Ryan was super helpful, knowledgeable and patient! He helped us kit out our daughter for a trip to Iceland and gave us some great, honest advice that really helped with the decision making.
La empresa ha respondido
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Consulta las opiniones de los clientes
Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Ver más
La empresa ha respondido
Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Ver más
La empresa ha respondido
After breaking ankle last year needed good pair of supportive books to get walking again but have wider feet and a lot don't fit! Staff in local shop knew best makes to get for me to try, one mid pri... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Barnstaple
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
85 High Street, EX31 1SS, Barnstaple, Reino Unido
- 01613 937060
5,0
Excelente
515 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We popped in to Milletts to get my son…
We popped in to Milletts to get my son some crocs. Jeremy was really helpful and my son was happy when we walked out with a lovely new pair. Thank you!
26 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Penny was amazing
Penny was amazing, so willing to help. A real asset to the team :)
23 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great customer service
Fantastic customer service I was met with a cheery hello and nothing was too much trouble. Thank you Mitch and Jeremy I will definitely be back.
20 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
A well stocked shop and very helpful &…
A well stocked shop and very helpful & friendly staff.
Thank you.
17 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Elliott was very helpfulI…
Elliott was very helpful today when I visited to buy footwear. His knowledge and enthusiasm went a long way in helping me to select the best product for my needs. I hope the company appreciate the effort he makes to ensure customers leave the shop with the most suitable item.
16 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great store!
The staff were very friendly, helpful and patient. I always find this the best place to buy my walking shoes and boots.
12 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Good service
Served by Elliott who was very helpful and gave us good advice. Ordered a product they didn't have in stock to be delivered to my home address
15 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
We were served today by Elliott and…
We were served today by Elliott and Rob, with kindness, good humour and sound knowledgeable advice, based upon personal experience and recommendation. Excellent customer service, something that is lacking when shopping online. Thanks Elliott and Rob....we will be back!
14 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Returned a faulty tent
Returned a faulty tent. Rob and jeremey were very helpful and I was out the store with a brand new tent in no time at all. Only if all return experiences were like this one! Thanks gents for making it so straight forward
9 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Product return
Had to return a faulty tent bought online, so decided to drop it to my local store rather than wait in for collection. The plan was to return faulty tent and reorder the same one. Unfortunately it was now out of Stock.
Massive thanks to Mitch who's customer service was outstanding, offered us advice and sorted us an excellent deal on a replacement tent.
10/10
8 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent advice and guidance from Rob…
Excellent advice and guidance from Rob in store. Help given to choose right product
7 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Elliot was very good knowing his facts…
Elliot was very good knowing his facts and explaining not gust waht was good and bad but what things were practical
5 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service from Elliott
Elliott took the time to explain pros and cons of what we were looking for without just pushing us to the most expensive item but rather what suited us best. Really appreciate this high level of customer service from him and the rest of the staff in the store.
4 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Knowledgeable Staff
Good service from Elliott in the Barnstaple store today when buying walking boots. He was very knowledgeable and helpful and took time to make sure we got the right ones.
2 de mayo de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good advice
Good advice, helpful service by Elliott when buying new walking shoes. Looking forward to trying them out. Thanks again Millets in Barnstaple.
30 de abril de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I went into the Barnstaple shop of…
I went into the Barnstaple shop of Millets to buy another pair of trousers. I am a size 30 and I picked up a pair of this size and took it to the checkout. Fortunately the person who served me (Rob) asked whether I really wanted a size 30 short. I was very pleased he did this as I was actually looking for a size 30 regular. Had I found this out when I got home I would have had to make another unnecessary trip into town so many thanks to Rob for being on the ball
29 de abril de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Respuesta de Millets - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Rob was very patient with me making a…
Rob was very patient with me making a decision on buying boots, trying various ones on & off, offering helpful advice. I'm very happy with the chosen walking boots
8 de abril de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
As expected…
Great service from Jeremy in Millets Barnstaple today. Went in for 2 OS maps and happy to find they had stock of all the maps you could want at the cheapest price 👍🏻
23 de abril de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Tech wash
Went into the store to pick up some tech wash for clothing, Jeremy the sales assistant was very helpful.
18 de abril de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
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