Millets - Chippenham Opiniones 

978
TrustScore: 5 sobre 5

4,9

17/18 High Street, SN15 3ER Chippenham, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were assisted by Doug at the Chippenham store, who had been employed by Millets for 60 years! Not only did he make useful suggestions regarding our purchases but filled us in on a bit of company hi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Chippenham

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 17/18 High Street, SN15 3ER, Chippenham, Reino Unido

  • 01249 472533

4,9

Excelente

TrustScore: 5 sobre 5

978 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(978)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service from Doug

Great service from Doug in the Chippenham branch.
All staff friendly and knowledgeable - there's nowhere else in the town selling the specialist stuff that Millets does. We'd be lost without it.

30 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Wow - I came to this site to leave a 5* review; it's amazing that Millets has an average score of 4.8 from tens of thousands of reviews!

Popped into Millets today for a quick look and ended up buying 2 pairs of premium walking boots thanks to Doug. Doug has worked for Millets for 61 years (yes really) and knew the original Mr Millet personally. Fantastic service - thank you.

23 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Attentive service

Attentive service, good stock of camping and outdoor essentials. My favourite local store for those things!

14 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets- Chippenham

Vicki was very helpful in choosing my latest footwear from this store.
Always find a good bargain.

15 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff member (Vicki)

Helpful staff member (Vicki) - friendly and store had what I needed. Great prices.

14 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpfull

Very helpfull, freindly and funny thanks lovelies!

10 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service ,&the best walking…

Excellent service ,&the best walking boots ever!

8 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Karl

Karl was very helpful and very patient got just what l wanted

7 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful guys

Really helpful guys, advised on teenagers walking boots and DofE suitability

4 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

perfect service from Karl very helpful…

perfect service from Karl very helpful 👏 thanks buddy 👍

3 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Water proof trousers.

Extremely helpful staff, Karl, and bought just what I wanted. We don’t have a Millets in our neck of the woods so whenever I’m visiting our daughter in Chippenham I always pop into the store where everyone is always friendly and helpful.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

First class Sunday service!

The team member had reserved me some emergency ponchos (£2), as my husband had phoned the store earlier in the day to request this. I found the team member very friendly & helpful. He said that they had plenty in stock. I bought 2 more as they were needed and were priced so reasonably. He took a genuine interest in our short chat, when I told him my daughter was going to Thorpe park tomorrow.

7 de septiembre de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Extremely friendly and helpful staff…

Extremely friendly and helpful staff member, Doug, recommended me the best products and offers. This service was second to none and something you only get in local stores.

5 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Popped in to grab some last minute…

Popped in to grab some last minute camping gear, Doug was super helpful and friendly. Top tier experience

21 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Turned my error into a positive experience

I accidentally took a Black’s return to Millets in Chippenham, talk about feeling foolish.
They were preparing to close but a lady called Vicki said ‘wait, I might be able to help’
Dropping what she was doing she spent time processing my return because although they are separate companies, currently Blacks is owned by the same group.
Vicki did all of this with a smile, never once pointing out my mistake, and saved me a wasted journey. I was very impressed and in the future, if I have a similar requirement, it’s Millets I’d go to. What a fantastic bit of customer service in today’s modern World where good service is a forgotten rumour. Thank you Vicki and thank you Millets 👍

14 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Vicki was very helpful finding walking…

Vicki was very helpful finding walking boots that fitted well. She knew the products and their fitting style ie arch support, heel protection, width for different brands. Advice was great and I came away with good fitting boots.
I like being able to call direct to the store and speak to a member of staff who's actually there to check stock before driving in. Always helpful on the phone. They've always put items aside for a quick pick up.

13 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We came into Millets to buy some…

We came into Millets to buy some camping chairs and received amazing customer service from Doug who told us he had worked for the company for over 60 years.

13 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Retail Assistant Doug provided great service

Retail Assistant Doug provided excellent service and was very helpful. There was a great range of products to choose from. Please make sure that this valuable store remains open.

13 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The staff friendly

Vicky the saleswomen she very helpful and smiling, will come back again thank

6 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was looked after by Vicki and she was…

I was looked after by Vicki and she was superb. Very knowledgeable about the trainers ( I was looking for a pair of waterproof walking trainers )and she couldn’t have been more helpful.Also very knowledgeable about caring for the trainers and keeping them waterproof for as long as possible. I would always come back to
Millets if I knew she was in the shop.

1 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Chippenham

Respuesta de Millets - Chippenham

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más