We had an excellent experience. The toll free service number was a great service. We had a nail a tire, an arrangement was made for service in the next big town and we were on our way within an... Ver más

Localización
Cambiar localización470 Oruarangi Road, Māngere, 2022 Auckland, North Island, NZ
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Consulta las opiniones de los clientes
The car is good but being a campervan, it’s not. We had issue on lights/power. We had issue on reimbursing as initially we did not got approval for full amount reimbursement but good thing Elizabeth f... Ver más
Such great service from start to finish. Veronica made the vehicle check-in and check-out process so easy. The vehicle was clean, tidy, and far better than we expected, especially compared with previo... Ver más
La empresa ha respondido
Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.
Información de contacto
470 Oruarangi Road, Māngere, 2022, Auckland, North Island, Nueva Zelanda
- 0800 422 505
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Very neat and tidy
Very neat and tidy, with all the basic emenities in it. Beddings were very clean too.
No power/lights on the 2nd night
The car is good but being a campervan, it’s not. We had issue on lights/power. We had issue on reimbursing as initially we did not got approval for full amount reimbursement but good thing Elizabeth from customer service helped us. It makes us feel bit better. But as to the campervan, it let us down.
Fantastic experience, product and service.
We had an excellent experience. The toll free service number was a great service. We had a nail a tire, an arrangement was made for service in the next big town and we were on our way within an hour. We had a couple other minor issues that were answered by the toll free service center. Great customer service.
The pick up and drop off was smooth and efficient. Thanks for the shower facilities too.
Our campervan was great, clean and stocked with everything we needed.
Hassle free drop off nill issues with…
Hassle free drop off nill issues with van, loved it
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Overall great experience and staff were…
Overall great experience and staff were a pleasure to deal with

Respuesta de Mighty Campers - Auckland
I made a complaint about the water tank…
I made a complaint about the water tank in the camper finished before even 24 hours of taking it without any shower or toilet use just washing cups . When we try to fill up the tank the water hose provides has no adapter to fit and we could not use it . I try to call many times no pick up . When we arrived I made complaint to the officer and he promised someone will give me a call to discuss still nothing happened and no one call me . It’s apear to us you don’t care about customer to enjoy holidays. I had family came from overseas and this had caused lots of discomfort and disappointment.

Respuesta de Mighty Campers - Auckland
Nice RV
Nice RV, very comfortable and clean. So easy to checkin and check out. Highly recommend.

Respuesta de Mighty Campers - Auckland
5 star service
Such great service from start to finish. Veronica made the vehicle check-in and check-out process so easy. The vehicle was clean, tidy, and far better than we expected, especially compared with previous rental experiences we have had with other companies. We could not recommend them highly enough!

Respuesta de Mighty Campers - Auckland
Pre-Departure Campervan Checks
Overall, I was disappointed with our recent campervan hire experience. Shortly after collecting the vehicle, we discovered that the pipe under the sink had completely come away and was missing the attachement/bolt. While I understand that faults can happen, these are issues that ideally should have been identified before the vehicle was handed over. What was most frustrating was not the fault itself, but the way it was handled once reported. I found myself repeatedly explaining the situation and it often felt like more effort was being spent debating conversations than finding a practical solution.
What made this particularly disappointing was the impact it had on our family. We were travelling with young children and had carefully planned our itinerary, so dealing with vehicle issues, phone calls and emails took valuable time away from our holiday. Campervan holidays aren't something we do often, and this trip was about creating special memories. Instead, a portion of that experience was overshadowed by avoidable stress and disruption. While the staff we dealt with in person were fantastic, the overall support experience fell short of the hassle-free holiday experience we expected, and I hope this feedback is taken on board to improve both vehicle preparation and customer support for future families.

Respuesta de Mighty Campers - Auckland
Great service and campervan is really…
Great service and campervan is really good condition, excellent communication. Staff is very friendly.

Respuesta de Mighty Campers - Auckland
Every thing was just amazing
Every thing was just amazing, from service to vehicle experience, it was all just perfect.

Respuesta de Mighty Campers - Auckland
We received great quality campers and service
We received great quality campers, great experience from start to finish. Will definitely hire through Mighty Campers Auckland again.

Respuesta de Mighty Campers - Auckland
Won’t do it again
The Campervan was comfortable to travel in, however the sleeping set up had its faults. The rear island bed base boards did not fit the space it was supposed to. No airflow under the swabs leaves dampness and a high risk of mould.
The battery would not last a full night and with the heating requiring power for use, I ended up sick the entire trip and still very unwell at home.
The vehicle itself drove well and was reasonably easy to manoeuvre, will spin the wheels on a slight incline on wet grass. Didn’t use the shower as we ended up staying in campgrounds due to the inability to actually use all the camper facilities in freedom camping spots

Respuesta de Mighty Campers - Auckland
Our experience from start to finish was…
Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper was the best! Comfortable, warm, just perfect really. Thanks so much guys.

Respuesta de Mighty Campers - Auckland
Great reception area and staff Focus
Great reception area and staff Focus. We were checked in and out by Roku who did an excellent job.

Respuesta de Mighty Campers - Auckland

Respuesta de Mighty Campers - Auckland
Great experience
From pickup to drop off everything went smoothly. Regular free airport transfers. Always kept informed and no dramas with the motorhome. Staff super friendly and helpful.

Respuesta de Mighty Campers - Auckland
Excellent experience
Great campervan, perfect for what we needed. Super friendly and helpful staff, The shuttle to and from airport, pickup and dropoff were made so easy.

Respuesta de Mighty Campers - Auckland
Our plane landed at 4 pm rather than…
Our plane landed at 4 pm rather than 3.15pm. Talked to helpful TTH office, but we had missed last shuttle (4.15) to the "airport" collection point. Did not like "nothing can be done". Ive never missed a rental pickup before So we cant collect the van, we have to stay in an airport hotel and we miss a big dinner planned with friends.
Didn't like paying for a night of rental not provided.
Did not like being provided with 3 thick double doonas for a two single bed rent. The van was full of impossible to use bedding.
The toilet satchels were provided inside a plastic bucket that probably had some moisture in it. Picked out the satchel and it disintegrated onto the floor. Didn't like that. Looking at the floor it looked like the same thing had happened to others (who had not been as fastidious in cleaning up the blue power as we were).
Did not like no live usb power points when the ignition is off, no tap over the washroom sink and the intrusive toilet layout.
The staff were great, the van drove excellently, everything worked and nothing broke. So, overall fine .. just dont be late, look at the bedding before taking it and watch out for the blue satchels! And take a battery pack.

Respuesta de Mighty Campers - Auckland
Faultless experience
Murray at the Auckland depot made pick up and drop off so easy. He was super friendly and helpful.
Couldn’t fault the camper it was fantastic.
Love the communal kitchen idea. We are always having to buy staples like salt, sauce, detergent, etc and throw out 98% at the end. Great waste reducing initiative!

Respuesta de Mighty Campers - Auckland
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