I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! S... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our local branch have always proved to be helpful,friendly and knowledgeable, and again came up trumps on this occasion.
La empresa ha respondido
Went into Hays travel Wellswood Torquay with wanting to change a cruise. I was armed with lots of questions and potential scenarios as was now wanting to book a cruise with our daughter’s family too.... Ver más
La empresa ha respondido
Amanda was extremely helpful and patient with us as we didn’t really know what we wanted. Her personal knowledge of the trip we booked was instrumental in our decision making. She was happy to answer... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
33 Ilsham Road, TQ1 2JG, Wellswood, Reino Unido
- 01803 212555
4,9
Excelente
368 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always great helpful staff at Wellswood…
Always great helpful staff at Wellswood Torquay
5 de agosto de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your lovely 5* review, it was lovely to see you & pleased I was able to get get your pre- Christmas sunshine cruise booked
Kind regards
Amanda
Last minute booking
I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! She was marvellous, very helpful, knowledgeable, patient, friendly and professional. She sorted everything out for me. Now all I need to do is pack😍
2 de agosto de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your kind review. It was a pleasure getting your last minute holiday booked. I hope you have a wonderful time :)
Came up trumps again
Our local branch have always proved to be helpful,friendly and knowledgeable, and again came up trumps on this occasion.
29 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your kind words and 5* review
It was lovely to see and and pleased I could get your cruise booked
Kind regards
Amanda
We dealt with Amanda who was so helpful…
We dealt with Amanda who was so helpful and made the experience booking our first cruise so easy and she answered so many questions because of her experience cruising
19 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your lovely 5* review, it was lovely to meet you both and pleased I was able to get your cruise booked - I'm sure you'll have an amazing time
Kind regards
Amanda
Very friendly service
Very friendly service. Managed to get the exact holiday and date I wanted. There was only one place left
28 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review and kind comments
I am pleased we were able to get the last place for you and get this exciting trip booked
Kind regards
Amanda
IF YOU WANT THE BEST THEN GO TO THE…
IF YOU WANT THE BEST THEN GO TO THE BEST SERVICE WITH A SMILE , YOUR DREAMS COME TRUE A VIST TO HAYS TRAVEL WELLSWOOD IS FOR YOU .
26 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you so much for your kind words, It is always a pleasure to have you in branch :)
Team Wellswood :)
Thanks Katie and Amanda for getting my…
Thanks Katie and Amanda for getting my cruise booked and helping with the price.
Process of booking was perfect!
16 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to book your cruise and glad we were able to help you
Kind regards
Amanda & Katie
Always the same
Always the same . Service with knowledge , conviction and a smile
9 de julio de 2026
Respuesta de Hays Travel - Wellswood
It is always a pleasure to speak with you and book your holidays, this one will be special with your daughter and her 1st cruise
Thank you for your 5* review and kind words
Kind regards
Amanda
Relaxed and Efficient
Amanda made us feel very appreciated as customers. It was a relaxed and efficient booking experience.
7 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for these lovely comments and your 5* review, it was a pleasure to get your cruise booked
Kind regards
Amanda
Great service from the Wellswood branch…
Great service from the Wellswood branch - always use and recommend
30 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you very much for your kind review :)
I found the member of staff helpful and…
I found the member of staff helpful and returned queries promply.
2 de julio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your lovely 5* review, it was pleasure to assist you!
Kind regards
Karlie
Amanda was very helpful and patient…
Amanda was very helpful and patient being as my partner is very scared of flying we got there in the end well done Amanda
26 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review, I am so pleased I could help to book your holiday and reassure you both, I am sure you will both have a great time and look forward to hearing about it
Kind regards
Amanda
Amanda was helpful and knowledgeable…
Amanda was helpful and knowledgeable and friendly.
We didn't feel rushed to make a decision.
The travel agency was clean and bright.
A very positive experience.
24 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review, so pleased we could get your cruise booked and you have something to look forward to
Kind regards
Amanda & Karlie
A very easy relaxed no pressure booking…
A very easy relaxed no pressure booking experience, Karlie in the Wellswood branch, was extremely helpful, friendly and a pleasure to deal with making our booking, we will most definitely be returning to Wellswood to see Karlie to make further bookings, she is a credit to the company.
19 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your lovely 5* review, it was lovely to meet you and pleased I could get your Iceland holiday booked
Kind regards
Karlie
The staff are all very experienced
The staff are all very experienced, polite and helpful
21 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you very much for your 5* review. It was a pleasure to assist you!
Kindest Regards,
Team Wellswood
We received a letter from Dame Irene…
We received a letter from Dame Irene Hays inviting us to join her on the Oceania Nautica.
I contacted Amanda from the Wellswood office for further details and the next day I booked the trip for two of us.
Amanda was very helpful in explaining the details of the trip and quickly booked our cabin.
Excellent service and advice from Amanda.
13 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review, it is always a pleasure to book your cruises and pleased we could do this one too - very exciting
Kind regards
Amanda
Katie and Amanda are always very…
Katie and Amanda are always very helpful, thorough and courteous.
12 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review and kind comments, it was a pleasure to book your trip
Kind regards
Katie & Amanda
Excellent helpful staff.
4 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you for your 5* review, it was a pleasure to book you and your friends cruise
Kind regards
Amanda & Karlie
Amanda was amazing she made the whole…
Amanda was amazing she made the whole process easy,professional and enjoyable.
9 de junio de 2026
Respuesta de Hays Travel - Wellswood
Thank you so much for this kind review, it was a pleasure to meet you and find your holiday, not long to wait
Kind regards
Amanda
Respuesta de Hays Travel - Wellswood
Thank you very much for your kind review. It was a pleasure to get your trip booked - Katie :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.