nothing it too much trouble for her
3 de julio de 2026
Respuesta de Hays Travel - Torquay
Thank you for your lovely 5* review. Always a pleasure to book your holidays. Best wishes, Carly :)
Always very good service from the team…
Always very good service from the team at Hays Torquay
25 de junio de 2026
Respuesta de Hays Travel - Torquay
Thank you for your 5 star review! It is always a pleasure booking your holidays, Best Wishes, Team Torquay :)
My visit with Carly at Torquay branch…
My visit with Carly at Torquay branch was really good and helpful. She is marvellous
30 de junio de 2026
Respuesta de Hays Travel - Torquay
Thank you for your 5 star Review, We really do appreciate such great feedback! Best Wishes, Carly
Respuesta de Hays Travel - Torquay
Thank you for your lovely 5* review, we really appreciate feedback from our customers. Best wishes, Parker :)
Great customer service with a smile and…
Great customer service with a smile and a laugh as usual from Carly. As well as booking the cruise she updated me on when other cruises go on sale that she knows we are looking to book.
26 de junio de 2026
Respuesta de Hays Travel - Torquay
Dear Joye
We're so pleased you had such a positive booking experience with us. Thank you for your wonderful feedback and loyalty!
Kind Regards
Hays Travel Torquay
Good service
The girl was very good told us all we needed to know very happy 😊
With the service
24 de junio de 2026
Respuesta de Hays Travel - Torquay
Thank you so much for the lovely review. We hope you're looking forward to your travels! Best wishes, Emma :)
Hays TQ - Simply the Best
Ruth and the whole team are always excellent in how they meet your requests, patient and attentive they always give you the best experience.
21 de junio de 2026
Respuesta de Hays Travel - Torquay
Kevin Walton,
We're so happy to hear that our team consistently provides an excellent experience. We appreciate your kind words!
Kind Regards
Hays Travel Torquay
Respuesta de Hays Travel - Torquay
Sally,
Thank you for your kind words and review
Best wishes , Ruth
Hays will also get back to you when you…
Hays will also get back to you when you ask them to get some prices for your next holiday.. Good comucation and polite over the phone.. Thanks hays..
19 de junio de 2026
Respuesta de Hays Travel - Torquay
April,
We truly appreciate your wonderful 5-star review! We are so pleased to hear that our communication was good and polite.
Kind Regards
Hays Travel Torquay
Great service
Great service, very helpful, nothing too much trouble including help setting up my travel card. Will always go back to Hays!
12 de junio de 2026
Respuesta de Hays Travel - Torquay
Thank you for your 5 Star review Elizabeth, Hope you had a great holiday! :)
The girls are brilliant …
The girl’s in Hayes travel are brilliant they help with every aspect of your holiday you don’t have to do anything except choose your holiday & pay if you have a problem they sort it out if it wasn’t for them we wouldn’t go on holiday thank you x
9 de junio de 2026
Respuesta de Hays Travel - Torquay
Robert,
We are so pleased to hear that our team made your holiday planning effortless and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Torquay
Excellent service yet again from Carly in Torquay
Carly in Torquay, once again, managed all our expectations with excellent knowledge, customer service and helpful advice resulting in another holiday booked through Hays travel.
16 de junio de 2026
Respuesta de Hays Travel - Torquay
David,
We are so pleased to hear we exceeded your expectations with excellent service and helpful advice for your holiday. Thank you!
Hays Travel Torquay
Respuesta de Hays Travel - Torquay
Dear Gary, Thank you for your 5 star review, it is always a pleasure to book your holidays
From Hays travel Torquay
Abbi was very helpful and answered all…
Abbi was very helpful and answered all my questions I would use her again
14 de junio de 2026
Respuesta de Hays Travel - Torquay
Nicola Tremeer,
We are so pleased that you found Abbie helpful . Thank you for your kind words!
Kind Regards
Hays Travel Torquay
The staff at the Torquay branch are…
The staff at the Torquay branch are just wonderful and so helpful 😊
5 de junio de 2026
Respuesta de Hays Travel - Torquay
Thank you so much for your lovely review! It's always a pleasure to help you book your holidays. Best wishes, Emma :)
Excellent Customer Service.
Ruth, as always, provided excellent & knowledgeable customer service.
My first stop for all my International travel needs. Highly recommended travel agency. Thank you.
22 de mayo de 2026
Respuesta de Hays Travel - Torquay
Thank you for your lovely 5 Star review Graeme, It is always a pleasure booking your trips for you! Best Wishes, Ruth
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