We went to Hays Travel, Totnes, to discuss a possible holiday abroad. Danielle was extremely helpful. we had curtain requirements as we wanted a local airport and also a quiet destination. After a sho... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to decidin... Ver más
La empresa ha respondido
Hays Travel provided a great service, finding and booking a trip to France: it was speedy, simple, and came in cheaper than what I could book myself. Danielle was great - thanks. I would highl... Ver más
La empresa ha respondido
Love going into HAYS Travel as all of the staff are only too pleased to help find the right holiday. This time I really didn’t want to drive myself to Bristol airport so I was introduced to Titan hol... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
68 Fore Street, TQ9 5RU, Totnes, Reino Unido
- 01803 865012
4,9
Excelente
226 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service
Russell is extremely helpful and works very hard to achieve one's expectations.
2 de julio de 2026
Respuesta de Hays Travel - Totnes
Good Afternoon Philippa
Thank you so much for taking the time to leave me such an amazing review
I hope you have an amazing holiday to the Canary Islands and i cannot wait to hear all about it on your return
Russ :) :)
helpful & efficient with booking…
helpful & efficient with booking airline tickets thankyou
14 de junio de 2026
Respuesta de Hays Travel - Totnes
Julie,
Thank you for taking the time to leave this wonderful feedback. We are so pleased to hear that we were able to assist you efficiently with your airline tickets.
Kind Regards
Hays Travel
great
Hays Travel provided a great service, finding and booking a trip to France: it was speedy, simple, and came in cheaper than what I could book myself.
Danielle was great - thanks.
I would highly recommend Hays
19 de junio de 2026
Respuesta de Hays Travel - Totnes
Good Afternoon Graham
Thank you for taking the time to leave us such a great review
We look forward to hearing all about your holiday when you get back
Best Regards
Russ
Hays Travel Totnes
Very helpful to novice travellers
19 de junio de 2026
Respuesta de Hays Travel - Totnes
MrsElf,
We're glad we could assist you. We appreciate your kind words.
Kind Regards
Hays Travel Totnes
The whole experience.
14 de junio de 2026
Respuesta de Hays Travel - Totnes
Good Morning
Thankyou for taking the time to leave us such an amazing review.
We are so happy to hear you had such a great experience in store
Best Regards
Russ
Always excellent friendly service…
Always excellent friendly service wouldn’t go anywhere else
7 de junio de 2026
Respuesta de Hays Travel - Totnes
Mr H And Mrs S Cattell,
We are so pleased to hear you appreciate our friendly service. Thank you for your loyalty!
Kind Regards
Russ and the team
Hays Travel Totnes
Cruise booking
Made to feel at ease and information was provided as requested. The whole process of booking our cruise was easy and informative. Would recommend.
6 de junio de 2026
Respuesta de Hays Travel - Totnes
Eric Armstrong,
We are so pleased to hear about your positive booking experience. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Russ and the team
Hays Travel Totnes
Very helpful and patient advisors
28 de mayo de 2026
Respuesta de Hays Travel - Totnes
Good Morning Kate,
Thank you for your review. It was a pleasure to book your cruise for you.
Kind regards,
Danielle
Excellent service as usual from Totnes…
Excellent service as usual from Totnes Hays Travel branch.
3 de junio de 2026
Respuesta de Hays Travel - Totnes
Thank you Andy,
Always a pleasure to book your holidays for you.
Kind regards,
Danielle
Very helpful and informative.
20 de mayo de 2026
Respuesta de Hays Travel - Totnes
Carole,
We are so pleased to hear this. Thank you for your kind words and positive feedback.
Kind Regards
Hays Travel
Helpful &informative advice
Helpful &informative advice. Good communication and follow up.
16 de mayo de 2026
Respuesta de Hays Travel - Totnes
customer,
We appreciate your kind words. We're glad we could assist you.
Kind Regards
Hays Travel Totnes
The staff were extremely helpful
The staff were extremely helpful. Im delighted with the 2 holidays l have booked. I will use Hays again.
30 de abril de 2026
Respuesta de Hays Travel - Totnes
Susan Murphy,
We're so happy to hear that our staff were helpful and that you are delighted with the holidays you booked .
Best Regards
Russ
Respuesta de Hays Travel - Totnes
Thank You so much for taking the time to leave us such a great review, We all hope you have an amazing holiday and cannot wait to hear about it when you come home
Danielle and Russell are ever so…
Danielle and Russell are ever so helpful. They understand what we are looking for and offer sensible options.
We don't even consider trying to book directly.
21 de abril de 2026
Respuesta de Hays Travel - Totnes
We're happy to hear that our team is so helpful and offers great options. We appreciate you choosing us over booking directly and value your feedback!
Kind Regards
Russ and the team
Helpful and knowledgeable staff
19 de abril de 2026
Respuesta de Hays Travel - Totnes
Caroline,
We appreciate your positive feedback; we're so happy to hear our staff were helpful and knowledgeable.
Kind Regards
Russ and the team
Danielle was very patient and helpful
Danielle was very patient and helpful. She made alterations to our itinerary until we were satisfied with the travel arrangements, hotels and cost.
3 de abril de 2026
Respuesta de Hays Travel - Totnes
We appreciate your positive feedback. We are so happy to hear that we could assist you in tailoring your travel plans to your satisfaction with patience and care.
Kind Regards
Hays Travel Totnes
Respuesta de Hays Travel - Totnes
Sandra ,
We appreciate your kind words and are so glad that you found our team helpful and informed.
Kind Regards
Hays Travel Totnes
We always try to book holidays with…
We always try to book holidays with Russell. He is always very knowledgeable and extremely helpful.
31 de marzo de 2026
Respuesta de Hays Travel - Totnes
Mr Bishop,
We appreciate your continued bookings with us. We're so happy to hear that you value the knowledge and support you receive.
Kind Regards
Hays Travel Totnes
Russell was polite and helpful and our…
Russell was polite and helpful and our booking was completed quickly and successful and we look forward to taking our two holidays later in the year.
I just object to being revered to as Ms, I am Mrs (although now sadly a widow).
29 de marzo de 2026
Respuesta de Hays Travel - Totnes
Rhoda,
We appreciate your feedback and are so glad that the booking process was quick and successful. We're sorry for the incorrect title and any offense caused; we will address this. We hope you enjoy your holidays later this year.
Kind regards
Russ
Brilliant Staff & Service!
Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to deciding. We will certainly use Hays Travel in the future.
28 de marzo de 2026
Respuesta de Hays Travel - Totnes
Mr Philip Millard,
We're happy to hear that you found our team helpful in choosing your cruise. We're pleased they went through several options for you, and we look forward to assisting you in the future.
Kind regards
Russ
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.