Lidl GB Opiniones 

6919
TrustScore: 1.5 sobre 5

1,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Things getting worse regarding stock. A supermarket that only has fat free greek style yoghurt?? Alcohol free only bottles no cans! Been like this for awhile now. Don't stock soda water...list goes on... Ver más

Valorada con 2 estrellas sobre 5

I was impressed with the variety and pricing of the fresh fruit and vegetables. However I bought a bottle of Baxters baby beetroot 2 days ago. When I ate the beetroot today it was very soft, lac... Ver más

Valorada con 1 estrellas sobre 5

Removal of hand baskets is very inconvenient. The pull along baskets are bad to use and require twisting and bending to load and unload. Both very bad actions for the back and actually painful for a... Ver más

Valorada con 2 estrellas sobre 5

Yesterday I bought some strawberries and when I went to eat them half of them were soggy and inedible. While there was no question about getting a refund the inconvenience is really annoying. Lidl’s s... Ver más

Información sobre la empresa

  1. Supermercado
  2. Tienda de artículos promocionales

Escrito por la empresa

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,7

Todas las opiniones

(6919)

1127 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Lidil GOOLE!!!!Horrific Experience: Dangerous Food Safety and Appalling Staff

Avoid Lidl Goole – Completely Disgraceful Experience
If I could give this store zero stars, I would. Shopping at Lidl Goole felt less like a modern supermarket experience and more like surviving a bleak, post-war rationing exercise.
The staff at the checkout couldn't be bothered if they tried. The guy running the lane—specifically the one with the beard—was literally half-a-sleep and showed absolutely zero interest in helping or acknowledging customers. But being completely disengaged isn't even the worst part: his total lack of basic food safety knowledge is actively dangerous.
He nonchalantly packed chemical household cleaners—soaps, bleach, and kitchen sprays—directly in with fresh food items. A primary school child knows that you never put toxic chemicals next to consumable food, yet this guy passed them right through together without a second thought. It is completely pathetic, hazardous, and unacceptable.
Lidl Goole is an absolute disgrace to basic customer service and food handling standards. Management needs to wake up, pull their staff together, and actually train them on elementary hygiene before somebody gets poisoned. Save yourself the headache and safety risk—shop somewhere else.!!!!!

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Things getting worse regarding stock

Things getting worse regarding stock. A supermarket that only has fat free greek style yoghurt?? Alcohol free only bottles no cans! Been like this for awhile now. Don't stock soda water...list goes on. Only self serve checkout available but when challenged had to finish emptying boxes first. Then like magic 3 members of staff appeared if only to converse with each other. Not sure when I'll be back not worth it!! Now going elsewhere to finish my shopping. Not good enough Lidl

26 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

A bitter experience

I was impressed with the variety and pricing of the fresh fruit and vegetables. However I bought a bottle of Baxters baby beetroot 2 days ago. When I ate the beetroot today it was very soft, lacked any texture and the vinegar was very bitter, hitting the back of my throat, causing me to cough and as the beetroot went down my gullet there was a powerful. burning sensation.
To my shock when I read the use by date it was October 2021, just 5 years out of date.
I tried to make a complaint via their customer services I found it impossible to navigate having made quite a few attempts.
Any advice would be welcome

25 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Shambles

Walworth road Lidl -Last night we waited from near the entrance to the exit to pay ? when I asked for the manager and suggested maybe he go along the line an apologies and explain he said its not my fault -weve taken away 2 till and a re closing ealry ? Listen to your customers and take responsiblitly a smile and a sorry goes a long way.... -we need smaller trolleys and less self service -they dont work and i dont get paid to pack my own groceries .... the store is too small to restock at the buseist times also -this is a trip hazard and make the place look terrible .. I also dont want to be yelled at which selfservise to use... im a custo,er not a contestant...

24 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality

Poor quality and not cheaper now than
Other leading stores. The jams are watery and not cheap! Coffee is not strong so not cost effective. Coldly deluxe is tough!

19 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Staff has no sense of humour

I have no problem with the store. Some of their staffs are rude and no
sense of humour. I grabbed a plastic bag to the place which is nearer to me. But this black staff lady, called me and said, plastic bags are here (she's talking about the bags that near to her). Why would I go grab a bag near to her when there is a bag nearer to me? I felt like, she's thinking I am a thief for just a plastic bag. Oh man. I felt humiliated.

24 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor stock control at Lidls

Yesterday I bought some strawberries and when I went to eat them half of them were soggy and inedible. While there was no question about getting a refund the inconvenience is really annoying. Lidl’s stock control is poor. When I returned the strawberries today Sunday, at midday probably the busiest time of the week I had to negotiate two members of staff with large trolleys refilling shelves and get round other large trolleys left in passageways. Not good when the store was so busy. Lidl will have to smarten up.

22 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Charging for two products when only one bought

The manager at the Alphington store had a terrible attitude after charging for two items when only one was bought. I called him down after being charged twice for two items in my trolley and my wife was also affected. This isn’t the first time I’ve been back for this; it’s happened five other times. This time I asked for the manager and told him the customers were being scammed. He replied, “Well, not you as you’ve got your money back.” He was very cocky. Just think, as a manager, he dealt with this very unprofessionally. Because of this, I’ve made a complaint to the relevant authorities. This is happening all over the stores. I’ve looked it up and reported similar incidents across different stores and staff being rude to customers.
This was location as not listed in the the list of stores
Powlesland Road, Off Alphington Rd, Exeter,, EX2 8TT

13 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience at Parr Bridge Lidl (Around 1pm)

Terrible experience at Parr Bridge Lidl – Serious concerns about staff behaviour and hygiene

I had a very unpleasant experience at the Parr Bridge Lidl on 20 August 2026 at around 1pm.

One particular member of staff, a shorter man wearing glasses with visible tattoos, was extremely rude and impolite towards customers. His attitude and manner were very unprofessional and made me feel uncomfortable while shopping.

What concerned me even more was the hygiene issue. On the same day, when I went to buy items from the bakery section, I saw this staff member handling the bread with his bare hands. This caused me serious concern about hygiene and food handling standards.

After seeing this, I honestly do not feel comfortable buying bakery products from Lidl anymore. As a customer, I expect basic hygiene standards to be followed when staff are handling food.

The combination of the staff member's rude attitude and what I witnessed regarding food handling has seriously affected my confidence in shopping at this store and made me feel anxious about returning.

I strongly ask Lidl and the management team to take these concerns seriously and investigate both the staff behaviour and the hygiene standards at the Parr Bridge branch. Customers deserve to be treated with respect, and food should be handled in a safe and hygienic manner.

20 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

FORMAL LETTER BEFORE ACTION RE: Claim under the Equality Act 2010 – Sex Discrimination and Sexual Harassment with injury to feeling with a removal of that member of staff to another store.

FORMAL LETTER BEFORE ACTION
RE: Claim under the Equality Act 2010 – Sex Discrimination and Sexual Harassment with injury to feeling with a removal of that member of staff to another store. At Stanningley Leeds store.

This has been sent through to Lidl Customer Service and Data Protection departments as the comment of called "love" is not a regional phrase especially with my extensive experience within Financial Services including Banking.

It's a targeted sexist and misogynistic comment to humiliate and cause distress to a person an older woman shopping on her own especially as this white male with gray hair didn't make that comment to the couple in front of myself a male and women.

22 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lidl Hessle Rd Hull Nightmare

Went in to Lidl Hessle Rd Hull this morning, you had to struggle to get down the fresh meat aisle as the staff had a cart down there and multiple doors open on the fridges (why don't you stock them before you open?), then down the frozen aisle somebody had abandoned a large metal container, with some cardboard in, again making getting round it difficult (and I didn't have a trolley), and they'd left a bit of shop fitting on the floor for you to trip over. And then to cap it all I tried to use the self service tills. The shop worker was next to useless, trying to solve issues. My papers wouldn't scan, so of he obviously didn't believe me so tried again, then went off to get other newspapers that wouldn't scan, then magazines that wouldn't scan. I lost patience and paid and left them. It must be good to be able to afford for customers to struggle getting round your store, leaving trip hazards, and then not be able to buy items because your tills don't work, and NOT BE BOTHERED.

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Removal of hand baskets is very…

Removal of hand baskets is very inconvenient. The pull along baskets are bad to use and require twisting and bending to load and unload. Both very bad actions for the back and actually painful for anyone with back pain.
Aldi still have baskets and are, thankfully, next door to Lidl here. Coop and Tesco also still have hand baskets and are also close.
This seems like a blatant money making exercise with zero customer consideration. Was a regular, long standing, customer.

19 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I recently purchased three steaks.

I recently purchased three steaks.
One eatable and two uneatable and unable to cut them. Complained and gave lot number and other info from the receipt. About £13. Lots of inconvenience for a small amount of money. They have given me £5 compensation. How mean . I will not buy my steaks there again.

19 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Parkside Warranty ignored by Lidl

I contacted lidl customer service regarding my Parkside robot lawnmower that I purchased in March 2026. I submitted all the details that they asked for. Serial number, model, receipt image and my details. They opened a case and I discovered that the battery had gone faulty by borrowing my son's battery to test my mower. It worked fine with his battery. I went back to customer service and they passed my case over to their warranty department. I was then asked to resubmit all of the details by the warranty department taking me back to square one after 2 weeks of my original report. I chased up my warranty claim and was told to keep an eye out for an email from a company called grisly tools. I have heard nothing at all since. Disappointing as we spend over £600 a month on our shopping in Lidl. Warranty has not been honoured.

1 de agosto de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más