James at the Hatch End UK branch was very welcoming and knowledgeable.He put me.at ease as this was my first ever hearing test,which he carried out very efficiently. He then offered various solutions... Ver más
Localización
Cambiar localización419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB
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Consulta las opiniones de los clientes
I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... Ver más
Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Ver más
Cecile is extremely good at her job with great knowledge and expertise. I would recommend her to anyone.
Información de contacto
419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Reino Unido
- 020 8515 8300
4,8
Excelente
136 opiniones
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professional
Very friendly, professional approach. On time, pleasure to see them
12 de noviembre de 2024
EXCELLENT AND PROMPT SERVICE PROVIDED…
EXCELLENT AND PROMPT SERVICE PROVIDED BY HIDDEN HEARING AT ALL TIMES AT HIDDEN HEARING AT 419 UXBRIDGE ROAD
HATCH END MIDDX HA5 JR
16 de octubre de 2024
Angela is an excellent audiologist and…
Angela is an excellent audiologist and very personable. She is kind and considerate and very feeling. I would highly recommend her to any of my clients and I look forward to her review next October.
18 de octubre de 2024
Opinión espontánea
Great Experience at Hidden Hearing
It has been a great pleasure to give feedback for the audiologist Angela who has been extremely professional. She has made everything clear and easy for me. I have been very grateful to be seen every time by Angela herself and am now very confident with my hearing aid. It has made my life so easy!
2 de octubre de 2024
Opinión espontánea
The service is second to none.
18 de septiembre de 2024
Angela the audiologist remembered me…
Angela the audiologist remembered me and gave a very personalised service. So kind and efficient
21 de agosto de 2024
The attendant was very courteous and…
The attendant was very courteous and polite.
31 de julio de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I dont think I can rate Hidden Hearing…
I dont think I can rate Hidden Hearing fairly
I have only visited Hatch End store twice, both times I arrived early, but had to wait for my appointment time
Once to get them to connect my hearing aids to connect to the app (that lasted less than a day)
I then received an invite for a hearing check up (that never happened)
They tried to connect to the app, they couldnt connect to the app, so it was deleted
They increase the volume on my hearing aid by two points
So I've just had two invites and the work was done on their PC
I have another invite in a years time
14 de mayo de 2024
Respuesta de Audika - Hatch End
Good morning
Thank you for your review explaining your experience.
We provide aftercare and servicing which is available at any time it is required.
One of our team will contact to you today to discuss any issues you maybe currently experiencing.
Please reach out to our customer services team at any time on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Excellent service
Angela was very friendly and made every step of the process for the hearing test and immediate supply of hearing aids very clear to me.
30 de abril de 2024
Angela was very informative and helpful.
Angela was very informative and helpful.
11 de abril de 2024
Just very smooth and professional
9 de abril de 2024
The perfect audiologist
The audiologist, Farhit at Hatchend was very polite, sympathetic and above all very professional and knowledgeable. She was the best consultant I have met during my long relationship with Hidden Hearing.
3 de abril de 2024
Lovely and professional people.
29 de marzo de 2024
Excellent
Good reception, proper explanation and good interaction made it an excellent visit
1 de marzo de 2024
She was very helpful and polite knew…
She was very helpful and polite knew everything
14 de febrero de 2024
Great experience
Yesterday I’ve been to Hidden Hearing Hatch End branch to collect my new personalised hearing aids. The whole experience it’s been great. Both the receptionist Stephanie and the doctor Nicolo Grano have been great. Nicolo is been very professional and caring, he explained everything very well. My new hearing aids are very comfortable.
25 de enero de 2024
Opinión espontánea
Very polite easy communication very…
Very polite easy communication very clean shop very helpful and always willing to help if possible
24 de marzo de 2023
Opinión espontánea
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