Audika - Clacton Opiniones 

103
TrustScore: 5 sobre 5

4,9

72 Station Road, CO15 1SP CLACTON-ON-SEA, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My ears were packed with ear wax and my GP advised me to have them cleaned. Audika did a fabulous job! Easy to book, nice smart modern facilities with parking and lovely people too! My whole experienc... Ver más

Valorada con 5 estrellas sobre 5

Very honest and very helpful consultant. Just ensured i received the right advice and did not convey at any time that he wanted sell me something i did not necessarily need at this point. But mayb... Ver más

Valorada con 5 estrellas sobre 5

First time for hearing aids for me, dealt with very professionally by all staff. The hearing aids themselves have made a real difference to my hearing! Not cheap, but very satisfied with the result!... Ver más

Valorada con 4 estrellas sobre 5

Your staff in Clacton continue to provide the same standard of service we have received for many years. Nice to see you keeping up to date with your equipment as its intetesting to see the state of... Ver más



Información de contacto

  • 72 Station Road, CO15 1SP, CLACTON-ON-SEA, Essex, Reino Unido

  • 01255 470410

4,9

Excelente

TrustScore: 5 sobre 5

103 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(103)

5082 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Debbie at Clacton

Went to Clacton branch and seen by Debbie. Absolutely amazing service, she was friendly, polite, welcoming and explained everything in advance, checked I understood and answered any questions I had.
Excellent clinical skills, excellent patient care and after care advice.
Cannot praise the service or their professionalism enough.
Thoroughly recommend.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hearing test

From the minute we walked in we was made to feel good and relaxed, the hearing test was excellent and all explained as we went on, he even printed out the graft and explained what it all ment. The only downside to it was that I couldn't afford them, but a really good experience

22 de marzo de 2024
Valorada con 5 estrellas sobre 5

Professional and Given Lots of Advice

I attended the Clacton-on-Sea branch of Hidden Hearing today. This was the first time I had this procedure. I was dealt with by Debbie who was fantastic. She explained everything in great detail and was very professional. I left with my hearing 100% better and could hear so much more clearly. I will definitely return in the future when required.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good experience

Earwax removal was quick and not the least unpleasant. This was followed by a thorough hearing test and the results were as expected, not good. I now have my hearing aids and getting a far better and richer life experience. The team at Clacton were excellent, friendly and informative. I'm glad I took the plunge.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Debbie was absolutely great

Debbie was absolutely great, she was very professional and I felt comfortable throughout the process. Was so satisfying to have all that wax removed and I could see the huge difference before and after via the images of the ear canal shown to me. I can also hear much better now :)

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ear Wax Microsuction

Debbie made the entire experience wonderful with the ear wax removal. I was made to be in the driving seat the entire way and Debbie was extremely professional throughout.

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My husband attended an earwax removal…

My husband attended an earwax removal appointment with Debbie today.
The environment was immaculately clean and the treatment was professional and friendly.
Debbie has a lovely way with people putting them at ease with her knowledge and friendly approach.
I would highly recommend this service.

19 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience from the initial hearing…

My experience from the initial hearing test, wax removal and follow up has been excellent. I would recommend Hidden Hearing to anyone who has difficulty with their hearing. The staff at the Clacton branch are very professional and caring in every way.

25 de mayo de 2023
Valorada con 5 estrellas sobre 5

Debbie saved my hearing and sanity!

Debbie managed to suck out the monstrosity which was lodged deep into my ear! Instant relief and full hearing straight away! Honestly I felt like a kid on Christmas with how happy I am now! It was pure torture before she got her hands on it! Crazy how much can be stuck in your ears! It was a painless procedure and I can’t recommend enough, if your ears are blocked and causing pain and discomfort go and see Debbie asap.

12 de junio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Newer models seem unsatisfactory

I deal with Hidden Hearing on behalf of my mother. She has had aids from them for at least 6/7 years. The previous aids were satisfactory but my mother was supplied with a newer model last year which disintegrated. The audiologist said she had not seen anything like it. It was replaced free of charge, still under guarantee, and we opted this time to have aids for both ears (previously only one ear). However both of them are showing signs of not working properly and we can't get the wax filters to stay in. In fact there seem to be no ports into which to place the filters, just a hole. We never had this with the previous aids which each lasted several years. It seems like the newer ones are substandard. I'm waiting for HH to come back to me after leaving a message to make an appointment to try to sort this out.

24 de marzo de 2023
Opinión espontánea
Logotipo de Audika - Clacton

Respuesta de Audika - Clacton

Hello

Thank you for taking the time to leave your review and we're sorry to hear of the issues your mother has been experiencing with her new hearing aids. We can see that you are waiting for a call back and we would like to get this call for you ASAP to resolve the issues. Unfortunately, there are no details in this review to be able to pass forward to get contact made ASAP.

If you would like to contact our Bookings Team on 0115 697 3324 or our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk we would be more than happy to help you with getting an appointment booked.

Kind Regards

Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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